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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11777 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 11,777 reviews
  • Rated 5 out of 5 stars

    Great controller i like the feel of it and weight.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great i like the quick profile change and the weight of it. The extra paddles on the back are a nice addtion compared to only having one set on the ps controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly for the paddle pack that came with it. Still works good, too!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love this controller

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this controller on a whim (I had a rewards certificate that was going to expire). I was originally a Playstation controller person stretching back to my PS2 as a kid, but I'm in love with the elite. The extra weight of the controller was a bit weird at first but now other controllers seem like a cheap toy in comparison. This is high quality and can take a beating as it travels with me. One word of caution: Use the included case if you're traveling with it. Because the D-pad and analog sticks are hot-swappable that means they're also removable. The analog sticks especially can and WILL fall off if you just throw this in a backpack or something. It comes with a really nice case, so just use that. I don't like the paddle buttons in the back but that's okay because you can take them off. Very happy with this purchase and I'll get another one or an Elite 3 when the time comes to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller takes alot of normal gaming abuse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. I have had everything except the scuff controller. I am a heavy gamer and use the controller for games like Fortnite, destiny and gta5. The response is snappy and I can change out the joysticks at any time depending on what game I play. The p1-p4 buttons on the back are comfortable and even if you drop it the don't fall off. The settings for the controller on the Xbox are simple for anyone to understand and yet as complicated as you want it. You can adjust the curve set presets for different games and many or other people. I only gave it 4 stars because the click on the left joystick just went out on me. I have been gaming for 5 months between me and my 3 kids for probably 5 hours give or take and it held up better then any other controller I owned. It is covered under warranty so I am getting it fixed but I would definitely and I am going to buy another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The paddles are a game changer! And get GSP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! The custom button remapping and rear button paddles are worth it alone if you like playing games with a controller on PC, an Xbox One or Series X/S. I map most game's crouch and jump buttons to the right paddles so my thumb doesn't need to leave the thumbstick and stop aiming to perform those actions. Just be wary of any paddle mappings that are buttons that can delete characters like the X button in Destiny 2. I've heard one too many stories of people setting their Elite on their lap or on some junk on a coffee table and a paddle was pressed in for the "delete character" command, and they accidentally pressed the confirm paddle button when picking up the controller. Aside from that, the trigger stops are nice to give your index fingers a bit of a rest for repetitive trigger pulls, and with custom remapping, you can tweak your button layout in most games to emulate the layout of your favorite games. I've heard stories of some people's controllers wearing down bumper buttons faster than others, but so far, my first Elite series 2 lasted almost 2 years before the bumper wore down and I needed to replace it. Far better than the usual 6-9 months of the Elite series 1. The GSP protection is a livesaver, though not as cheap of a plan when they were first released. The 2-year warranty is currently $60, which is the cost of a normal controller to replace what would be this luxury $180 controller. I really hope we see a day where custom remapping and horizontally aligned back paddles become the norm and not a luxury. But for the time being, this is my favorite controller of all time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Battery last a long time makes gaming a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brother loves this controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my brother the Microsoft Elite Series 2 controller for Christmas, and it's a good boost. The build quality seems strong and classy, and the adjustable thumbsticks and rear paddles are quite handy for gaming. My brother claims the battery life is also very good. It's a tad expensive, but considering how customizable it is, it's worth it. He loves it, therefore I'd say it was a great gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used. Super easy to use and fits nicely in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an XBox Elite controller online for a Christmas gift and it was ready to pick up less then 2 hours later at my local Best Buy store. Once i went into the store. I was waited on immediately, got the controller within 2 mins. No hassel or anything. Great overall experience and I will continue to order my electronics from Besy But. Excellent self help and customer service. An this is not the dirst time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A button not registering

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these controllers within 4 days of each other, both of them from Gamestop brand new out of the box. Unfortunately both of them were plagued with the same problem. The A button would not register 100% of the time as I discovered while playing Halo. My character would not accurately jump. I went into the controller settings on the dashboard of the Xbox to watch the button feedback while the buttons are being registered. The A button would appear when pressed and disappear while also pressed. All of the other buttons would remain registered and appear on the screen. The A button was the only issue I had with both of these controllers. I'm hoping I was just unlucky and purchased a bad batch. Its a very comfortable controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller but with one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. A lot of customization and features. The only issue is the analog sticks. They will eventually get stick drift unfortunately.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different attachments it provides me it’s very convenient to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 is a Game Changer, Advantage BACK BUTTONS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, let me just say that I hesitated for years on getting this controller because of the cost and also because I'm not very big on many controller based games on PC... However, recently I purchased Star Wars Squadrons on PC and let me tell you that this controller is a GAME CHANGER for that game and I'm sure I will find many more games that I will benefit greatly in... For starters, the build quality is fantastic, this feels like a premium controller, it makes my Xbox One controller feel like a cheap toy in comparison. The customization is great, I like playing with the Xbox 360 tension on the sticks, and it's great to have 3 different options to choose from. The BIGGEST selling point for me and many of you of course is the BACK BUTTONS, and let me tell you that these buttons are giving me a HUGE ADVANTAGE in Star Wars Squadrons. Being able to keep both my thumbs on both the thumb sticks at ALL TIMES while toggling my power systems as desired(using the back buttons) allows me to continue to track targets and/or escape enemies without losing control of my ship. It's just a huge advantage being able to multitask without having to reach over the controller to press other buttons. MY KDR nearly doubled overnight after I got used to the controller and now I regret going so long with this controller. Another thing is I think Microsoft totally nailed the configuration of the back buttons, they're not too big or not too small, just perfect. I even spent the extra money on the GeekSquad Protection to cover my controller for a few extra years. If you feel you will benefit from the back buttons in whatever it is you're currently playing, stop reading this review and purchase now or when you see a sale on this thing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are loving the customization options and design of the back buttons. We hope it enhances your PC gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wonderful Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great controller with fantastic settings and great hand grips. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. Just simply allowing you to limit how much you have to lift your thumbs is a game changer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the customization with both the back paddles and standard buttons. Back bumpers aren't as solid as the PS equivalent, but it's still a hefty controller with quality build and button/vibration feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wordless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing upgrade just from a regular controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, better than SCUF IMO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best controller I have used yet. Even without using the extra buttons and triggers, the weight and size of this controller just feel right. They seem to have resolved the issues we all had with the original Elite controller and offer plenty of customization options with extra sticks and buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing and is customizable to almost any way you could want to play the game with swappable thumbsticks and dpad.

    I would recommend this to a friend