Customer Ratings & Reviews

Always a great deal with the open box items. Have used this same buy for my last two controllers, easily a year minimum of heavy use, sometimes 2 years

I’d give it a 5 if I hadn’t had to replace it 3 times. These controllers are prone to random buttons failing. Get geek squad warranty. When it’s working it’s a… game changer (I’ll see myself out).

This is still working really well. It’s worth the price.

Does the job, haven’t had any complaints. Good item

Best controller out there bought this for call of duty games absolutely love it and would recommend if your a gamer this is my 3rd controller I bought for myself and my boys worth it

Best buy has always taken good care of my and my family

I love the feel of this controller, but unfortunately the A button sticks pretty bad. I looked up to see if this was a common issue and it seems to be that way. If they could fix this issue, it woukd he the best controller on tbe market.

Works great ans arrived as scheduled. The delivery uodates were accurate as well

Love my Elite 2. I've tried other pro level controllers but went back to the Elite 2. Love its weight and how customizable it is. Be sure to get the warranty though, they're not fragile but their lifespan is notoriously bad. Ive gone through 2 but thanks to the warranty replacing them was a breeze.

Awesome controller. Its a must own accessory for thr xbox series x

I have hear all the negativity concerning this controller which made me very hesitant to purchase. I've had it now for just over a month and all I can say is so far so good. It feels great in the hands and the buttons/paddles are super sensitive which I love. I cant speak for all who purchased this controller but I've had zero problems. Because of all the bad reviews I did purchase the warranty to go with it so I have that extra security. All in all I would highly recommend.

I feel like these should be cheaper, but straight up - once you've played with an Elite controller, you can't go back to a regular one. Fair warning - I'm on my 3rd one, you get right about 2 years out of it with moderate use.

This is an excellent controller. I like how customizable the controller is along with I like that you can change the color of the button. I also appreciate that it’s wireless and the overall feel of the controller. Overall, excellent purchase and addition to my Series X.

Good controller just mad first one I got had stick drift and trigger problem

Bought this as a bday gift to myself. Bestbuy costumer service was amazing. Would not go back to regular controllers.

Purchased an open box controller and very happy with it. Only gripe i have is the charging case doesnt work as well as i would like but its not an issue i would remove a star over. Charges great through the controller and all the different sticks and d pad are easy to swap out and use.

I’ve had 2 scuff controllers and I feel like the Xbox series controller is a better pick hands down, you get the same customizable controls if not better. Also it’s for a better price

Very well made. Lots of options for customization. There is an included case as well, which is very well designed. There's a charging station that can either sit in the case or on its own, and works either way, which I thought was a nice touch. I got it as a gift, and it was easy for them to set up and use. I'm not sure it's worth the MSRP price (I got it on sale), but it's definitely very well designed.

I love the Elite controllers. This is my 3rd in a matter of years and Microsoft kinda needs to look into some of the ongoing issues, but this is one of the best controllers out there.

Absolutely love this controller and all the inter changeable options for the pad and sticks!