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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11779 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 11,779 reviews
  • Rated 5 out of 5 stars

    Best Controller Ever...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing controller. Couldn't have asked for it to work any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Point for Pro Controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is competitive comparitave to other pro controllers on the market. The customization options offered in the bundle are nice. Have not had an issue with drift or any buttons not working out of the box. With normal play, the controller should last about as long as a normal comtroller would especially if you keep it in its case. The case allows for the dock to be connected to the usb and charge the controller while protected inside. The Xbox accessories app works nicely when mapping different profiles for the controller as well. If you have concerns with the controller malfunctioning, buy an extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the Best Buy warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out saying I play Xbox at least 3 hours a day. I am 48 years old and have played on pretty much every system over that timeframe. This controller is the best one I have ever used. However, it isn't perfect. The first one I got right after they came out had an issue where one of the triggers sticking a few months later. I swapped it out using the Geek Squad warranty for a new one. Purchased another warranty, and this one started having movement continue after releasing the right stick, after about a year of constant use. Makes it challenging to play certain games, so I will be swapping it out again and getting another. Buy the Geek Squad coverage. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 5 stars even though personally I didn’t like it. Great quality product, I really liked how you could adjust the triggers to 3 different setting. I bought because I thought I’d like the extra 4 programmable buttons on the back of the controller (that way you don’t have to take your thumbs off the joysticks to use certain buttons. For me it was just too much to get used to, playing Xbox for 15 years without extra buttons, then trying to get used to them was tricky for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE PRICE TAG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is AMAZING! I am a long time console gamer, and about 2 years ago I built a gaming PC. Moving over to the keys took some getting used to but once I was comfortable with it, I swore I would never use a controller again. Fast forward to Elden Ring dropping and just seems like the game was MADE FOR controller. So I went and picked up the Xbox Elite and I was super impressed. The build quality is very good, the swappable sticks are all magnets and hold perfectly. The rear buttons also pop on and off without tools giving you the option to remove them if not in use. All of it is packaged in a great carrying case that can be left plugged in via USB C, allowing the controller to charge when in storage. If you are looking for a quality controller, and have been considered this one… BUY IT! You will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not what I expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two previous Elite Series controllers. I definitely see the upgraded quality on this one against the previous version. The built in battery and the case being a charging case is also awesome. Idk if its because i've gotten use to the Series X controller or previous Elite controller but this one feels slippery. It just feels like it can fall out of my hands for some reason. I wish i knew why it felt that way. I also didnt know it didnt have the feature of quickly switching from PC to Xbox like the Series X/S controller by double tapping the sync button. I guess that new feature is something i've gotten use to. Regardless this controller is still great. The wireless charging is so convenient even with the fear of it degrading over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this control but make sure you invest in the insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller! The controller has some weight to it, which I like. The paddles and d-pad are made of metal and very sturdy. The stem of the sticks are also metal. The paddles, sticks, and d-pad are easy to switch out, no tools needed. Programming controller is super easy using the app on the Xbox or computer. I have smaller hands and the position of the paddles that come with the controller aren't bad. I have switched mine out to use the scuff ones and the difference is marginal between the two. If you need to feel the click of the paddles (I personally don't care about that clicky feel) then switching to the scuff ones is for you. I am pretty rough on my controllers and so far so good. If you are in the market for a premium controller then this one is a great option. I wouldn't pay any mind to the bad reviews they probably just had a bad one, which happens in manufacturing. I had no issues connecting it to my new Series X and it works flawlessly. Get this controller you won't be sorry

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you love the design customization options. We hope everything continues to work flawlessly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best controllers you can get! This is my third one and I learned the hard way to get a protection plan on these contollers. The same issue has happened in the past with serious stick drift and bumper issues (not registering/double registering) developing. If you’re buying through best buy consider the geek squad coverage but also definitely look into getting it with microsoft complete from the microsoft store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but the weight is real. I didnt think it would make a difference, but it does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming such a different and better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time is the charm...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong 5 stars all day, but there is a quality control issue. It took me 3 elite 2 controllers to find one that didn’t have an issue with the A button sticking. Now that I have no issue I love it. It is everything you wanted the elite to be. Being able to make the the trigger button as quick as a mouse click really makes this a much more competitive play up against a keyboard and mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, though we're also sorry the first couple had issues. If you happen to run into any problems with it in the future (and we certainly hope you don't), please don't hesitate to contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    For the Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has changed gaming on my Xbox forever. I don’t want to game with any other controller. From the grip, adjustable triggers, paddles, and options/settings; it’s incredible. The only downfall is that it’s my 4th one. The Rn/lb for me have broken or become unplayable because of how hard I need to push down on them. I don’t know if I personally have had bad batches but that’s my main complaint. For a controller that is very expensive I should only have to purchase one. But like I said I don’t want another controller lol this makes gaming very fun and they’re a breeze to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lauti,

      We're sorry that you've had issues with your previous Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you run into a problem with this one, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Top of the line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's face when he opened this box! What an awesome piece of equipment to up your gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick shot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller help with faster shot on the drop. In games of cod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The elite for a reason

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a couple of different xbox elite copies from other brands, but nothing beats this thing. I loved my razor, but the elite feels and performs better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase of the Microsoft Elite Series 2 controller. The build quality is top-notch and it feels great in my hands. The interchangeable thumbsticks and paddles allow for customization to fit my personal gaming style. The added Bluetooth feature makes it easy to connect to my PC and mobile devices. The battery life is also impressive, lasting for well over a week with regular use. The software that comes with the controller, allows me to remap buttons and set up profiles for different games. The only downside is the price, but it's worth the investment for the level of precision and control it provides. I highly recommend this controller to any serious gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been a literal game changer. I’m only disappointed I didn’t buy one sooner. You really notice how much better it is once you get it all set up and then switch back to the standard controller. My KD is way up since I changed to this controller. With FPS games thousandths of a second can be all the difference. This makes you faster and more precise and with the paddles you no longer have to take. Your fingers off other controls giving you the advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, my son loves it and it works well for his gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best and most durable controller on the market for your gaming needs, look no further. I had a normal Xbox One X controller and I liked the improvments that they made when the Series X came out however I couldn't shake the feeling that it was an overall cheap feeling controller. That's when I had to pony up for something with a little more weight and durability. The weight of the controller is perfect and the rubberized palm areas are great for grip. I don't really play fighting games so I don't use the D-Pad piece that you see in the pictures, just the normal one you would see on any controller. The ability to change the trigger stops at 3 different positions is very nice and a great addition from the older Elite controller. Overall everything has a nice click and solid feel, hopefully with the right care this thing will be the last controller you'll ever need.

    I would recommend this to a friend