Customer Ratings & Reviews

The controller is comfortable compared to its general counterpart. The grip to hold the controller feels out of this world and helps with never having to worry about dropping the controller mid game. The addition to add or remove the control pad is great plus when I feel the need to play a certain game to my desire. Most of the time when I do add the feature of the control pad to have more use for directional adjustments is for when I play all my fighting games, making that much more enjoyable for me. The battery life is outstanding as well as I had not much of a need to constantly charge it time after time. I just wish the buttons were a bit better as they feel as they would break for those who can be quite competitive in video games.

great controller for PC. I mostly use it for Call of Duty.

Great controller, I use it every day and it has a very high qaulity feel to it and the connection is strong and fast!

Great controller great store with great workers❤️❤️

The things you can do with this controller are awesome. Extra button mapping vibration turned off or to your liking. Can even change the color on the Xbox logo at ease Have 4 different button mapped set ups all at the click of a button

My son says this is the best controller he has used so far.

The feel and weight of this controller is terrific. I personally love the rubber grips on the handle and the clickiness of the dpad.

The controller looks and feels great. Can't go wrong with this.

Cheaper price didnt change the quality. It works great. You can use your old paddles etc. I had no problems. Everything was sturdy and tight fitting. D-pad is multi directional so obviously youd need to make sure youre tapping in the right spot or it will make it more difficult for you. I found my gameplay to be considerably smoother too.

I love the xbox eilte controllers. The dumbsticks and the grips feel are really smooth. It works well when connecting to your PC.

Love my controller so much. 10/10 would buy more..

Controller has a great feel and battery last all day.

Great controller. Make sure to get the 2 yr warranty with Best Buy though they’re notorious for wearing out but Best Buy’s policy is great cause you can renew your warranty with the replacements. I bought one when they first released and have probably been through 5 of them now because of how good their replacement policy is

Works great and feels great in my hands. Would recommend for anyone looking for a new controller.

Was a open box and worked perfectly with warranty my son loves it

slightly heavy , but great controller would recommend getting warranty they break very easily

Excellent controller. Good color options. Happy with purchase.

I have a complicated relationship with Microsoft's Elite controllers. On the one hand, I love how solid they feel, all of the replaceable parts and customized settings. They feel like the last controllers you'll ever need to buy, which would hold true if they didn't have so many quality issues. Despite all the problems I've had I do still love this controller, but I'd recommend getting the Geek Squad protection if you're thinking about it, which offers a little more peace of mind than Microsoft's paltry 90-day warranty. The packaging for the Series 2 controller is excellent. The charging base can be used to charge the controller inside the case, but can also be removed and put somewhere else. You get a couple thumb stick options, a thumb stick tension tool, a swap-able D-pad, spots to store the paddles, and a nice braided USB-C to USB-A cable for charging. It all fits very nicely inside the case, though I feel like the upper mesh compartment that stores the cable could be a little bit bigger; when the cable is in the case it feels like it's pushing down on the sticks in a way I worry could cause issues. Overall great package though. The controller itself feels super solid and is really comfortable to hold. It's the primary reason I purchased it in the first place and I don't even really get into the customization options that much. It feels like it's just the right weight. I'm not a huge fan of the paddles and more often than not was pressing them accidentally, but they're easily removed. The stick tension can be adjusted with the included tool, but it's again something I left alone as I don't miss the 360 stick tension like some others do. There are also 3 levels of adjustment for the triggers if you want shorter travel on those. It truly does feel like what it costs when you hold it. The app for customizing everything is intuitive and easy to use on both Xbox and PC, though again my desire was never really for customization and I just wanted a nice controller, so I can't comment too much on it. You can set up 3 unique profiles on the controller (4 if you include the default configuration with no profile set) and pressing the middle button is all you need to do to switch between them. It opens up possibilities even within the same game where you may prefer a different layout/setting for certain activities. Also new to the Series 2 is the addition of a built-in battery and Bluetooth, which are both nice to have. It always struck me as odd with the first one that such an expensive controller would not include a rechargeable battery, so I'm glad they fixed it in Series 2. Now, onto my issues. I owned the original Elite controller and loved it for a while until I started experiencing stick drift. It was outright terrible, but it makes playing games that require extra precision like Celeste pretty much impossible. Unfortunately those issues came into play well after my warranty had expired and I was never quite able to figure out Microsoft's website for getting it repaired. I knew this was a well-known issue, so when they announced the Series 2 I was hopeful that issue would be addressed, but weary of my initial experience I went ahead and bought the Geek Squad protection with the Series 2. It's disappointing that Microsoft doesn't extend the warranty to at least a year for something that requires so much more investment than the standard controllers. Things were fine with my Series 2 for about 5 or 6 months maybe until I started noticing stick drift again on the left stick. It wasn't bad enough that I wanted to use my Geek Squad replacement yet, so I held off on doing anything about it until one of the switches that adjust the triggers broke. Fortunately the process for replacing it through Best Buy was super easy and I received my replacement today. Hopefully this one will work better than the last, but it makes me sad that something that could be so great is still hampered by these issues. I still think this is the best controller you can buy for Xbox and is even one of the best for PC, but it's hard to ignore the issues I've had and I probably wouldn't recommend it to most people. If you don't get any sort of extended warranty plan I would recommend watching yours in those first 90 days to make sure any issues that pop up get fixed before the warranty runs out. Note: I purchased this on its original release date in November and just recently had it replaced.

This was my go to controller for a long time. The back paddles are my favorite out of any of the other premium options that include back buttons. The triggers have 3 settings, great for fps games for faster trigger pulls. And the dpad is nice and responsive. My only complaint about the controller is the thumb sticks. While they do have the amazing option to adjust tension which is useful, they also have the worst recentering springs I’ve seen on any controller. There always seems to be a little extra play in the thumbstick and it never really returns to true center on its on. Overall a good controller and a solid option. If they fix the thumbsticks on the next iteration it would truly be the best option out there

Bought as a spare for my 3 year old Elite controller, just a basic elite controller with no accessories, do not recommend buying if you don't have an elite controller with all the accesories already. I'm taking off a star because it doesn't come with a replacement tall stick which I feel could have been included at the very least since it is a main wear item. It does come with 2 short thumbsticks though.