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Customer reviews

Rating 4.4 out of 5 stars with 16721 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 16,721 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but little expensive considering it doesn't come with the extra buttons it's specificity designed for. You have to buy the case that comes with the extra sticks and buttons. Some metal parts instead of plastic. Works well and feels solid.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Terrible drift right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, feels amazing in your hands. The paddles work wonders in first person shooters. Stick drift is terrible!!!!!! Right out of the box you expect a brand new 180$ controller to be perfect. Noppp!!! Not here always has drift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Highly Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. This is my second one, it would receive 5 stars, but with frequent use over a couple years the wear and tear is extreme, needing to replace it. So great product, just be prepared to replace it if you are a heavy gamer. Highly recommend regardless.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Perfect until flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using these controllers but the longevity of the sticks before stick drift kicks in is killing me. On my second controller, the first one both sticks had serious stick drift that I could not handle and my Right Bumper became useless and stopped working. My second one now after six months my right thumb stick is now having stick drift making it impossible to use. Its perfect until issues arise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zavala,

      We're glad that you love using your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Better than the first one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than the first elite controller. Better quality and more customizable settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but this is my 4th one that has had stick drift. Very sturdy and everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but quality is worth price grips always start to come off after. 3rd controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely recommend this controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this controller! It was a birthday present, and worth every penny. Hearing him get excited over all the stuff it enabled him to do was awesome!!!! You can feel the quality by holding it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great controller just wears out quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One on the best feeling controllers I have ever owned. The weight is perfect and the additional buttons on the back are awesome! I've had this controller for about 6 months and the A button isn't registering ever hit. I would definitely get the geek squad warranty with this product if you use it often. I walked in told them the button wasn't working and they gave me a new one. Great controller just wears out quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hunter,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device, works perfect I love Best Buy and can’t wait to get my next product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for about two years and still works great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to expand what you can do in games I say go for it. I bought just for Apex & it gets the job done plus more. Back triggers help keep me in game without extra finger movment. No stick drift. Fist perfectly in my hand. It's just a step up from the normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the full kit so this was perfect. Everything I needed at a cheaper price. Works great with my xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 separates itself with the extra paddles on the back. The layout and feel of these extra paddles are much better than other controllers. The programmable profiles are a nice feature as well. If you are a heavy gamer I would opt for the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how heavy it feels, the grips are nice but quickly start losing their friction abilities after a few uses. The only other problem in have is the size of tge controller. It might just be me but it just needs to be bigger i feel like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the best controller ever in my opinion, just don’t drop it those joysticks break easily but those back pedals and everything else feels fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and its speed and interaction is exceptional. Although expensive it is well worth the money so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller, works with my PC well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, works with my PC well. The controls are solid and the synchronicity to my PC games across multiple Apps is great. Only negative is the longevity seems 1-2yrs max before need to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable, love the diferent setting options as well and it look great

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Inlaw. Expensive but he loves it.

    I would recommend this to a friend