48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,802 reviews
  • Rated 5 out of 5 stars

    Expensive, but you get what you pay for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller. Haven't even really done any mechanical customizations because it feels just right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. I really love the customization you have with it. Making the triggers shorter is money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get the warranty it’s a life saver. I love the feel of this controller however it will brick after 5/6 months of moderate use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller BUT....

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have ever bought but mine just broke the right bumper stiped working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the elite and hated how often I was having to repair the lb/rb buttons. I liked it other than that. This controller is holding up better but I still feel like is has it's own issues. I've noticed the right joystick not working at times. I also don't like the options for the joysticks they gave. The elite sticks dont work on this controller without modifying them. But I do like the hair trigger and joystick adjustments. The grips all around are good. I also like the integrated charge station in the holder. They switched out the micro usb so you can't use your old cable but they give you a nice new one. I say it's good but not great for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If you run into issues with the thumbsticks, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's About Time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this controller to be released and I was not disappointed. Minor improvements from the last generation but they were very welcomed. Microsoft should've incorporated a rechargeable battery years ago for their controllers but I guess they wanted the money from the battery companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace two of them.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like they develope stick drift after a year of use. If you get one treat it really well and make sure you get a warrenty. Best buy will charge a $30 fee when you replace them even if you are total tech customer so beware. I really like the controller besides the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on controllers. This controller lasts for a long time! It’s the 2nd one we have bought but the first one lasted 3 years and a normal controller that comes with the Xbox lasts him about 6-8 months. He loves the buttons and being able to personalize it to what he wants

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimberly,

      Thank you for sharing your husband's experience with his new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a durable performer and that he's loving its many customization features. We hope it helps give him an edge in his gaming.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite controller series 2

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent controller, easy to use. I do recommend that you purchase the geek squad repairs services. I've had mine for a little over a year and have some stick drift, other than that still fully operational. It's a bit complicated to fix yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Got Better

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and using the original model quite a bit the update to the original Elite model is outstanding. Even down to the quality of the home button with the more tactile click shows the patience and enhancements in design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its improved design and enhanced customization features, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gen2 elite controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love elite controllers. I buy them for both myself and my son. Bought a set of gen 2s to replace the gen 1s we both had. I can't game with a normal controller after owning an elite. The new changes to the controller were also very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite series 2 is an amazing controller. The level of customizations you can have seem endless and it feels great in the hands! It is an expensive unit, but if you play xbox consoles even a moderate amount then this will improve your overall gaming experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zach,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the feel and customization options. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Absolute must buy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take your game to the next level, this controller is an absolute must! The configurable buttons, paddles, triggers, and sticks allow you to take over the competition on any game you play. The battery lasts for days of play and it doesn’t lose sync with your console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that the Xbox Elite Wireless Controller Series 2 has enhanced your game experience! We're glad that its customization features and long battery life has given you an edge on the competition. Thank you for sharing your thoughts; we hope you win a lot of online matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would recommend the warranty for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller bad Bluetooth

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ncie and silky touch. Would better storing it in the bag or it will catch ash or dirt in the air.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It feels soo right.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my old stadia controller. Dont know why i waited so long to get a legit PC gaming controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best by far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller imo paddles are most comfortable. Take care of your things and this will last you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for everyday use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the vibration feedback that the elites give, best cobtroller ive owned yet.

    I would recommend this to a friend