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Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 16,726 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Lipstick on a pig

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great, looks great. Easily the worst controller I've ever used. If it was $20 I would be irritated, but $200? Buttons don't work, stick drift, and rubber grips WILL peel off over time. It really is shocking they are still selling this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pro controller is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the look to the field this is the whole package. It’s got the right weight the right balance and being able to adjust the tension on the triggers and the thums is awesome. I like that they came out with the white one however I would be great if there were more colors and patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job..........................................

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than Generation One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the first generation Controller. The improvements to the trigger locks are fantastic. The control sticks seem more responsive and have adjustable tensioners. I haven’t figured out the shift function in the app yet, but from a cursory inspection it appears there is a greater degree of customization options with the buttons. The docking station is the greatest improve,ent, no more breaking the USB input.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're a fan of the improvements to the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and enhanced customization features, too. If you have any questions about how to use the Xbox Accessories app to customize your controller, Xbox Support may be able to help here: https://beta.support.xbox.com/help/hardware-network/controller/use-accessories-app-configure-elite-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality feel!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller! Could be a user issue, but much heavier than PS5. Wears on my knuckles, BUT it’s pure quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dual shock remote player and surprisingly this remote is high quality and feels very good in the hands. Don’t think I will be going back to dual shock after playing with this remote. Buttons feel great and feels amazing in the hands.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Finally cheaper option without the case and extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Elite series of controllers since gen 1, it is nice to finally have a cheaper purchasing option than the $180 original gen 2 with the case and charging base.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Huge upgrade from standard Xbox controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller overall, got it for my series x. Love the hair trigger and customization features. Expensive but truly feels like a premium controller. Only downsides are that Microsoft will likely introduce a series 3 soon that incorporates haptic feedback, adaptive triggers, and the share button that is currently on series x controllers in order to compete with the incredible dual sense.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Elite 2 Wireless Controller. Thank you for sharing your experience with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a nice high quality controller. The only thing I dont like is the Dpad. Not ideal at all for fighting games. But very customizable and great for casual games otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for fps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than standard controller. Couldn't live without my paddles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has improved your experience playing first-person shooters. We're glad that you're a fan of its back paddles, too. Thank you for sharing your experience and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Xbox Series 2 Elite Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good controller, but overall if you don’t buy the back pedals the Rb and Lb buttons tend to break more easily even with minimal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Feels good in your hands when your playing. good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, haven't seen kid in days!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager goes through lots of controllers, we get the insurance so its not really an issue. Summer break just started, so far this controller holds up for some massive brutal game sessions as i can hear him throughout the house but haven't seen him in days!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ultimate controller for fps

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything is customizable! The thumbsticks can be changed out. The tension of the sticks can be adjusted. The D-pad can be swapped. The four paddles on the rear make custom button mapping amazing for Call of Duty and other gaming applications. The battery life is up to snuff as well. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colorway looks better in person, but the feel of the controller is great! Main thing is you have to order the accessories separately. But if you just want a good feeling controller without the extra bells and whistles, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Controller is great but prone to breaking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly the best controller out on the market however this is the 2nd controller i bought and i decided to get the protection plan on this one and once it broke best buy was not able to send me a new one... i jusy wastee my money on a payment plan i wasnt able to use?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great feel and high quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much higher quality with customization. Feels better than stock controller by far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled that you are loving the Xbox Elite Series 2 Controller and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved My Last Elite Series & It Lasted Me Bout 3yrs B4 I Had To Replace It… I Love The Color On This One Only Downside Is I Have To Buy Accessories But Overall I Love The Performance & Feel To This Controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughts on Xbox Eilte Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox eilte controllers. The dumbsticks and the grips feel are really smooth. It works well when connecting to your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still worth the hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Elite 2 we have purchased. Let me clarify, this is the second one in addition to one already in the household. After purchasing a series X several months ago, my wife got addicted to Fall Guys and a couple other games. One night after I was done playing, I forgot to move mine back to the computer and she started using it, then flat asked me why I bought the good one for myself and left her with the stock Xbox controller. Mind you that I already had one for over a year for PC use. So, after my positive time with one, I decided to get her one too. This controller is amazing and by far the most customizable "pro" controller software wise you can get. While some complain about button issues, I have never encountered this on any that weren't from a resin issue (I mod controllers on the side and this is the most common reason for issues. The resin mold sometimes has excess on it and leaves dust from usage, preventing a click from the A button, and LB/RB. A simple cleaning restores full functionality 99% of the time). Can't wait for the new one from MS coming soon.

    I would recommend this to a friend