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Customer Ratings & Reviews

$201.49

Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 16,726 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line controller my son is a gamer and this is his favorite controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing vidoe games and get in the zone but with this contorler its a different experience and its helped me level up in my games faster than i ever expected its a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Joy sticks are much smoother and the paddles allow for east customization for your gameplay needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad to have a Elite again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the first elite for almost 3 years before the LB button finally gave out, decided to upgrade to the elite 2. So far it feels like a durable controller but I also bought the extended warranty in case I have any issues with it down the road like the original elite.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Perfect, just buy queek squad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good controller but to be honest after a year it starts to fail.. it is my 3rd controller. The first controller the RB started to fail. The next one it was the right stick. Just make sure you buy the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles on the back change your game. You can play much faster with the paddles because you dont have to take your thumbs off the joysticks. The trigger locks, thumbstick tension, and thumbstick deadzone adjustments are great. Id highly recommend this to anyone who games on Xbox a lot and is trying to break their skill plateau.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're thrilled that it has helped improve your gaming performance, too. Thank you for sharing your experience; we hope you win a lot of online matches using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gaming son, he loves it. Holding it compared with regular controller, there is a noticeable upgrade in quality and feel of the materials. He also loves the ability to customize the travel of the back trigger/paddle buttons so you don't have to push it down as far. Feels like a lot for a controller, but it is a nice one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're glad that your son is loving his Xbox Elite Wireless Controller Series 2. It's great to hear that it's a noticeable upgrade over standard controllers and that he's enjoying its many customization features. Thank you for sharing his experience; we hope he gets a lot of use out his new Elite 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Mr. Zepers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately did not come with buttons under it. Make sure to get the elite version...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded stock controller, haven’t set it down longer than five minutes when im home. Definitely worth the money wish I would have done it a while ago

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Major design flaws.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Feels great and doesn't cause hand fatigue during long playing times. Received a nice discount for being a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sweaties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable. I don't use the paddles it's hard as I have long fingers. I really liked how you can tighten the joysticks. Only thing I really hate about this controller is the triggers. They are a weird feeling plastic and when they have sweat on them its slippery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how much you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your feedback on its triggers, too. Your opinions help our team design the next generation of Xbox products.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this controller and how it feels in hand; however, once you start using the paddles on the back of the controller playing a game it feels very small and sometimes accidentally clicking the wrong paddle. It is very nice for sure and I love how customizable it is, but needing to go into settings for connected devices, then to finally being able to set it all up how you want… it can be kind of annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably used my elite 1 everyday 3-4 hours. 2+ years without a problem. So far 1 month in, it feels like the 2 is the same type of quality controller with some better features. Like thumb stick tension control and a built in battery that with my daily use last well over a week. So far so good worth the money if I go 2-3 years again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working so well for you. It's also great to hear that you're a fan of its updated customization features and rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels like it was made for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Had to have it. Works great, feels great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the feel. We hope things continue to work great!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to be able to set back buttons to keyboard functions keys. Unfortunately you can do that yet. Quality is good, and works great with my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    A bit more expensive but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however when playing with high sensitivity i see a little drift but it doesn't affect my gameplay

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    No stick drift so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice and premium works well, has pretty cool customization options and looks great. The charging case works well and is pretty convenient and the cable is nice and braided.

    I would recommend this to a friend