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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11779 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,779 reviews
  • Rated 5 out of 5 stars

    Worth picking up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium feel without being too heavy, nice customization options and fantastic battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller in January 2022. A couple years in, I had issues with button activation (mostly bumpers) and rubber coming unglued. These problems exacerbated until finally recently becoming unusable. This does not appear to be a defect, just poor design and materials. I expect more from Microsoft, especially at this price point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller out there.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. Tons of options to make it work exactly how you want it too from trigger stops to programmable buttons. Excels for keeping you thumbs on the sticks in FPS games and having flappy paddle shifters in racing games. Only gripe, the internal battery. It is great and lasts a long time however in a few years when the battery goes bad you won’t be able to pop in new AAs or a new rechargeable pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even more Elite than before

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having complete control is gaming makes everything much more enjoyable and that is what the Xbox Elite 2 controller provides. The most important feature for me was the thumbstick tensioning. I increased it fully and it had an immediate effect in playing First Person Shooters. The control is much more precise and the stick drifting is gone. Add in the full wrap around grips and a more solid and compact feel, this controller fits perfectly in my hands. All the customizable features can help make your favorite games play even more fun! I got my money out of the XE1 controller, I know I'll get it out of this one as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how precise and solid your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're enjoying its customization features and hope you win a lot of FPS matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best of the best, but get a warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Excellent controller, takes everything you like about a regular Xbox controller and makes it better. Adds bottom ABXY paddles so you can keep your right thumb of the joystick. USB-C charging and good battery life. Swappable sticks, nice case. Adjustable trigger length is awesome- I use it on the shortest setting for everything but racing games Meh: price is high- $120 seems more reasonable. Warranty was initially 90 days, Microsoft has bumped that to 1 year due to “mechanical failures” Bad: left stick has failed after 10 months of light and gentle use. An additional 2-3 year warranty feels like a requirement at this price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied so far I like new features no drift..yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all the new added features. New grips feel great controller as a whole feels fantastic. LT & RT Have new lil grip textures feel pretty good nice lil addition. The new thumb sticks are better than the old ones, but my only complaint though is it only comes with one tall thumb stick. Also wanna mention the tightening of the thumb sticks is really cool. Having 3 controller profiles for different games over the old 2 nice addition too. The carrying case with the ability to charge while in the case is very awesome it can also be charged outside case with a lil stand like thing (doesn’t need the lil stand) it can still charge and play like v1 even though not too happy with the battery being internal not removable on v2. Very nice to have such a long usb c wired cord too. Came with 14 day ultimate game pass (Minecraft Dungeons just came out on gamepass :) overall very satisfied with purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're very satisfied with your new Xbox Elite Wireless Controller Series 2. It's awesome to hear that you're a fan of its updated features, comfortable grip, and internal rechargeable battery, too. Thank you for sharing your feedback, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    You'll want to add an extended warranty with this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the customizability, but I've gone through several already with either stick drift developing, or, more recently, the left stick broke and would not return to center. Definitely way better than the stock Xbox controller, but hate the downtime of having to return to Microsoft to get fixed. I never purchased extended warranties, but DID end up buying the Best Buy one for this controller because they seem pretty prone to failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels 10x better in the hand than the standard controller. And the d-pad is quite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best one so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about it, if you play on pc or console then you already know this is by far one of the best controllers to get. I would recommend this to anyone, but it's only fault is the dreaded stick drift. It may happen in a few weeks or years but it does happen. Once they add magnetic sticks, this will be the perfect controller but till then its nearly perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, functions perfectly, really add to the gaming experience!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice, but $180 nice?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why everyone says this controller is so great. It's pretty nice and all, but worth the $180 I'm not so sure. It's comfortable, comes with interchangeable parts, 4 paddle buttons on the bottom, rechargeable, thumbsticks triggrts are adjustable, and control scheme profiles. To anyone reading this that has read other reviews of people talking about the thumbsticks feeling lose out of the box, they are adjustable. It comes with a tool that you can use to make them stiff or loose. It's actually pretty nice being able to adjust how much tension is required to move the stick. Can make fine point aim easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very smooth maneuvering. Very sturdy but still light weight enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Evva!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers, I have 4 of them because I like the weight and feel; use one each for ROG Ally X, Gaming PC and XBox Series X with a spare in case one dies and I don’t want to game tethered or wait for recharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low-great, high-good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every button has an authoritative, reassuring press, but lowering to 4 stars because it's not quite as durable as you'd think. The vibration motors have begun rattling the chassis juuuust enough to where it's noticeable, and the rubber, textured grip has come loose up near the shoulder buttons. While in a different league entirely to the base controller, the Elite 2 is truly great... for ~8 months. Low-great, high-good thereafter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller, I had a used Series 1 originally that I bought from a friend. It had been used to the point the plastic grips were tearing off so I decided to upgrade. It's been a great controller and the case/charger is awesome for taking it to a friends place. I'm not entirely sure if it's the controller or my Pc, but I can't connect it wirelessly. However, I can play while it's plugged in. A little expensive for a controller, but I guess it beats buying a bunch of cheap ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily my favorite game controller out there. Easlily interchangeable with xbox and PC, very long battery life, durable, some customizable parts, and great carrying/charging case. I did have to replace it recently though due to RB button failure. Even with it's extensive use, the failure happened a bit sooner than I expected. These things are pretty well built. Don't think I can ever go back to regular controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is exactly what I was looking for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The adjustable triggers and back paddles are why I purchased, but the different joysticks and how customizable the sensitivity and dead zones are is a massive benefit as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paddles in the back make this controller superior to the standard xbox controller. the black and silver looks sleek. my only complaint is the r2 and L2 buttons stop working after a while and the controller needs to be replaced after a year. (I will still probably keep getting this controller unless something more durable comes out)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original Elite controller and I LOVE it but I gave it to my wife when she started playing Xbox more. I got this one and somehow love it even more! - The paddles are a little smaller, which helps if you have big meat hooks for hands like I do. - There's no more nasty green under the swappable parts so you get a really blacked out look - The swappable profiles are AMAZING if you play different styles of games. I currently have Assassin's Creed, first person and Skyrim profiles. - The hair triggers are now variable and help a lot with those split second reactions - It comes with a charging dock and you can even charge it while it's in the carrying case thanks to a small passthrough grommet. - The wrap around grips are MUCH nicer than the gen 1 elite controller. No more hand sweat buildup! I can't say enough nice things about this controller and it's worth every penny if you're a big gamer!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      Thank you for the recommendation! We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 even more than the original. It's great to hear that you're a fan of its improved customization features, updated design, and rechargeable internal battery, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    My go to controller, wish it had more options tho.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the original Elite controller, and upgraded to this one after I had multiple issues with the original. I did have my first unit eventually develop stick drift issues, so I took it in and was able to get a new one. So far, I have not had issues with the replacement after several months of daily use. I still wish we could map keyboard keys to the back paddles for things like Push to talk bindings in games. I've now become very attached to the option of swapping out the analog sticks for something is a better fit to my style.

    I would recommend this to a friend