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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 16,726 reviews
  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Best, worst controller's.. Love - Hate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best line of controllers.. The weight, the feel, the functionality.. AMAZING!! I love the elite series on what they should deliver. 2 Star rating is because i have 3 Elite series 1 controllers that all have common issues. (Drift, bumper, peeling grip) I had read a lot of these things were addresses with the Series 2.. Nope.. Still a hot steamy pile of crap.. Purchased in October and this has the worst case of drift I've ever had.. The right bumper is super sensitive, one push and it thinks it's two. The grip hasnt peeled so i guess theres a pro.. Also have the Geek Squad Protection but they have been out of stock now for like 5 months so im stuck using this or one of my normal controllers..

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller, but insurance is necessary.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the gamepad is unbeatable. So unbeatable that I’ve opted to replace 3 different ones now (buying the insurance each time) because the button receivers on these eventually go bad. My first one lasted me around 8 months before the RB receiver went bad and started failing intermittently. Second one lasted me about 8 months before a faulty LB receiver went bad and it had to be replaced. My third one lasted around 6 months before the left stick button’s receiver went bad and had to be replaced. Overall - awesome controller and I refuse to use any other game pad… just make sure you buy the insurance. Hopefully a series 3 will bring receivers that last the long haul a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and has a good weight to it, triggers are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a step up from series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement from the original elite controller. The grip is extended from just the backing to the front, back, and triggers. The multi-stage trigger locks were surprisingly more helpful. The controller also has more software settings and setting “slots”. Two biggest improvements to me are the new paddles which are a bit smaller making it less cumbersome to use all four and of course the integrated rechargeable battery pack takes the cake. Definitely a top shelf controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable grip, updated customization features, and redesigned paddles, too. Thanks for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market for the price. Its worth every penny. I havent had no stick drift like the regular controllers bring you after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller. I love the modifications you can do for use it all the time. It feels amazing. It’s grippy and really good for the price. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! Good response and love the multiple options for the paddles. Has an ergonomic grip and nice texture. The case is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice nice controller should have the caption button like the regular Xbox controllers but over all nice controller to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Elite 2 worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi all, really liking the ergonomic feel of the elite 2. Love the accessory app customization option settings. Solid metal feel with pedals. Love how I can change the trigger sensitivity for FPS. No battery issues for long gaming session. I have the case, when playing set the elite 2 in there and it charges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, especially Deal of Day $99

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the controller on deal of the day special and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect controller, get insurance for it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have owned. The first one was great, lasted 2 years of daily gaming. Then the RB button stopped working, so I got this one. Lasted maybe a month before it started randomly disconnecting from my Xbox, never had this problem. It always seems to be at the worst possible time too, mid fight in a game. Then it takes around 40 seconds to actually light up and reconnect even when pressing the button. I will be making a claim on it to get a replacement. The 4 stars is because other than these weird problems this is the best controller to ever exist. Buttons feel amazing, very responsive even with Bluetooth connection instead of wired. In mortal kombat 1, the D pad on this thing is top of the line and can not be beaten. If you’re a mk1 player you NEED this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome and last pretty long too with battery. However, it’s a good idea to get the warranty on it if you’ll use this frequently when gaming. These are definitely not immune to stick drift or some buttons sticking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I had the old gen, and this lives up to its hype. I love it,

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as it should. Never fails and it feels good in your hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent controller, stick drift will happen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cobtroller i have used, but it will get stick drift eventually. Get insurance for sure, and just keep trading it in whenever the stick drift starts to show. Its an unfortunate necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Definitely recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. I’ve had a couple of these controllers over the years and will keep one as long as I have a Xbox. The controller weighs just a little bit more but it feels great actually feels like it has value. Battery life is very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great controller when you get a working one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels premium! Great build cool case you can charge it in. Everything about my working one is awesome unfortunately the first one I purchased had mechanical sticking A and X buttons. Luckily Best Buy quickly replaced it for me as it was a factory defect! Was worth the investment if you are interested in a premium controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Cool controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It feels much better than a regular option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate suggested I get a warranty with product , saying that these controllers have a known issue for drifting, I have not experienced that with this controller. I am however a casual gamer , but I know when a controller is working properly and this one does!!

    I would recommend this to a friend