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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11780 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 11,780 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller, i made the switch from a regular xbox controller to this one and i an not disappointed. The quality is so nice and love that it's so customizable. Does take some getting used to the petals on the back but once you do, game changer! Force yourself to play with the petals and youll grt used to them in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pc and a ps5. The reason why that is important is because the ps5 controller dies really fast and has rough support on pc BUT the elite 2 controller has a really long battery life, so much so that i forget it needs to charge. It also interfaces seamlessly with my computer and has plenty of customability with profules for whatever game i am playing at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customization and feel of this controller is fantastic. I have the first one and the changes with this one is par with what you would expect. Ive always been terrible with controllers and wanted to try the elite and have not been disappointed at all. The elite 2 is smaller but heavier than the first I prefer the size of the original but I weight of the second one is better in my opinion. I like the fact that you can change how stiff the sticks are and the paddles underneath are also stiff which is great. In the original if you set it down just right the paddles would press and with this second elite you have more freedom of where to place your controller. I set it down on the arm of my chair. One last thing is I'm glad that they finally included the battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the comfortable feel and updated customization features of the Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its built-in rechargeable battery and redesigned paddles, too. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller. Only minor build quality issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the use of this controller after 5 years of using the elite controllers I can't even go back to using a regular controller. I love this controller. On the other hand I've replaced my controller 3 times due to the left or right bumper not working after a period of time. My advice make sure to pay for the best buy coverage and replace it as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller had button issues within the first month. This one has yet to fail me, *knocks on wood* It’s made competitive gaming so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first elite controller and this is a far superior product. The textures, plastics and finishes are just better. The buttons are clickier. The additional tension features on the sticks are amazing. Just buy it with a warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you consider your new Xbox Elite Wireless Controller Series 2 to be a big step up over the original. We're glad that you're enjoying its upgraded design and customization features, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The sole method for playing the series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Elite Controller Series 2 is an exceptional device that offers a wide range of customizable features. It is the sole controller I utilize for gaming on the Xbox Series X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, good value, easy to use and edit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my third elite controller… but the durability is waaaay beyond the scuf. If you’re looking for paddles and button mapping, don’t go anywhere else. Only gets 4 stars because I have had to replace two one for stick drift and one because the X A and RB all started to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an amazing controller, but it is expensive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game primarily on my pc, but I also primarily use a controller. I know, blasphemous. But for me using a controller is the most comfortable gaming experience. This is the king of controllers. Peak controller. No comparison. It's plug in (or wirelessly connect) and play. 99% of games support it. There really hasn't been a single flaw that I've run into. It feels fantastic and the build quality is something you'd expect a $180 controller to have. Obviously if you have $180 to spend on a controller, there really isn't too much competition, and rightfully so, as this thing has reached peak controller. I recommend it, but really only if you want the best of what controllers have to offer, and can afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Potluck refurb.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the heavier remote. Wish you could map out the extra buttons for more potential controls like mapping a PC keyboard. Previous owner clearly was hard on their equipment on even refurbished value was 3/5, maybe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for half price as open box, perfect deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for half price as open box, it had a problem on the right trigger not getting all the clicks, a 2 min YouTube video and WD40 made the fix, it's working perfectly since the, great deal, fantastic quality. My favorite part is the extra 4 buttons on the back that I can configure the way I want, the triggers travel is also great, it does worth the extra price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Controller Marred by One Thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Elite Wireless Series 2 - the first was returned for a "sticky" A button (intermittently did not work unless you pressed hard. I returned that, and some time later purchased a new one when they were on sale - the A button is about 95% ok and I'm good with that. I'd recommend the Geek Squad replacement coverage if you're going to invest this much in the controller, as there are plenty of online reviews that state there is some level of poor quality control. Aside from that, it truly is the perfect controller with the customizability, paddles, and (generally) solid construction. Sound purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe the greatest controller I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally acquiring a Series X, I was content to use the standard Xbox wireless controllers. I even invested in a PowerA Fusion controller that was on clearance for less than $50. But when this came available for $139 during the 15 days of Gaming promotion I felt compelled to give it a try. I can't recall a better deal being made. Even at full MSRP it is a great value. The design, the weight and feel. The quality of materials used plus the functionality and countless configurations are unmatched. Why buy anything but the best? I think it is a highly durable product that will give you the greatest satisfaction. I have zero regrets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always get the warranty no matter what

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the paddles the design and honestly most of it. Where my issue comes in is the reliability/ construction materials. I’ve bought the warranty every time now as I’m on my 5th controller in 3 years. Always get the warranty always this will break especially the thumb sticks drift paddles lose functionality and the lb rb after a while of using while break. I play a ton Of 1st person and moba so my ability’s are mapped and set up which I love and you can have multiple loadouts for sodden games which is always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller it was for my son and he said it works very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controller is the best there is. Make sure to get the warranty if a heavy handed or avid gamer. Will drift after a year, when original manufacturer warranty expires. Buttons might break. It's a controller, a $200 one. Get a warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Feeling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not having used an Xbox controller since the first one, which was gigantic, this is a great feeling controller. A little small for my hands but it does bother me and still feels great. The buttons are responsive, and the build quality is great. Sometimes it has had a hard time connecting to my pc but that could just be a me thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for competitive gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is decent with this controller but when you look at other competitor controllers with paddles like Scuf which go for (200+) the price is fair. Its a huge improvement from the first elite controller. Better thumb stick options now with higher tension and Xbox 360 size thumb sticks. Battery life on this controller is amazing I can play for days without charging. Paddles on the back take more force to engage which feels a lot better while using. Only downside and this is nitpicking is that the tension needs to be a little higher on the 3rd setting to replicate the perfect 360 controller. Also the 360 thumb sticks don't have enough grip. But I highly recommend also buy the 2 year warranty. So that if you receive wear and tear or any other issues you can replace it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lewy,

      Thanks for sharing your thoughts about your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its upgraded customization features and appreciate your feedback as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So buttery smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, albeit really expensive is SOOOO nice. I had the original elite controller and it held up ok in retrospect, had it for a few years but the rubber grips on the side were starting to peel. With this version it looks like Microsoft learned from their mistakes and made a 2 piece handle that can be easily replaced. The controller feels lighters and I love the rechargeable battery the tactile feel of the grip handles. Honestly I could go on and on about this controller, but if you're considering buying it its because you game alot and you want the best. This controller is hands down the best and I wouldn't hesitate to buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider this to be the hands-down best controller out! We're thrilled that you're loving its comfortable grip, rechargeable battery, lighter design, and much more. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Was great, but not built for longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased mine shortly after it released, though it wasn't delivered until November of 2019. I'm mostly a PC gamer, but I need a controller for occasional games that don't require M+KB. This seemed like a very robust and long lasting option compared to regular xbox controllers at the time. In short, the features are great, and it worked very well for about a year, but then it started having issues with the bumpers not registering a press every time. Now it takes many presses to get the bumpers to register a keypress. The joysticks also have a tendency to bounce too far to the opposite direction when I release them, causing me to snap the opposite direction I was intending to face. I called Microsoft to ask about repair, and they were very nice, but also explained I was out of warranty and repair would cost $100 plus shipping. A new one is only $165, so that repair cost feels a little steep. It seems like such a waste to throw it away after not even two years, but it's no longer reliable for gaming. I was certainly hoping it would be easier and cheaper to repair. The controller has great features and feels better to hold for long gaming sessions, but I'm a little disappointed with the longevity of the device.

    No, I would not recommend this to a friend