Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$170.99
Save $29
Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 16,661 reviews
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement controller, no issues yet! Satisfied with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is pretty good but don’t use it like I thought I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality to play on PC and different consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox series controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about this controller is the way it’s feels in your hands and the battery life is extremely long. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid But idk if 100+ is worth it for this control

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great but mine came with some uh faults like the palm end of the controller had a open space leading up to where its at now with a big opening controller still operating like new nevertheless most controllers would stop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night & Day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been gaming with the elite controller since the Series 1 had released. Coming from an avid gamer, switching from a regular controller to an elite, literally heightens your response time and you’ll gain some extra instincts in-game. The variety and creativity of setting customizations with this controller are intuitive and furthermore intriguing. I have 3 presets; COD, Elden Ring, and Cyberpunk! Which each are unique to their own button mapping layouts. (TAKE ADVANTAGE OF THE BACK TAB BUTTONS.) I say if you want to up your gaming experience this is definitely a main tool that will offer that change of play! My only CON would be the peeling that they’ve yet to fix on the side seam of the controllers. With that being said, I highly recommend buying a replacement program through Best Buy. It’s a pocket $aver forsure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps charge for days it's made well I like the interchangeable stick & d-pads

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    xbox elite controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote for paddles only thing is that sometimes it may not last long due to stick drift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but fun addition to my console.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was the heft of the controller. This thing is rock solid. I will say, playing with all four paddles didn’t let me get as good a grip as I wanted, so I only play with the top two (I have large hands and the lower ones got in the way), but I enjoy the advantage of being able to keep my thumb planted on the right stick. There is slight drift in the right stick out of the box and adjusting the stick tension did not fix it. That being said, it is so slight it’s so far only registered when looking at the map in Warzone. It otherwise has not affected my play. The short-throw trigger setting is great for any repeated with the trigger motion (e.g., semi-auto shooting). The paddles let me crouch and jump while aiming in CoD like the PC players, replace my stick presses for added finesse in NHL, and make some fun paddle shifters in Forza. Definitely a fun addition to my One X and happy to know it is forward compatible for the transition to the Series X. If you have the money to burn, it’s a fun addition, but not a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the elite series 2 controller with a long battery life as well as adjustable triggers interchangeable D-Pad you can’t go wrong here this thing is built to last so happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been using this controller for 2 weeks. No complaints, no stick drift noticed *yet* . Ive had 3 other elite controllers that all showed drifting anywhere from 1 week to couple months out. Hoping they solved issues. Does not come with paddles however i had plenty of others from previous ones.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Elite controller 2 not as good as the 1st

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good when playing games. Only gripe is the first elite controller came with a carry case and some extra sticks and d-pad. What you see is what you get. Im not sure what the point of tightening the thumb stick does but it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays video games a lot so the remote gets used and abused. The remote usually last him about 8 months until it starts to have issues. So GET the warranty. For some reason he loves this remote and will only buy this remote. I don’t play video games so I’m not sure how durable remotes are suppose to be, but he’s gone through a few of them. The warranty isn’t cheap but it’s cheaper than having to buy a new remote every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Big upgrade from the standard controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said i would never pay more then 60 bucks for a controller was at best buy and decided to give the elite a try i will never use a standard controller again the elite has improved my gaming in call of duty and lots of other games and the customizing of the controller is outstanding well done Microsoft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller but should come with peddles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons are so useful for call of duty and the rechargeable battery eliminates the need for AA batteries. Pricey but worth it and it doesn’t come with the peddles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent revision

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Why do I need the "Elite"

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good but is it the best? Ill never know. I only trust microsoft products for gaming as other controllers arnt labeled "Xbox" now. Do i think its worth it? Welp. Depends lol. Do you make 360 no scope trick shots and make your controllers beg for softer less manlier hands? If the answer is no then stick to your boring, worthless less cool standard controller. If you want those cool 460 non no scope tacticular cam kill kill killers ya gonna have to shell out the guap (Money) for the Elite. But good luck cus i have more hours in games then your grandma has hours in the kitchen so trust me. The regular controller is just fine! As far as upgrades from last year it has adjustable Thumbsticks (wich is the best upgrade IMO as my 360 no scope sensitivity demands a harder tug) and other cool customizations i could care less about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but PC support issue & no service plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but high quality and good feel. I use it with a PC via Bluetooth, Definitely an upgrade over my 360 controllers. Unfortunately the customization of the paddles on the back isn't working after I switch from USB cable to Bluetooth, so taking off a star for that. It essentially makes the paddles useless for me. So minus one star for that. Also I'd hear there was a drift issue with these so I asked if I could buy a service plan, but the clerk told me I had to pay for a Best Buy membership to buy a plan. So no plan, hopefully I can use the warranty if there is an issue. Odd when people won't take your money. I won't deduct a star for that since it doesn't reflect on the product, more of an issue with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a recent generation xbox controller, so it can easily connect to your windows pc without the need of a dongle. The back buttons... on the back... are a life-changer. I would personally have a hard time going back to a controller without back buttons. You can customize the back buttons -and I think the general buttons too- however you want. You can have up to 4 back buttons in total and they are all removable. So if you are unsure about using them all at once, you can simply ease into it. The price is expensive, so make sure to properly think if you want such a product, but it is cheaper than getting the xbox core controller and the separate accessories. Great to play on your xbox or if you like to use controllers for your pc, it is easy to do so.

    I would recommend this to a friend