Customer Ratings & Reviews

This controller is a huge step up from the regular controller provided with the Xbox! The bells and whistles are totally worth it and the case is that final magic touch. I’m a streamer and sometimes travel to game and having a cased controller is like having your cake and eating it too! Well worth the money!!

I have a complicated relationship with Microsoft's Elite controllers. On the one hand, I love how solid they feel, all of the replaceable parts and customized settings. They feel like the last controllers you'll ever need to buy, which would hold true if they didn't have so many quality issues. Despite all the problems I've had I do still love this controller, but I'd recommend getting the Geek Squad protection if you're thinking about it, which offers a little more peace of mind than Microsoft's paltry 90-day warranty. The packaging for the Series 2 controller is excellent. The charging base can be used to charge the controller inside the case, but can also be removed and put somewhere else. You get a couple thumb stick options, a thumb stick tension tool, a swap-able D-pad, spots to store the paddles, and a nice braided USB-C to USB-A cable for charging. It all fits very nicely inside the case, though I feel like the upper mesh compartment that stores the cable could be a little bit bigger; when the cable is in the case it feels like it's pushing down on the sticks in a way I worry could cause issues. Overall great package though. The controller itself feels super solid and is really comfortable to hold. It's the primary reason I purchased it in the first place and I don't even really get into the customization options that much. It feels like it's just the right weight. I'm not a huge fan of the paddles and more often than not was pressing them accidentally, but they're easily removed. The stick tension can be adjusted with the included tool, but it's again something I left alone as I don't miss the 360 stick tension like some others do. There are also 3 levels of adjustment for the triggers if you want shorter travel on those. It truly does feel like what it costs when you hold it. The app for customizing everything is intuitive and easy to use on both Xbox and PC, though again my desire was never really for customization and I just wanted a nice controller, so I can't comment too much on it. You can set up 3 unique profiles on the controller (4 if you include the default configuration with no profile set) and pressing the middle button is all you need to do to switch between them. It opens up possibilities even within the same game where you may prefer a different layout/setting for certain activities. Also new to the Series 2 is the addition of a built-in battery and Bluetooth, which are both nice to have. It always struck me as odd with the first one that such an expensive controller would not include a rechargeable battery, so I'm glad they fixed it in Series 2. Now, onto my issues. I owned the original Elite controller and loved it for a while until I started experiencing stick drift. It was outright terrible, but it makes playing games that require extra precision like Celeste pretty much impossible. Unfortunately those issues came into play well after my warranty had expired and I was never quite able to figure out Microsoft's website for getting it repaired. I knew this was a well-known issue, so when they announced the Series 2 I was hopeful that issue would be addressed, but weary of my initial experience I went ahead and bought the Geek Squad protection with the Series 2. It's disappointing that Microsoft doesn't extend the warranty to at least a year for something that requires so much more investment than the standard controllers. Things were fine with my Series 2 for about 5 or 6 months maybe until I started noticing stick drift again on the left stick. It wasn't bad enough that I wanted to use my Geek Squad replacement yet, so I held off on doing anything about it until one of the switches that adjust the triggers broke. Fortunately the process for replacing it through Best Buy was super easy and I received my replacement today. Hopefully this one will work better than the last, but it makes me sad that something that could be so great is still hampered by these issues. I still think this is the best controller you can buy for Xbox and is even one of the best for PC, but it's hard to ignore the issues I've had and I probably wouldn't recommend it to most people. If you don't get any sort of extended warranty plan I would recommend watching yours in those first 90 days to make sure any issues that pop up get fixed before the warranty runs out. Note: I purchased this on its original release date in November and just recently had it replaced.

Great controller, feels very premium and the paddles in the back are programmable , come with case and charger

Great controller. Got it for an excellent price. Bought the back paddle buttons super cheap separately.

Great controller for xbox, must have for any gamer!

Great controller and it is totally worth it. The battery last what seems like forever. I rarely have to charge and when I do it’s lightening quickly because of usb-c. If you enjoy gaming and not paying for batteries or silly pack then purchase this controller.

Excellent quality to play on PC and different consoles.

Bought this as a replacement controller, no issues yet! Satisfied with my purchase!

Keeps charge for days it's made well I like the interchangeable stick & d-pads

Love the feel of this over the basic controller. The level of customization is amazing and can be applied to any play style. The latest update did cause some issues playing on an Ipad but it works well enough.

Absolutely love the elite series 2 controller with a long battery life as well as adjustable triggers interchangeable D-Pad you can’t go wrong here this thing is built to last so happy with my purchase

Controller is pretty good but don’t use it like I thought I would.

My husband plays video games a lot so the remote gets used and abused. The remote usually last him about 8 months until it starts to have issues. So GET the warranty. For some reason he loves this remote and will only buy this remote. I don’t play video games so I’m not sure how durable remotes are suppose to be, but he’s gone through a few of them. The warranty isn’t cheap but it’s cheaper than having to buy a new remote every so often.

I got this for my Son and he loves the Color and performance !

Best part about this controller is the way it’s feels in your hands and the battery life is extremely long. Highly recommended

good remote for paddles only thing is that sometimes it may not last long due to stick drift

The back buttons are so useful for call of duty and the rechargeable battery eliminates the need for AA batteries. Pricey but worth it and it doesn’t come with the peddles.

I’ve been gaming with the elite controller since the Series 1 had released. Coming from an avid gamer, switching from a regular controller to an elite, literally heightens your response time and you’ll gain some extra instincts in-game. The variety and creativity of setting customizations with this controller are intuitive and furthermore intriguing. I have 3 presets; COD, Elden Ring, and Cyberpunk! Which each are unique to their own button mapping layouts. (TAKE ADVANTAGE OF THE BACK TAB BUTTONS.) I say if you want to up your gaming experience this is definitely a main tool that will offer that change of play! My only CON would be the peeling that they’ve yet to fix on the side seam of the controllers. With that being said, I highly recommend buying a replacement program through Best Buy. It’s a pocket $aver forsure!

This controller is great but mine came with some uh faults like the palm end of the controller had a open space leading up to where its at now with a big opening controller still operating like new nevertheless most controllers would stop

Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.