Customer Ratings & Reviews

Great controller, would recommend. I will probably buy another one.

Mad at myself for not getting a new controller sooner. Stick drift is gone! (still suck at the game but it's user not the hardware)

Love this controller really helps me elevate my gaming experience to the next level

Loved it so much that I bought a second one for my older Xbox and a third for my brother. My first gen Elite controller started having issues with the river grips and this one seems to be holding up much better.

Fresh out of the box, it's an absolute beast, but tends to show its age after a year. If you're purchasing this, do yourself a favor a get the 2yr warranty as it's notorious for stick drift after continuous use.

The controller feels better then the average controller right when you pick it up. Buttons, sticks & triggers are smooth. Also has the adjustable trigger on the back which is convenient, I highly recommend especially if you just want a comfortable controller!

Been playing on the original Xbox and still have it along with 360 and XBox 1X. This is by far the best Xbox controller I have ever owned and experienced. The feel and controllers are definitely elite compared to all the other Xbox controllers. It was recently in stock and on sale which was a bonus.

Probably the best controller on the market right now, as a PC user. Just switched from a PS4 controller so I'm still adjusting but no other controller has as many options as this does. A best buy agent helped me with this purchase and I greatly appreciated it. Always buying from best buy whenever I can.

This is my second series 2 elite. So i advise being careful, because the joystick can be prone to drifting. Other than that it feels wonderful in the hands. It gives an extra level of precision and feedback. That once you've gotten used to it there is no going back.

Great controller with a very premium feel to it. I’ve had it for awhile now and still works like new with no wear or tear. Best controller on the market

I have been putting off getting this controller because of the price but its literally a game changer i have tweaked it just right to what feels perfect to me will never use a regular controller again

I love this controller. I've bought it a couple of times over. I only wish it didn't have plastic analog insides.

GET A GEEK SQUAD WARRANTY! Awesome controller, but definitely has numerous quality control issues. I'm on my 5th Elite Series 2 controller. About to buy a new one, with a warranty right now so i have a backup Series 2 when mine gets back from Microsoft.

Feels like its made with good materials. Has good weight to it!

Awesome controller. Back paddles take some getting used to but after a bit become super comfortable. The remapping ability is super useful and easy to use in Xbox. The hair-trigger adjustments work flawlessly with both triggers. The thumb sticks swap out really easy and overall it’s a great value for the money. Plus the added case is a nice bonus!

Functions work perfect and very adaptable. Love the color.

I have been using this controller for the better part of a year now and it has been nothing but perfect. I love the fact that so many of the parts are modular and can be swapped out or removed. The controller is very well balanced and feels very comfortable during long play sessions. The charging dock and case are excellent as well. It's expensive but definitely worth the price.

This controller has so many options, handles perfectly, adapts to your gamers needs and has it all, including a carry case for travel. Price is right and my son loves it!

I got this controller for my husband. He loves xbox and he loves this controller. Its easy to use. It comes with additional button depending on the types of moves you want to do. It comes with a nice carrying case that you can charge your contoller while its inside.

I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.