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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11783 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,783 reviews
  • Rated 5 out of 5 stars

    Best purchase by Grammy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it! It charges itself, has its own case, stores neatly away and stay safe. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous and perfectly functioning, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Elite 2 Wireless Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Elite 2 Wireless Controller is off the wall good. Looks and feels fast and with the paddle shifters you really get the bang for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Has all the bells and whistles. My only problem is that I need to get used to the extra buttons. But it works exactly as intended and has a ton more functionality than I'll probably ever use. But I'm also middle-aged and set in my ways without a ton of gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok controller but great customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major complaints about controller cept wish the button inputs where a bit better, especially at the price, but it was my best option to get a cross pad instead of the default Xbox dpad. Best Buy did great though by price matching the Amazon price, so 5 stars to them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anazing but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller you cant beat it! I got one around 3 years ago and after about a year and half it got really bad stick drift whis is insanely annoying especially since its $180, you would think it wouldnt break but i guess not. Nonetheles, this is my second controller of it that im buying. Although this time i bought the warranty for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The difference is real

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PC player that likes to use a controller with casual games like Fallout and GTAV. I purchased this because i prefer the Xbox form compared to PS. The weight of the controller is fantastic, the buttons feel great. the whole thing just feels very premium. I went to a buddies house and used his regular Xbox controller for the night and I felt like a pleb in comparison. Night and day difference, 4 stars because the price is just as heavy as the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great conditions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditions. I bought an open box for this item and i don't regret it was in perfect conditions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there especially at a perfect price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series2 cost vs features I like that I can use rechargeable batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried playing claw practiced for a few months but just never could get the hang of it (call me lazy for giving up) I saw this controller and it became the answer to all my problems and even made more other stuff even better. It comes with multiple joy sticks I use most of them for different games I normally only switch the D pad to mess around but I'm sure someone has a use for it. Not a serious gamer but definitely upped my game to a whole new level love it. Only issue is one of the joy sticks loosen and can spin but I tightened it and haven't had a problem since.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the customizable user interface of your new Xbox Elite Wireless Controller Series 2! The ability to influence and map your button functionality is truly next-generation, and we're thrilled you have found it to suit your needs well. Thank you for taking a few minutes from your day to share your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for Hardcore Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller! Obviously, the high price makes it worthwhile only if you are a lifelong gamer but, “ You get what you pay for” This controller has a heavier feel, there are apps to control fine adjustments and everything works that much better. Make sure to purchase the protection plan because even though this is a high quality controller, things break and this will also. One difference between this and the series 1 controller is that this one has a rechargeable battery built in, I don’t know about the battery life so far but this could be a good or bad thing. We shall see. This is a great controller nonetheless

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gino,

      Thank you for your great feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable feel and many customization features, too. In regard to your question about the battery life of its internal rechargeable battery, expect to get up to 40 hours of battery life on a single charge. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Much better than standard controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the controller that should come with the Xbox Series X as standard, it has a high end feel, like the console, which deserves a special controller. It has incredible customization options, has a quality feel in hand, comes with wireless charger and if it lasts as long as my Series 1 controller (which still works perfectly to this day) then you can't go wrong. The PS5 controller may be better than the standard Xbox controller, but this controller trumps them all. Highly recommended despite the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has a nice weight to ot that gives it that high quality feel. Trustworthy. Durable. Fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but not much better than the regular controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these because the last several regular controllers i bought have all had issues with either the a button or the right trigger. I thought for the extra money it had to be better. Well, not really. If your not going to use the extra mappable paddle buttons on the back I don't really think this controller is a worthwhile upgrade.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller very comfortable. Only complaint i have is the rumble motors make a slight noise. Same thing with a series 2 core Controller i got. But after using it a while bout 20 hours ish the noise seemed to go away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Video Game Contoller. Period.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing the Xbox with this controller is like riding in a Cadillac on a sunny day. The device is the steering wheel you need to get your game on. It’s customizable and responsive to touch. The controler truly “puts you in the game” and allows you to be in full contol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So close to being the perfect controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good in some ways, a let down in others. The Bad. The Bluetooth is not usable on my Windows 10 gaming pc. It seems okay and latency isn't an issue from what I can tell, but about every 5 minutes you'll lose control for a good 6-7 seconds. Maybe this could be fixed with a software update, but both my controller and the Bluetooth drivers on my computer are up to date. The wireless USB module took care of this. Just sucks always having one more USB drive being used. My A button stuck down for a brief moment twice. I'm hoping this doesn't get worse. The Good The case with the charger built in is a nice touch. The USB cable that comes with it is awesome. Feels very good in the hand. Has a dense solid feel, very quality build to it. The grips are much improved over the V1 Elite controller, which I've used for the last 3 years, that reduce sweating in the palms greatly. The new triggers are fantastic. The old, large ones are terrible by comparison on the last gen. The tension screws on the joysticks, wow! What a feature. I love that! Tool included and takes seconds to adjust. I now have my right stick on max resistance and I can aim so much better than before. Overall, I like the controller. The biggest concern is the sticky buttons at this point. If it continues I'll be replacing it with another one and if that one fails I'll wait until the 3rd generation. The first generation is still working well enough to get me by.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but horrlble Best Buy Experiance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this controller twice and here is why. I bought the “Open Box” the is supposedly checked by the Geek Squad. The first controller the right shoulder button was dead. I mean i can check this using the Xbox diagnostics.. so clearly no one at the Geek Squad checked this unit. The next open box in “excellent condition “ was missing the charging cable and not in the retail box. The Best Buy refurb is a joke..avoid it and shop Amazon… they actually check their devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The last controller you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high price tag is worth it and the paddles are a game changer. It feels like a premium controller. I use this controller for steam and pc games. it works great and you charge it with the carrying case.

    I would recommend this to a friend