Customer Ratings & Reviews

I bought this product for my son. He’s been using it since the beginning of the year and it has been holding up and he really enjoys it.

The elite series 2 is better in many ways than the Series 1, but does have some trade offs. You can read about the updates on the Msft website. So I just tell you what the negatives over the series one are. First the battery isn’t replaceable, so ones it’s capacity starts to go down, you’re out of luck. The other difference I’ve found is the textured grips are definitely not as sticky as the series one. Sure the texture looks and feels the same, this feels more like textured plastic than textured rubber. It’s more noticeable the longer you use it.

*Will update this review at 6 months First impression is that nothing else compares. This is my first elite controller and after holding the original xbox controller, the difference is felt right away. I dont own an xbox, so i use this while playing on PC. With that being said, the ability to remap pretty much any button to any function you would normally use on keyboard on to the controller, is phenomenal from a quality of life perspective. Construction is sturdy, and the textured rubber grips that wrap around where you hold gives a next level of comfort. Being able to adjust the tension and force needed to move the joystick is a great feature. The soft-touch face is nice, but i can see this becoming a fingerprint magnet. Buttons are nice and tactile, and all the changeable parts are magnetic so you wont have to worry about snapping anything. A huge plus is the carrying case which doubles as a charging station via usb-c, and a holder for other accessories (the charging dock inside can also be used independently from the case). A few cons, though its a bit nit-picky are the length of the paddles. This isnt too big of a deal, but i had to readjust my grip and how i hold the controller to press the paddles on the back without my fingers interfering one another (i have medium-large hands). A USB dongle to connect the controller to pc is not included and would have to be ordered separately, which can be a con to some. The longevity of this controller is yet to be seen from personal experience, as i have read reviews of this controller being DOA, buttons not working after a few months, or the terrible stick drift. Honestly, i don't see myself buying another controller after this as this is truly the ultimate device for handheld/controller gaming. Is it worth the upgrade from an original controller? For my application, yes! Should you buy it? Depends on what you're looking to do with it.

Great controller!! but for the price... this controller feels expensive. Great quality materials and funtionality. I love the interchangable thumb sticks that are magnetic. Great response feel. The thumbstick tightness adjustments are great for those percision shots in fps or 3rd person. The buttons and triggers work and feel great. The adjustable triggers are a great component fpr different genre of games. The charger design is amazing with the in case or oit of case ability to plug in. The D pads are great. Im not a fan of the circular D-pad but i changed it out for the cross and it works great. Im glad all these components came in the purchase. Bluetooth works great on PC, android, xbox, but you need a 3rd party connection for ps4. Could not get to work with ps5. The only downside i have with it is it does not have gyroscope capabilities. A niche complaint for those obscure games. All around one of the best controllers I've ever owned.

This controller is a huge step up from the regular controller provided with the Xbox! The bells and whistles are totally worth it and the case is that final magic touch. I’m a streamer and sometimes travel to game and having a cased controller is like having your cake and eating it too! Well worth the money!!

Great controller. Make sure to get the 2 yr warranty with Best Buy though they’re notorious for wearing out but Best Buy’s policy is great cause you can renew your warranty with the replacements. I bought one when they first released and have probably been through 5 of them now because of how good their replacement policy is

I love this controller. The paddles are great for shooter games specifically.

By far one of the best controllers I’ve ever purchased!

The customization for the buttons is a really nice feature. I like that i can have multiple profiles of configurations for different games and styles of play. Comfortable controller as well.

This is my first review with this controller after owning each elite controller since launch. They are amazing controllers for the most part, however, the build quality is lacking. You might run into toggle or top bumper problems the most (like in my case). Each time I've had to replace this controller, it's either the joystick toggle, or the top bumpers. So the build quality doesn't justify the price tag at all. The battery life and grip and the back bumpers make this controller worth it for more seasoned players. I would at least always recommend the protection plan... it's worth it for the extra $65 or so.

Smooth game play, easy to manage, no issues. Love the charging dock and battery indicator

Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

My son loves his new controller he enjoys it everyday.

Great remote for gaming. No drift. Good size. Recommend.

Open box $91.00. Nothing wrong with open box especially with Best Buys ratings of the pre-owned products. Customer get something they want at a cheaper price than retail. If it’s not to your liking they will still let you return the item.

So far the best premium controller i have, lets see how it fares for a few months

Easy to connect to different devices and great feel in my hands

This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

When it comes to reliability and performance, the Elite series stands out as my top choice. Since the introduction of the Elite 1, this controller has proven exceptional. It outperforms its cheaper Xbox counterpart by a long shot. The ability to where Customization is key to a gamer style of play this controller is it. It enhances your gaming experience with the upgraded thumbstick pegs and button mapping flaps, making it the ultimate controller for PC gaming and Xbox first-person shooters. I Couldnt be happier.

I recently purchased this controller for my Dad because i have had one for nearly 4 years and have never had an issue with it outside of needing a battery replacement, which is a very simple process. I would 100% recommend this controller to anyone who wants a high end controller for their Xbox but doesnt want to spend the $200+ that other “elite” style controllers tend to have. Additionally, remapping buttons/triggers is so simple. My dad isnt much of tech person and i was able to show him how to modify the layout within a few minutes.