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Customer Ratings & Reviews

Your price for this item is $170.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11798 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 11,798 reviews
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for mapping tasks on the paddles. Makes gaming extremely easier. FPS games is the best with this controller. If set up right you never have to move your thumbs off the analog sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for his Xbox. He loves it. seems durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller & i love the warranty that best buy offers for it. I only give 4 stars because of little things ive noticed. They do eventually get stick drift but again warranty, & then theres the issue ive had with 3 in a row of the rubber grip starts to peel up after a little while. Another personal gripe is i have big hands & it wouod be nice if the spacing for the paddles was better. It is very difficult to use all 4 with larger hands. Atleast in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elite 1st party controller!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a 3rd party controller to this it’s an absolute game changer. It’s slightly heavier than a standard 1st party Xbox controller but well worth it for what you get inside. The custom light mod on the Xbox accessories app is so cool to use I rock a red color and it really makes it pop with the black controller. Plus the sensitivity on the triggers is such a cool advantage in FPS games. I highly recommend this controller to any serious gamer especially if your on PC and to pair it I use an 8Bitdo adapter which is also available through Best Buy which is a much better connection than standard Bluetooth through your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jmatty3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a solid quality feel about it. great response time. will continue to purchase, if need be, in the future. great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers! Only downside is stick drift after a year or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably, the best controller i've ever had very responsive, easy to use.And love the rubber grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muti-tasking Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to upgrade your Xbox controller; I highly recommend this controller. I love multi-tasking and this makes it happen. The buttons are so smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always nice to stick with the original.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller. Comfortable, light weight. If you’re looking for a controller that works with your Xbox, and your computer. You can’t go wrong with the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. Unbelievable quality and I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An engineering masterpiece for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted an Elite controller for quite some time and when Microsoft announced this one, I was even further tempted. I decided to wait for a bit to see how well it reviewed before I decided to buy it if I was going to at all. I could write a very long and in depth review of this controller but I'll try to keep it brief. The very first time you grab this controller you know without a doubt that it's an extremely well-built device. Some players might not prefer this controller due to its weight because it's pretty heavy compared to most. I don't mind this personally, I prefer the weight. The variety of options on offer are great. There are several bits and pieces included allowing a player to situated the controller as desired and quickly make the swaps when changing games. The triggers have three positions and have haptic feedback. This is great when playing something like Forza because you can feel the resistance from the car when accelerating or braking. The back paddles can be remapped to any of the buttons on the controller and quickly swapped out or removed entirely. At any rate, most of these features are in the description but are some of my favorite aspects. I love the included case and charging dock, even more so since you can charge it while it's in the case. USB-C is greatly appreciated and should be the gold standard to which all devices are engineered now. The charging cable is long and very well made. The entire package is simply amazing. I purchased this to use with my gaming PC (do not currently own XBox One) and it's been a greatly welcomed addition. This leads me to the only potential sticking point for some. In order to remap the buttons, you need the XBox Accessories app for Windows 10. The app nice because it allows you to program up to three profiles for different button mappings that can be switched on the fly via the button in the center of the controller. However, as of the time I'm writing this, it doesn't allow for programming button combinations or macros. I've read that this will be later added to the app via a software update. Additionally, you can connect the controller via Bluetooth but unless you use the cable or the Xbox Wireless adapter, the app cannot detect the controller and you can't use the built-in headphone jack. This is pretty minor point since many will use the cable, may not use the headphone jack, or (like me) will purchase the wireless adapter. Buying the wireless adapter was an easy decision for me since it also allows for multiple controllers to be connected to the same PC, in addition to detecting the controller in the app and use of the headphone jack. So, yea, it's expensive, but uncompromisingly so. If the price point works for your budget and you're on the fence, rest assured you're going to get your money's worth should you decide to buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your in-depth experience with your Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be an engineering masterpiece and that you're enjoying its many customization features. While it does support Bluetooth, investing in a Xbox wireless adapter is an excellent suggestion to take advantage of all its features on Windows 10 PC. We hope you continue to have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on a great product the membership pays for it's self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, interfaces perfectly with Xbox controller lab allowing you to save mutiple button profiles and color choises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Investment, but worth every penny and frustration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller and entirely customizable for personal use or even special use cases in games you want different control styles. It is built like a brick s-house. The problems arise when connected to PC to game as advertised. The connection drop outs using bluetooth are infuriating. And yet, even with the cost, I refuse to use anything else. I even bought a second one for the game room in the basement. They are just that good. Certain games will have connection drops, such as Halo Infinite Campaign, AC Vallhalla, and Cyber Punk 2077. Some of those titles have somehow fixed the issue (or it has stopped happening to me at least) but some games persist in dropping connection. And its not a battery thing, or a pc problem. Its the actual controller signal. Heres the thing though, its worth the few headaches. I cant imagine not using these to game. They also have a great feature to allow more than one connection. You can connect it to your PC and if you want to quickly swap to an already connected xbox series x then you douple tap the tiny connection button and it should swap control to the new device as long as you have previously setup that connection. Well.made, accurate response, smooth triggers that can customize travel distance, extra paddles can be installed on the back, shoulder buttons are the best you have ever used, and the sticks have zero dead zone issues. Its an expensive beast, but it is worth it. You wont ever pickup the base contoller again once using the elite 2. Plus, it charges using usb c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it’s a great controller and great for gaming. Having options to customize it the way you want is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gold Standard

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remains the gold standard for first party controllers. It's pricy, there's no denying that, and while it is very good, it isn't going to turn you into a "MLG pro" gamer if you aren't one already. It is a refinement of the already very good Elite series 1 controller, and it fixes a lot of the niggles that came with that controller. I owned the original Elite controller, and while I didn't experience any of the mechanical failures that plagued the original model, many of the people I know who owned one did, and my rubber grips did eventually give up the ghost despite my taking very good care of the controller. Other improvements include the addition of a built-in chargeable battery and a charging mat inside the included case, the inclusion of Bluetooth for mobile and PC gaming (though you'll get best results pairing it with an Xbox wireless receiver for PC), a pleasing texture on the grips that wrap around more of the controller, and an additional customizable profile for swapping between controller configurations on the fly. It's not quite perfect yet, though. I'd have preferred the inclusion of a Play and Charge kit instead of the non-user-removable rechargable battery we got. The joysticks, while delightfully grippy, tend to also grip onto dirt and dust no matter how hard you try to keep it clean, so in short order, the sticks will look a bit grimy. Nothing I've found so far has managed to get them clean again. It lacks the new feature of the Series S/X controllers that allows it to swap between console and Bluetooth, so if you want to switch between using it for the Xbox and connecting it to your mobile phone, you'll have to manually re-pair it with your console. Physically, it feels a little smaller and noticeably lighter than the original, which, at least for me, was a lot of the appeal of the first model. These are all minor quibbles, and they don't detract from the overall package, but if you're spending 2/3 the price of a new console, it'd be nice to have to negatives whatsoever. On the whole, then, it's still the best controller I've ever owned. Can you live without it? Absolutely. But once you've used one, and gotten used to the features and the little extras, it is very hard to go back to the standard Xbox controller. I do not regret buying one for even a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Such a great feel in the hands and super high quality. Everything you want in a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.

    I would recommend this to a friend