Customer Ratings & Reviews

Worked great for two years but started falling apart after. Now 3 years bumper does work and the hips are coming off

This was my go to controller for a long time. The back paddles are my favorite out of any of the other premium options that include back buttons. The triggers have 3 settings, great for fps games for faster trigger pulls. And the dpad is nice and responsive. My only complaint about the controller is the thumb sticks. While they do have the amazing option to adjust tension which is useful, they also have the worst recentering springs I’ve seen on any controller. There always seems to be a little extra play in the thumbstick and it never really returns to true center on its on. Overall a good controller and a solid option. If they fix the thumbsticks on the next iteration it would truly be the best option out there

Improved game play with back buttons/paddles. works great

good controller. they are a little pricy but worth it

Works very smoothly with windows devices and the steam games application. Pairs easily and works seamlessly.

The Elite Series 2 controller has some fantastic customization options—adjustable tension thumbsticks, swappable components, and a built-in rechargeable battery that lasts quite a while. The grip feels premium, and the paddles can really improve gameplay once you get used to them. However, for a controller in this price range, the long-term build quality is questionable. After just a few months of regular use, I started experiencing stick drift and issues with the bumpers. It's frustrating considering how much it costs. Microsoft nailed the design and features, but they really need to improve the reliability for it to be worth the premium price.

I really like the controller and it’s case. The only thing I don’t like about it is it’s extra weight. Maybe to some it feels more higher quality to have it weigh this much, but it’s noticeable and not welcome for me. Other than the extra weight, I really love this controller. It’s expensive too and I would never pay full price. But if you’re rich and dedicated to the Xbox, it’s worth it. Much better than PS5 controllers with the symbols

This controller is just totally awesome. Fully programmable and will take ur whole gaming experience to a new level for sure!! I must say, though the programming part of it is definitely at a higher level capable understanding. I would recommend watching the associated video of this product if it’s still offered through Best Buy website and not recommended for younger children.

Pricey but high quality and good feel. I use it with a PC via Bluetooth, Definitely an upgrade over my 360 controllers. Unfortunately the customization of the paddles on the back isn't working after I switch from USB cable to Bluetooth, so taking off a star for that. It essentially makes the paddles useless for me. So minus one star for that. Also I'd hear there was a drift issue with these so I asked if I could buy a service plan, but the clerk told me I had to pay for a Best Buy membership to buy a plan. So no plan, hopefully I can use the warranty if there is an issue. Odd when people won't take your money. I won't deduct a star for that since it doesn't reflect on the product, more of an issue with Best Buy.

These open box elite controllers are used. People use them for months then bring them back. Look at the buttons and other rubber parts you can se how used they are . Best Buy is misleading. Open box controllers don’t leave the store and havnt been played with games . But a new 1 they are awesome.

Works perfectly and arrived without any damage, easily my favorite controller out there.

Wouldn’t use another controller! Highly recommend to any Xbox players

Great product but when you buy a used item they do have drift and the store can’t fix it beside replace the controllers, over and over until maybe you get a controller with a little or just a tad bit where it is unnoticeable drift on the controller

It's a recent generation xbox controller, so it can easily connect to your windows pc without the need of a dongle. The back buttons... on the back... are a life-changer. I would personally have a hard time going back to a controller without back buttons. You can customize the back buttons -and I think the general buttons too- however you want. You can have up to 4 back buttons in total and they are all removable. So if you are unsure about using them all at once, you can simply ease into it. The price is expensive, so make sure to properly think if you want such a product, but it is cheaper than getting the xbox core controller and the separate accessories. Great to play on your xbox or if you like to use controllers for your pc, it is easy to do so.

It is a nice controller it would be a great controller if they could fix all the issues with the drift and the dead zones and also the price is kind of high for what it is I think it should be only about $80 I don't think it's worth the almost $200 it would be a $200 controller if it used Titanium or something but I'm sure the cost of the material is not warranted $200 but it is a nice controller over the stock ones. I like the stock ones too of course it doesn't have all the other features that the this one has but I can live with the stock one because it's only $49 on sale and this is $200 so I can buy four regular controllers for the price of one of these but it's up to you preference and your money situation

Great controller! Worth the price, and feels smooth.

One of the best controllers i have owened i love it

Amazing no complaints great atmosphere. Someone always willing to help.

This controller is good but is it the best? Ill never know. I only trust microsoft products for gaming as other controllers arnt labeled "Xbox" now. Do i think its worth it? Welp. Depends lol. Do you make 360 no scope trick shots and make your controllers beg for softer less manlier hands? If the answer is no then stick to your boring, worthless less cool standard controller. If you want those cool 460 non no scope tacticular cam kill kill killers ya gonna have to shell out the guap (Money) for the Elite. But good luck cus i have more hours in games then your grandma has hours in the kitchen so trust me. The regular controller is just fine! As far as upgrades from last year it has adjustable Thumbsticks (wich is the best upgrade IMO as my 360 no scope sensitivity demands a harder tug) and other cool customizations i could care less about.

I love this controller and I've been through a couple. For me it's less about the panels than the sheer weight of it which seems right in my hands for all the gaming I do. Elite controllers have earned a reputation for falling apart over time, especially having sticky buttons, rubber grips that unglue, etc. Best buy has made this so easy with their two year protection which I definitely bought this time on both the controllers I bought. And I'm glad I did because about 15 months in I'm about to bring mine back to the store. Because there's nothing worse than having sticky buttons on a dragon's about to decimate you.