Customer Ratings & Reviews

The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

Love the controller, feels great in hand, that paddles are a bit hard to use at first but than you get the hang of it and makes you play like pro

Great product great customer service and support one of my favorite stores to go to

Great controller. Easy to use and very ergonomic. 5 out of 5

Controller feels nice, has a nice quality feel to it. Only issue is the sides of the controller have been lifting and the RB button works about 40% if the time. Awesome controller, 5 starts if I wasn’t experiencing those issues.

Geat controller very comfy to use back paddles for every game title to switch button last long on battery

very easy to use and love the grip. easier then using keyboard all the time

Reliable controller that I’ve had for almost a year now.

Works really well. Battery life is great. Feels solid in your hands. And i love the paddles for added playability.

I recently bought the Xbox Elite Controller for my son, and it has completely exceeded our expectations! The build quality is top-notch, with a premium feel that’s evident the moment you pick it up. The customizable thumbsticks and paddles allow for a truly personalized gaming experience, giving him more control and precision in every game. The grip is comfortable, even during long gaming sessions, and the adjustable tension on the triggers adds an extra level of responsiveness. The controller also syncs seamlessly with the Xbox, and the ability to switch profiles on the fly is incredibly convenient. It’s definitely worth the investment for any serious gamer, and my son absolutely loves it! Highly recommend this controller for anyone looking to elevate their gaming experience!

I never do reviews, but I guess I’m starting. I love these controllers. Works perfectly on Xbox or PC + paddles. But. As the price gets higher the quality becomes more of an issue. 3rd controller that has fallen apart, this one did last a good year and a half which I’m happy about but this controller specifically the grip around it absolutely wears out before the first year of use. 2 of the controllers I’ve had plastic breaks inside the controller without raging being involved (hasn’t effected use). The response mechanism for the triggers is probably the worst, maybe works for a week and wears its self out unless you’re super soft on the triggers all the time. It’s just no longer worth the cost when it seems it’s only designed to last until the warranty runs out. I don’t care to buy new controllers obviously but “premium” controllers should be able to withstand heavy use and not naturally fall apart within a year. IMO.

We have 3 gamers in house and they love there xboxes

used the most controller that i have ever gotten. like the button chance.

The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller. I primarily use the Xbox Elite 2 for PC gaming. On Steam when connecting via Bluetooth the controller has worked flawlessly except with Batman: Arkham Knight which required telling the game it was a 360 controller with custom mappings. Surprisingly with Xbox PC game pass I ran into many more issues when connecting via Bluetooth, I found connecting via the included USB-C cable works better for game pass games, otherwise on BT I run into issues where some of the buttons aren't mapped properly and even when manually mapping them they don't respond correctly or at all. Being Xbox's flagship controller, I would think it would run seamlessly on Xbox game pass. The experience may be better on consoles but this controller is billed as an Xbox/PC controller and should work well on both. Other than those issues, which largely are corrected by connecting via USB-C, I like the controller quite a bit. The rumble feature feels much more natural than the included Xbox Series X controllers, which felt to me like technology from 10+ years ago with very basic and clunky vibration feedback, lightweight and a need for AA batteries, especially when compared with the all mighty PS DualSense. The Elite 2 controller has a nice weight to it, the thumb sticks feel solid, snappy and respond nicely. I haven't used the paddles much but I like that they are included and could see them being useful for many games. The grips feel good as well and make the controller sit securely in your hands during gaming sessions. The controller also feels more balanced than the X/S. This controller comes with a quality, corded 9' USB to USB-C cable as well as a rugged case that doubles as a charging station. Within the case it also includes a tool to adjust the thumb sticks as well as an alternate D-pad. Overall this is a large improvement over the included X/S controllers, and some of its PC compatibility issues which are a bit frustrating can largely be overcome by tethering with USB-C.

I mean, the best controller ever in my opinion, just don’t drop it those joysticks break easily but those back pedals and everything else feels fantastic

Love this controller. Been a gamechanger for apex and COD. great battery life.

Great overall performance and experience. Would purchase again.

I love the options this controller gives you. Once you buy it you will never go back to a regular controller

Bad a.. controller and best buy helped me decide in what works best for me. Thanks!

Comfortable and very customizable. Being able to leave it in the case to charge and transport is a game changer.