Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 16,718 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hands. Feels good to use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to raise or lower the triggers and the ability to change the color of the xbox symbol

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift after 3 months of casual use

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller but got stick drift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contorller is nice snd all but over the time i had it has already aquired stick drift on its first month. Got it within the two first weeks but didnt get warrenty do thats my L

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, adjustable, feels good and comfy and the best controller I can possibly have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller excellent quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, it actually did improve my game! And as a testament to how good the grip is, I accidentally left the controller on the roof of my car. Not knowing I did I drove of went to two different places (gas station and friend’s house), to my surprise it was still there! I couldn’t help but laugh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite core is a definite option.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off the rip you can tell it is a lighter and smaller controller that the Elite. However this version is a quality controller. I play various FPS games along with some fighting games and well you can imagine these controllers take a beating. I had some concerns about shortcomings with this version of the elite. Outside of the missing paddles, (Thankyou Scuf) for the accessories it has been all up hill. The down side is you can not modulate the sticks like Eswap but that controller for console has its own issues. Anyway I would definitely recommend it and would venture back in to it should I need or better put when I need another one. Thank you BestBuy and to your customer service team. It is awesome being able to be in store and get real time responses to your questions from knowledgeable and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved this gift. I may never see him again, but it’s a small price to pay for peace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for multiple presets plus stick drift

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller isn’t bad and I enjoy the ability to create multiple controller presets for different games but after a few months of use it acquired stick drift in both joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Has problems

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 different controllers and all of them had a problem where the A button wouldn’t work if you pressed it a certain way. My brother had one where the A button would get stuck in the down position. The updated paddles are better than the old version. I think it’s the best gaming controller out there when it’s working properly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller. If you're still experiencing this problem, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox elite

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i ever bought. Other than the stick drift after a while while playing mw3 its a pretty good controller. Definitely worth the buy if you want extra buttons switchable thumb sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product and the battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I finally got my hands on the series x I bought a second controller so my son and I could play. The x box controllers are great! This controller is a total game changer. If you play FPS games having those paddles on the back will automatically up your game. This thing feels rock solid! I love that you can set the trigger distance, that was a big plus! Bottom line I would have went straight to this controller! It rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox controller!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels amazing to use especially with the grip being all around the controller. I love the paddles and extra thumb sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it so much more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for maybe a month and so far im glad my friend talked me into getting this instead of a regular controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium controller that fits in your hands. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox elite controler

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how customizable it is great haptics no stick drift great product l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten many different types of controller brands. Gotta say that this was on my #1 spot on my list immediately. Just needs a little more customization when it comes to button binding.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and tons of different configurations. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. The Elite controller rocks. Recommended

    I would recommend this to a friend