Customer Ratings & Reviews

My son loves his new controller he enjoys it everyday.

Great remote for gaming. No drift. Good size. Recommend.

Open box $91.00. Nothing wrong with open box especially with Best Buys ratings of the pre-owned products. Customer get something they want at a cheaper price than retail. If it’s not to your liking they will still let you return the item.

So far the best premium controller i have, lets see how it fares for a few months

Easy to connect to different devices and great feel in my hands

This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

When it comes to reliability and performance, the Elite series stands out as my top choice. Since the introduction of the Elite 1, this controller has proven exceptional. It outperforms its cheaper Xbox counterpart by a long shot. The ability to where Customization is key to a gamer style of play this controller is it. It enhances your gaming experience with the upgraded thumbstick pegs and button mapping flaps, making it the ultimate controller for PC gaming and Xbox first-person shooters. I Couldnt be happier.

I recently purchased this controller for my Dad because i have had one for nearly 4 years and have never had an issue with it outside of needing a battery replacement, which is a very simple process. I would 100% recommend this controller to anyone who wants a high end controller for their Xbox but doesnt want to spend the $200+ that other “elite” style controllers tend to have. Additionally, remapping buttons/triggers is so simple. My dad isnt much of tech person and i was able to show him how to modify the layout within a few minutes.

If you're looking for an obvious gaming edge this controller is what you're looking for. Back paddles should be considered illegal NEVER remove your fingers from the analogs. Controller itself is slick looking buttons are so easy to switch, comes with multiple replacement analogs different heights/styles (concave or bubbled). Yes controller is a bit expensive but if you're into competitive gaming or just into expensive fancy looking things then buy this right now and don't look back..

Its what you need. If you need a reliable simple and comfortable controller this is it. Officially licensed and backed by a big company, anything goes wrong(which it does it being heavily abused during online gameplay) then you have xbox 1 year warranty. Feels nice in the hands. Also has rechargeable batteries the way it should.

I traded my old Elite Series 2 (RB, back paddles, and B button would get stuck occasionally) for a new Elite Series 2 controller they had at the Best Buy store, and oh boy was the new one better. Now, the buttons and everything function as intended. Onto the specs. The controller is heavy, but I do not mind the weight and it is comfortable. I like the four back paddles as I do not have to remove my thumbs away from the thumbsticks to press the buttons that are on the front of the controller. This is a game-changer for me because you will have a faster response time than other players who own a regular controller and do not own back paddles. Overall, this controller is worth the price if you want a competitive edge and desire everything that is included with this version of the controller. Just be aware that it might be a defective one.

Usually get stuck drift about a year into owning but it's not terrible. A super comfortable controller and easily customized

Excellent customer service and great controller. Slightly more expensive than I would like to see but I don't regret the purchase at all.

I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

Let's break this down into a few categories. Build- The build, fit and finish of this controller are top-notch. Each button feels refined, deliberate, and solid. From the bottom triggers to the adjustable shoulder triggers, they are built with purpose and intent. Feel/ Comfort- The controller is ever so slightly smaller than the OG controllers of the X|S line but that's perfectly fine. The grip is comfortable with forgiveness and provides the right amount of grip and texture. Battery- With an integrated battery that should last a day's worth of play, it's simple enough to dock the controller to charge it for the next session. Feedback/Vibration- This is where it gets a bit silly. The primary grip motors are intense and solid, however, the shoulder ones sound like they are loose and weak. Could ba a design, but, for a controller of this caliber I would expect otherwise. The BAD- Ok, so let's get to the elephant in the room. Stick Drift. Is it still a thing, and in short, yes. It took me, 4 controllers, to fine on with thumbsticks thight enough and without slop. While tightening the tension does help, it should be used as a primary source to undo shotty sticks. Why is this worth it! First, let's talk about customization. I know while many of us who play would say "I don't really care about the customization" Trust me, you will once you get tuning and customizing. From the trigger that can easily be removed and mappable, to the sensitivity and responsiveness of the thumbsticks. Moreover, the sensitivity adjustment of the triggers are mechanical as well to shorten the throw. Would I recommend this controller---With its minor shortcomings, still a SOLID YES if you have the coin to toss around.

Worked great for two years but started falling apart after. Now 3 years bumper does work and the hips are coming off

Improved game play with back buttons/paddles. works great

This was my go to controller for a long time. The back paddles are my favorite out of any of the other premium options that include back buttons. The triggers have 3 settings, great for fps games for faster trigger pulls. And the dpad is nice and responsive. My only complaint about the controller is the thumb sticks. While they do have the amazing option to adjust tension which is useful, they also have the worst recentering springs I’ve seen on any controller. There always seems to be a little extra play in the thumbstick and it never really returns to true center on its on. Overall a good controller and a solid option. If they fix the thumbsticks on the next iteration it would truly be the best option out there

good controller. they are a little pricy but worth it

Works very smoothly with windows devices and the steam games application. Pairs easily and works seamlessly.