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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11777 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 11,777 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough to purchase again, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my hands. Build quality could be a little better this is my second one after a couple of years, my right bumper only would work if pressing on a certain part of the bumper and the grip started to pull up a little bit. Other complaint is the software required to map buttons and update your controller on PC forced me to upgrade to Windows 11, not a huge deal but you know that’s just another lame tactic on Windows’s part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money over the other controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the "High end" controllers, this one ranks best for functionality and ease of use. The extra bits for the button re-mapping and trigger stops, along with the joystick tensioner make a difference in game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre Ordered as soon as it was announced, waited months for the release, and the right thumbstick jams... All other functions worked. The paddles are wayyy smaller on the Series 2 compared to the original, But this controller overall feels better. Also the rubber grip wont peel off version 2. The front and back shell are textured now, vs glued on rubber grips. Going to exchange for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected! I love that it some with different left and right stick pad options and the option to change the force it takes to press the triggers down! 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Premium and Customizable Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very premium controller with the premium experience to match. While I have a few qualms with the Xbox Accessory Software App that you would utilize the remap the controller's paddles, the controller itself played very well through the various FPS and RPG games I used it for, and I had zero issues setting it up with my computer and with Steam. Would recommend for anyone who wants to really have the most premium customizable controller experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should've been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great design, but for the price it should've lasted way longer. With simple use, nothing out of the ordinary, it lasted for about a year. The rubber sides started peeling away and it also began having stick drift. I wouldn't recommend spending this much on a controller that won't give you much in return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for fps games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to use the regular buttons. Fully mapped them to the back paddles and the two extra shoulder ones. Fits well, comfortable, battery lasts decently long. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite of the Elites

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these controllers alot because the battery last forever and the build quality is strong, but the best part is the customizable functions that makes Elite. Having this control much control can give you an advantage during certain games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Xbox/PC controller hands down!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace my Wolverine Chroma from Razer. The idea behind the swtich was the integration of this controller and with the NOW ability to map keyboard functions to it. This is a huge win for those who PC game and console game as well. The Razer Wolverine Chroma, a good controller for sure, has no plans to support that mapping feature, which became somewhat of a dealbreaker: Overall, the feel, ease of use , and the profile functions on the controller are top notch and will be sticking with this controller for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier high-end Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part has worked exceptionally well since it was purchased. As of right now, a couple of the buttons are getting sticky like something is in them, but I've been careful about keeping it clean so I'm not sure why. Other than that, it's been a great purchase and would recommend / buy another if I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure it’s worth the price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed is the ruber grips are better designed, it appears they may have fixed the issue that the series 1 controller had with the rubber grips beginning to peel off after a few months. The extra third slot for saving custom controller configurations is nice and the back pedals are now shorter which makes it feel more comfortable in your hand. With the series one controller I always had to take those paddles out if I weren't using them because they would prevent me from gripping the controller the way that felt comfortable for me. The adjustable tensioner for the thumbsticks is nice as well, and the battery does last a decent amount of time before it has to be recharged. The only downside is the fact that the battery pack is built in and cannot be removed. Overall the quality seems to be much better and it has a USB-C charging connector which is better than the old USB-B that the series 1 controller used, which you had to be very careful when connecting the cable; it could only connect one way and made it feel like if you weren't careful you might damage the connector. So far I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller just about every day. The controller is well built and has not had any problems so far. The customization you can do to this controller with such ease is impressive and give you a whole different experience with first person shooters. I recommend this controller to anyone who wants a well built user friendly controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail and high level customization

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many teviews pointing at the quality of the controller and I wont reapeat it, agreed. I have been using the elite series 1 and never did i though it was missing features, it has been great and zero issue (use adapter for playin with it on ps4 and switch whick makes gaming super enjoyable in every console). Then got the elite series 2 and was floored ny how much everything was improved. One detail I want to mention is the hair triggers function. In previous elite shortening the rhow of the trigger will make it by default that the maximum balues could not be reach (full trigger pull values) without adjusting in the software customization. Not a big deal nor a problem since all it takes is a quick adjustment in the trigger tab for customization. In the elite series 2 they made it so that when changing the total pull for the trigger (three option total), each option when changed automatically adjusts the reading from the trigger so that one gets full press galues even at the shortest throw. This is incredible attention to detail becuase it was absolutely acceptable to let the user go into the setting and adjsut it, but they decided to go the extar mile and make it happen on the fly. In short, is an epic controller for an epic console (Xbox X) and the upcoming new Xbox. Once you have you wont look back and because this controllers usually last a long time you will get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX THE BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller from XBOX definitely 1 of the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gamers is comfortable for everyone and is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at the condition of this open box item when it arrived. nothing missing. all buttons, sticks, levers work. now the hard part, figuring out what configuration i like...

    I would recommend this to a friend