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Customer reviews

Rating 4.4 out of 5 stars with 16703 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 16,703 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i ever bought. Other than the stick drift after a while while playing mw3 its a pretty good controller. Definitely worth the buy if you want extra buttons switchable thumb sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite core is a definite option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off the rip you can tell it is a lighter and smaller controller that the Elite. However this version is a quality controller. I play various FPS games along with some fighting games and well you can imagine these controllers take a beating. I had some concerns about shortcomings with this version of the elite. Outside of the missing paddles, (Thankyou Scuf) for the accessories it has been all up hill. The down side is you can not modulate the sticks like Eswap but that controller for console has its own issues. Anyway I would definitely recommend it and would venture back in to it should I need or better put when I need another one. Thank you BestBuy and to your customer service team. It is awesome being able to be in store and get real time responses to your questions from knowledgeable and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, it actually did improve my game! And as a testament to how good the grip is, I accidentally left the controller on the roof of my car. Not knowing I did I drove of went to two different places (gas station and friend’s house), to my surprise it was still there! I couldn’t help but laugh.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, adjustable, feels good and comfy and the best controller I can possibly have.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift after 3 months of casual use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next controller I've used. I was nervous about the price but it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I finally got my hands on the series x I bought a second controller so my son and I could play. The x box controllers are great! This controller is a total game changer. If you play FPS games having those paddles on the back will automatically up your game. This thing feels rock solid! I love that you can set the trigger distance, that was a big plus! Bottom line I would have went straight to this controller! It rocks!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I’ve run into with this remote is the bummers. Seem to fail sooner than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down. Won’t wanna play with any other controller after trying this one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Has problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 different controllers and all of them had a problem where the A button wouldn’t work if you pressed it a certain way. My brother had one where the A button would get stuck in the down position. The updated paddles are better than the old version. I think it’s the best gaming controller out there when it’s working properly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller. If you're still experiencing this problem, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium controller that fits in your hands. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox elite controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how customizable it is great haptics no stick drift great product l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels amazing to use especially with the grip being all around the controller. I love the paddles and extra thumb sticks.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this one for quite some time now. No issues with stick drift yet, can be pretty difficult to keep clean though. All in all, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and tons of different configurations. Very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Élite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller only issue is it gets stick drift really fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the paddles was hesitant to cause of the price. Bought anyway and i like alot. Customizable a bitand feels solid.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Liked it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love the color pattern and grip! Kinda pricey tho

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is solid and overall the best xbox controller out right now. I only use two back buttons. If you’re looking for 4 back buttons, I’d suggest the Scuf Instinct Pro. Would also suggest getting the 2 year warranty from Best Buy because controllers are prone to having sticky buttons and stick drift over time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Battery life is max , easy setup for customization of buttons

    I would recommend this to a friend