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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 16,726 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Most Comfortable Controller You’ll Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable and customizable controller I have ever used. I bought this on sale for $130, and don’t feel that I overspent for what it is. I probably would not purchase at full price, as there are better options in that price point. I’m using on a PC, and it takes a bit of customization to get it right. But there is absolutely no lag when paired via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for PC. I mostly use it for Call of Duty.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller but always get a warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with good external build quality and feel. Always get the warranty as this controller is known to have issues with stick drift or buttons getting stuck. Great while it works!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Can’t complain. Very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas for my husband and he absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller steep price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this controller. There are negative reviews for it though with buttons sticking and bumpers breaking but tbh I just think some people don't treat their belongings very well. Ive had no issues and love how easy it is to use. The back paddles do take some getting use to but once you do its very hard to go back to anything else. The battery is rechargeable through USB c and its good for about 40 hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you love your Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly, wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love the Xbox controller it fits so well in your hand

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    I mean its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a okay mid price Controller this is my Fourth controller from xbox Hopefully it doesn't have the same problems as last time. Stick drift and button sticking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite xbox controller ever. Will never by anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hands down a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Elite Series 2 controller so I didn’t need the extra accessories for this controller. The white on black color scheme looks so dope. The cheaper price is also a plus if you don’t mind not having the paddles and thin sticks! Great controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a basic elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a spare for my 3 year old Elite controller, just a basic elite controller with no accessories, do not recommend buying if you don't have an elite controller with all the accesories already. I'm taking off a star because it doesn't come with a replacement tall stick which I feel could have been included at the very least since it is a main wear item. It does come with 2 short thumbsticks though.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite 2 controller a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller whether you are a casual gamer or a serious gamer this is the controller to purchase. Perfect weight interchangeable sticks and pads wire triggers with hi end metals! Includes charging port and a hi quality feel also no lag! Comparable with PC and Xbox one and Series X or S. Buy it you will not regret the purchase, it from Best Buy get points and buy the insurance plan for peace of mind.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options and quality feel. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller! Extremely customizable and feels absolutely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good features as back pads, configurations for the triggers and analog sticks! All for the best price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Xbox elite core 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this so comfortable to use. The color is amazing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks and feels great. Can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 controller is one of, if not, my favorite controllers ok the market. Its very comfortable to hold in your hands, and offers tons of customizability for many different games and play styles. This is a must for any xbox user.

    I would recommend this to a friend