Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 11,782 reviews
  • Rated 4 out of 5 stars

    Great but not durable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be sure to get Geek Squad protection!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feeling controller. The functionality on the controller itself and also what you can do in the Xbox accessories app is nice. But if you play a lot, especially games like Fortnite that are demanding on the bumpers, they will fail in about 8 months. I've ran through 3 of these in about 16 months. ALWAYS get Geek Squad protection on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I would recommend and best buy has great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has built in rechargeable battery which uses a usb c to charge which is great. I use my laptops 65w charger for this. Fills it fast. Have switches on back to change trigger pressure required to execute button press for both triggers so you can pull far less to make something like shooting in a fps faster. Also really like option to customize button layout and easily switch between 3 profiles like this. Costly but controller is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for some! B+

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone. It is a great controller even for the money, but it is a different experience and for windows gaming it seems to give me a little trouble with Bluetooth compared to a standard BT Xbox controller. If you like Quality, customization, and ascetics this controller is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for about two years and still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller, it was not that fun to learn to use because it feels different but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite remote is top tier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i tell you this remote is exactly what any gamer wants i mean it. I have plenty of remotes and i also have the playstation pro remote when i say this dominates the playstation pro remote its because it has 4 back paddles interchangeable magnetic thumb sticks if you have any doubt go with the xbox elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Inlaw. Expensive but he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the upgrades that this controller has verses the older series 1 elite controller. The battery life is amazing, and it seems to have great durability. The only issue is that the corners of the rubber grips start to peel slightly after 2-3 months of heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Controller i have ever purchased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a series 2 controller for some time now. So i dinally dexided ro purchase one And it has been one of the best gaming purchases i have made. Being able to adjust trigger pull along with being able to remap to the paddles have definitely been a great thing my game has improved my reaction times are better not having remove my thumb from the joystick and using a the paddle on the bottom has helped out so much. I would definitely recommend this purchase to anyone who games i also purchased the geek squad protection since it just gives me a piece of mind incase something happens ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers makes life so much better when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard a lot of negatives about how these controllers don’t last, but I’ve had it for over a year now and I haven’t had any issues. I love that you can customize the sensitivity and layout through Xbox as well. This is great because I primarily play ranked modes on FPS games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 months Warranty did nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right bumper broke after two months. I had a 2 year BBY warranty. The controller is sold out at the store and online. So I left best buy with a broken controller and no replacement. They would not give me my money back. I called Microsoft for their warranty. They transfered me all around an I never got to the right department. I have to schedule a visit with Microsoft and drive to one of their stores if I want anny assistance. This is my 5th Elite controller that has broken. I switched from Sony to Microsoft because of Halo. I am getting the ps5 this year not the xbox series x or whatever in 2020. I have a photo of 3 of the 5 broken controllers surrounded by working controllers attached.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't already visited a Microsoft Store in person for assistance, we recommend contacting Xbox Support first, which you can do online here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller but lacks longevity

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect but lacks longevity with normal use. Not a super heavy gamer, maybe 2hrs at a time if that. If it wasn't for Geek squad, I probably wouldn't recommend. I've had 4 so far and have gotten 4-6 months before a button, bumper or trigger starts to malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The controller is ammazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really buce control it feels ni e im my hands and im aply to play for days before it due and the chsrger is longer e ough i just needed to plug and play and i can contiue with no interruption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool controller!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very flexible and can be customized to suit your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, I have not had any issues with it and the price was fair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This truly is the Elite of all controllers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not one bad thing I could say about this controller the build quality is incredible the option to change out every single thing on the controller the coolest future ever you can adjust the tension on the phone sticks you have to back paddles on each side that you can control and take off you can set your triggers to Hairpin or all the way push the grip keep your hands from getting clammy its literally the best controller I have ever held. Just put it back in its case to charge no more batteries packs. Its just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive on getting this controller mainly because of the price. But looking at it from a gaming standpoint this controller does make excellent sense compared to the basic controller that comes with the console. Very good and very responsive especially when playing call of Duty so it's something definitely I would recommend if you are a gamer.

    I would recommend this to a friend