Customer Ratings & Reviews

Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

The only controller you will ever need. I use this for the Xbox and Steam on my PC. And you definitely get what you pay for. Premium construction, the controllers wear and tear are minimal even after about an year of purchase and moderate gaming use.

Love these controllers! Only downside is stick drift after a year or so.

Makes gaming so much fun with the extra buttons very easy to use and customize

Great controller for mapping tasks on the paddles. Makes gaming extremely easier. FPS games is the best with this controller. If set up right you never have to move your thumbs off the analog sticks.

it has a solid quality feel about it. great response time. will continue to purchase, if need be, in the future. great product.

I've had elite controllers since day 1 so I'll be very honest about the controller itself without being biased in any way. The controller is a great upgrade from the regular one but it does comes with its downsides. One being the build quality over time, the controller seems to deteriorate at a quick amount of speed after a lots of use. I've had many with stick drift out of the box more frequently compared to buying a normal controller, bumpers wear out and give way and buttons do as well. That's the bad but the good is ease of use, the button mapping with the pads and their feel of how nice and metal they sound when you click them. The way you can personalize the sticks heights, and dead zone, and the actual app used for it is very intuitive. Overall, it depends on you if you need to upgrade for whatever circumstances you're in but the price tag is very costly given how the issues i presented do seem to kind of not make it a somewhat justifiable purchase but I'll leave that up to y'all

Probably, the best controller i've ever had very responsive, easy to use.And love the rubber grip

Refurbished controller works perfectly. Happy with my purchase.

awesome product. Unbelievable quality and I definitely recommend.

Awesome deal on a great product the membership pays for it's self

I love this controller & i love the warranty that best buy offers for it. I only give 4 stars because of little things ive noticed. They do eventually get stick drift but again warranty, & then theres the issue ive had with 3 in a row of the rubber grip starts to peel up after a little while. Another personal gripe is i have big hands & it wouod be nice if the spacing for the paddles was better. It is very difficult to use all 4 with larger hands. Atleast in my experience.

Excellent controller, interfaces perfectly with Xbox controller lab allowing you to save mutiple button profiles and color choises.

Highly recommended, it’s a great controller and great for gaming. Having options to customize it the way you want is a nice feature.

Really nice controller. Comfortable, light weight. If you’re looking for a controller that works with your Xbox, and your computer. You can’t go wrong with the elite.

From a 3rd party controller to this it’s an absolute game changer. It’s slightly heavier than a standard 1st party Xbox controller but well worth it for what you get inside. The custom light mod on the Xbox accessories app is so cool to use I rock a red color and it really makes it pop with the black controller. Plus the sensitivity on the triggers is such a cool advantage in FPS games. I highly recommend this controller to any serious gamer especially if your on PC and to pair it I use an 8Bitdo adapter which is also available through Best Buy which is a much better connection than standard Bluetooth through your PC.

Great customer support and great product. I would recommend.

Love this controller. Such a great feel in the hands and super high quality. Everything you want in a good controller.

Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

Son loves this controller. He says its better than a standard one and is customizable.