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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11761 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,761 reviews
  • Rated 1 out of 5 stars

    Damaged on arrival.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box version on the controller. Website said in excellent condition. Lol. Probably should have actually looked at the controller before they gave it that rating. Side of it was damaged where it appears someone tried to open the controller. It doesn't charge either. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Sidekick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More sturdy and responsive than the system x included controller Ton of customizable options A little pricey but no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Was a gift for Christmas for the oldest and he loves it. He gives the trigger locks a big thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rite controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. With back paddles that you can configure yourself. This has made me a true halo pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Stick failed, returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a great controller. Mine had an issue where the left stick wouldn't register "up" fully. So I'd push up fully, and the app / game would only see half. This would be fine if this 'modular' controller was easy to open and clean/fix. Instead, it's sealed, so it has to be returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tough controller, very strong and well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this controller, well worth the money and trust me I’m pretty hard on controllers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great makes gaming so nice. The new grip design is nice along with the new paddle design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. I had the first one and this is a decent upgrade. Love the triggers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought open box and disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be excellent condition. Came with the controller not charger and some whit substance like paint on the inside. Buttons still in controller. Controller looked like it was thrown around in dirty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller would really recommend. Going to buy as a Christmas gift!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality for its price!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirtiest controller I ever seen with joy stick drift, extremely disappointed for almost paying full price for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote for the kids and they love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control i’ve used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Control, best control i’ve ever used by a Mile!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received 15 mins ago, open it up and it’s used, scraped up and all. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this controller went bad I a month and I barely play! Left stick is not working I did a update on it and still the same! Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent condition controller is missing parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bumper did not work when it arrived, and i was forced to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER FOR FPS ESPECIALLY APEX LOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so just to put this out there i am mkr being paid for this review. So i have tried many pro controllers in the past from scuf, turthe beach and dualsense edge and this by far is the best one as far as responsiveness, comfort and grip, and the 4 mappable back paddles, and interchangable thumbsticks which is why i settled on this one for my FPS games like Apex Legends and The Finals, ive pesosnlly seen a great improvemnt in my gameplay espcially tracking and aiming, granted skill plays a huge part but having a controller like this keeps my thumbs on the sticks at all times with the rear paddles. I reccmomend it, you can use it on xbox series X/S and also on PC, works great with handheld PCs like ROG Ally and Lenovo Legion Go. If the price tag is a bit much i reccomend waiting for a sale or just buy a second hand one like i did from Best Buy i paid 110 for mine its practically new no issues 3 months in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot map extra buttons to keyboard buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying this controller because you want to be a pro gamer who uses can press the A, B, X, Y buttons while still using the joy sticks, then this IS the controller for you. If you are buying this controller because you like to play game pad compatible PC games or driving sim games and just want a few more buttons to map actions to, DO NOT BUY THIS CONTROLLER. You cannot remap the extra buttons to other functions not already on the controller. Pros: Build quality is top notch. Feels very solid and the customizable joy sticks and D-pad are a an amazing feature. Battery life is solid going several days without recharging with daily use. Cons: There are some firmware issues that can cause the controller not to be recognized correctly by some windows systems. This issue has been on going for years. That said, even though it doesn't get recognized correctly sometime, it still functions as a game pad all the time. The biggest issue is that the extra buttons on the back of the controller CANNOT BE REMAPPED TO OTHER KEYBOARD BUTTONS. These buttons can only be mapped to buttons already on the controller. This is a completely ridiculous software lockout that makes these buttons obsolete for my purposes. My only reason for keeping my rating as high as it is is that this controller does what it is designed to do and it does it well.

    I would recommend this to a friend