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Customer reviews

Rating 4.4 out of 5 stars with 16720 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 16,720 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Series 2 controller loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was a great investment battery lasts practically for a few days on a full charge no drifting issues and if there was the special tool allowes tightening to cancel it out I highly recommend to all who needs a worthwhile controller “WONT DISAPPOINT”

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade from the ones I had like the way they feel in the hand I like everything about them they are definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    A little expensive but worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a charge for a real long time. It’s also well made and has many options and settings you can fine tune.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller bordering on great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller insane battery life super comfortable great for competitive controller players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Elite controller version 1... I love the textured grip where your palms rest, as well as the additional accessories you get vs the Series 1. For example. there's now a 360 style pop on joystick that's noticeably bigger/rounder than Xbox One's and I LOVE IT! I've missed the bigger/larger sticks so getting this back is welcomed. I just wish they'd make the 360 larger sticks with the textured grip on the rim of it like the Xbox One's sticks so I could have the best of both world's lol. No complaints though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback and love for your new Xbox Elite Wireless Controller Series 2. We're glad that its redesigned grip and new customization features have made it a great upgrade to the original. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this elite controller. When I saw it, i knew i just had to get it. The color scheme is so dope and so much better than the black one. This controller come with so the extra paddles and stuff but you can go on Amazon and buy the whole set with the case, charging base and and the paddles/thumb sticks. If you want a different feel and look, i would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    The Best Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy better than the 1st generation, built in rechargeable battery, Bluetooth, heavier with better materials.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Xbox Elite v2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when I got my third pair the 2 before that had stick drift and a button would get stuck

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No big deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no fault of best buy, xbox has this overpriced even for what it can do. The functions are unnecessary.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly other than the stick drift that happens to all controllers eventually this is the best xbox controller. I would recommend you get the warranty with any new controller. I would have given it five stars but that stick drift is a nuisance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Buy but check the buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with buttons sticking and not registering, otherwise best controller ever made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controllers are awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controllers are the best way to go if you want to really get your game on lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Some Stick Drift out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid controller, but I wouldn't say elite. There is a little bit of drift on the right thumbs tick. This can be reduced through the Xbox Accessory App. but from what reviews I have read, this is a fairly normal issue with these controllers. I would say it is worth the Black Friday $100 price point but would recommend going a different way at higher retails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. It’s worth buying I. If I had to start over I would buy this remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have ever used. It fits in my hand perfectly. Conferable after a long play session and the programmable keys are a must now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Little bit pricey but great finish.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and works well. The customizations are very.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    SixSixGamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur a Gamer u will love this controller I certainly do. I have to say the two best things are being able u switch the joy sticks to a bigger size with sting magnetic seal so u don't have to worry about it just popping off, Makes a big difference when playing games like Call of duty or fortnite. The other thing is the built-in battery with type c charger. No more changing batteries or having to buy a battery pack, plus it lasts much longer than any thing out there.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Xbox elite controller would get stick drift in under a month. This Elite series 2 controller lasted for 1 year and a couple months before getting stick drift! I highly recommend purchasing geek squad protection so when stick drift happens you can get a replacement. These controllers are usually not kept in stock in stores so you will have to place an order and wait for it to arrive. The price tag is high but I feel it’s worth it for this series of the elite controller.

    I would recommend this to a friend