Customer Ratings & Reviews

It's easily the best controller on the market... when it works. It worked perfectly for about a year and a half then suddenly I developed severe right stick drift. The Microsoft warranty had expired by about 2 weeks, but they were gracious enough to except it anyways. But it was a hassle getting a quality controller back. They admitted that the drift was so bad it couldn't be replaced, so they sent me a refurbished one (uh oh). On this replacement the "A" button didn't function properly, so it went back again. On the next one, its "A" button also didnt work, so away it went. 3rd time is a charm, right? WRONG. This one had a faulty bluetooth transmitter so I couldn't connect it at all. At this point I finally talked Microsoft into a full refund, which they did. I'm giving it 3 stars because it is hands down the best controller on the market when it works properly, but don't be surprised when it goes it.

This controller is the best controller on the market. It is durable and so easy to set up. the only controller I will ever buy !! The Price is amazing !!

Really good quality and the store associates are amazing!

Great purchase! I love this controller, I’ve owned many Xbox, (one and more than a few) Xbox Series x controllers and this is my favorite. I had the first elite controller years ago and I love how customizable it is and just has great responsiveness to it. The open box was a great buy and great condition. I can’t wait to see if I can find a monitor now!

Very good item my son love that he’s very happy good item

By far best controller I own. It was worth every cent. The battery life is exceptionally long and the texture on this controller is unbelievable. Once you buy this controller you will never go back. This is top tier and if you don't have one, I recommend saving money to get one you'll thank me later.

I had a minor issue with the left trigger after about six months of use but shoving a cotton swab where it seemingly didnt belong seems to have resolved the issue! This controller has seriously improved my ability to get killed in Call of Duty by kids with significantly more free time than me! In all seriousness though, this controller has ruined other great controllers for me. I love the PS5 controller but can’t play Warzone on it because I’ve gotten so used to the back paddles on this one, without them I feel naked in the battlefield. And do you know what it’s like to be naked in a battlefield? Everyone can see your grenades, it’s not a good feeling.

Love this controller. I have 2 at home and gave one as a gift. Everyone is quiet satisfied.

My husband loves this controller so much. I think I catch our son using it as well. The buttons are better than the generic controllers the Xbox comes with.

First things first this is an expensive controller and there a lot of other things to spend money on. But if you have the funds or are looking for a gift for an Xbox gamer, this is an awesome controller package. Everything has been built from the ground up to be the best (within reason) way to play on Xbox. The interchangeable parts, the quick settings for how different parts like the d pad react to your input is really well thought out, the nice bonus here is the really nice case it comes in, the usb c charging capability and the charging dock that can either be in the case or outside the case.

Best controller out there needs improvement on durability

I love this controller! The weight, the bulkiness, very durable, and yet comfortable. My main complaint is that its got a classic elite controller issue. The previous model always had problem with the bumper buttons and joysticks. This model currently has no problems with the joystick but instead the L Bumper. Elite controller buttons are always getting jammed or stuck

This controller is the absolute worst controller i have ever had because once you get it, it becomes the only control you'll ever want to use. The pnly way i can know something is wrong with this controller is if someone make a better one.

This is one of the most solid feeling controllers I've handled. The quality is on point, it feels good on hand, but the battery life on this exceeded expectations. More than a week and not having to charge it. I love the additional accessories that come with it and the carrying case makes it convenient especially for game pass on the go.

I always like elite controller too. It has its faults if you press down too much on leftstick stick drift after 3 months of hard gaming only. When I say hard gaming no Job I always buy the two-year warranty because I use it every three months. I wish they would make the sticks out of titanium or something.

I can not express how convenient this controller is. How easy it is to use and change the physical attributes on the fly. Programming the remaps within a separate application is not ideal; however one can setup multiple profiles and change the color of the power button to indicate which profile goes with which button layout. It's a bit heavy; but overall, Microsoft killed it with this one! Worth every penny.

I have nothing bad to say about this controller. I realize some people in the past have had issues with their controllers breaking down. I have not been one of these people. I owned the Series 1 and loved it. Not with the Series 2 it has only gotten better. I think it's leap to say that it is drastically better, but it's defiantly better. I think the grips are nicer than the Series 1. The paddles feel tighter, which I like. And having the ability to adjust the thumb sticks is very nice. This is a solid, well built controller. But I will also say that if you hare happy with your original controller, you do not have to spend the extra money on one of these. This controller is a "want", not a "need".

The devices charge speed over USB-C is very fast with a good power source. An edge up in game being able to utilize your extra fingers on the back of the controller. The magnetic quickly swappable joysticks, D-Pad and, Paddles are truly easy enough to do between games loading. A perfect controller for someone who travels between multiple Xbox’s too keep their muscle memory and settings consistent with on-controller profile select.

This is a really great controller! The battery is amazing. I opened it up and started playing with it, and it took 4 days of heavy playing until I had to charge it for the first time. The controls feel great, and I love how the sticks can be changed out. The paddles are amazing, and will greatly increase your success in playing fps games.

Hands down best controller for PC gaming compared to edge it’s just so much more compatible with so many things