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Customer reviews

Rating 4.4 out of 5 stars with 16689 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 16,689 reviews
  • Rated 5 out of 5 stars

    Very durable and quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People tend to complain about stick drift. Had mine for over a year now and no issue. You can tweak the tightness and settings to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. GOOD QUALITY and fits in my hand well. Glad I bought this

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice Premium Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade from an xbox one controller. A nice premium feel and easy to pair. Also huge bonus that you can adjust the analog sticks in case you have stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good improvements over the first version

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is they improved an already great controller. Battery life is way better than the first version and I like the improved grips your palms rest on. And for those upset that you can't change the batteries, I feel its now a mute point. They have a very long a generous USB-C charging cable and the controller has no issues being used while charging (unlike some that can tend to drop the signal when this occurs). The only odd thing both a friend and I have noticed (we purchased at the same time) is that the Xbox button can be a bit off when pressing to turn on/off and other functions. It seems the click point is not as centered as the pervious version and is s bit more toward the right bottom of the circle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good and has great battery life and ver customizable for someones specific needs

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Controller is good, but quality could be better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and feel of the controller. The extra paddles on the bottom are very helpful on games that allow for button customization. My biggest disappointment with the controller is that some buttons become sticky over time where they fail to register in-game. Also, thumbstick drifting becomes an issue over time. I have had to replace this controller already for this issue. Paying $180 for a controller that fails only after a few months of use is VERY disappointing.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're still having a problem with it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being an open box buy, this controller works fantastic! Paddles on the back are fantastic for the extra control slots I use for multiple games. Snag one if you can!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greater Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Controller enhanced my Halo game playing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels much nicer than the stock controller. Better grip and the paddles are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Very comfy and smooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is supreme and it counts as a better feel for the games you are trying to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really levels up your FPS experience. Takes a while to get used to the paddles but it’s a game changer if you’re trying to keep your thumbs on the sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has weight to it. Very solid controller, had to return once because of button sticky issue. But no problem besides that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For elite players

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Xbox controller. I've bought two of this, best quality for the best playing experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You have to test it to understand.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many remote controls but this one feels different. It is stronger, heavier in a good way. The feeling that I get with this one in my hands is like i can play anything and i have more control of the game in many ways. Fast reaction and the bottoms dont break even when I play fighting games which require a lot of pressing and controlig every bottom. I would recomend it to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    My go to controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my go to controller. The quality isn't always the best, i definitely recommend the warranty. I'm on my third one. The first one began to get a non responsive right trigger, the second one was doing the same and stick drift. I'd swap the joysticks out for Gulli's. Regardless of the problems, the controller fits in my, larger than average, hands far better than any other I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, feels way better than the ones that come with even the Xbox Series S. Time will tell if its a quality controller but for right now, I'd say it is.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Better than v1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller has a premium feel to it. Nice weight and the adjust ability is great to have. The only gripe I have is the paddles.. the scuff ones on the v1 were a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who had the version one and he truly enjoys this one better. Says it feels better and smoother along and enjoys it being charged 4 days at least with no battery. And he games a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Score!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sell after my other controller broke. I dont have any complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my husband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this controller, i bought him it for christmas. 10/10

    I would recommend this to a friend