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Customer reviews

Rating 4.4 out of 5 stars with 16647 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 16,647 reviews
  • Rated 3 out of 5 stars

    Rip-off at MSRP, acceptable at a discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really just a standard controller with glorified paddles. In fact, there's even a reduction of some features on this version on the controller. No share button and cheap shallow plastic clicky buttons for example. I've even had to send my Black Elite Series 2 in for repairs twice. Faulty bumper, faulty paddle. For the money, you could get an infinitely nicer controller from another brand. I'd feel comfortable paying about $80 for one of these, considering the warranty and features. Anything more and you're better off buying something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best option out there for Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality construction. I like that you can buy the accessories separately. Charge lasts a long time. Great custom options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Love the color/ feel of the controller while playing. Comes with allot of extra pieces . Decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom sticks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottoms stick and stick drift for the price you Figure the bumpers won’t stick after six months, but that’s why you must get the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pro controller just have to fix Lb and Rb Drift is OK not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it's my favorite controller. I love the removable paddles for various types of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearance item and worked great no issues what’s so ever and still have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers.. I’ve been using the elite controllers for years. Aside from normal wear and tear they function as they should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, however their grips do come off after a year or 2 if you play heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly an Upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Elite controller before this, and it's a definite 95% upgrade. This controller is great quality, substantial and weighty in a satisfying way, and the customization options work wonders. The main downside is in the comparison to the original model. For whatever reason, Microsoft has decided you only need one long thumbstick and one domed thumbstick — which makes no sense, because there are two thumbsticks on this controller. You have two standard, two "classic" (which are basically identical to the standard), then one long and one domed. I loved the two long thumbsticks on my old Elite controller because they allow for more precise movements and cramp my hands far less... but these thumbsticks are incompatible with the original Elite controller, which can only be a financial decision for Microsoft. That doesn't make sense either, though, because they don't sell additional thumbsticks. I suppose I need to find a friend with one of these who doesn't use the long thumbsticks and trade their long one for my domed one... and that's ridiculous. Additionally, there are reviews online that state some of the A/B/X/Y buttons don't always work. I have this issue too, where my button presses randomly don't work. The buttons are also spongy. This is inexcusable at this price point, from a first-party company... but because of the paddles, I rarely use the buttons anyway so it doesn't break the deal for me. Mapping those buttons to the paddles greatly enhances gameplay (you can leave your right thumb on the thumbstick and still use A/B/X/Y, even multiple simultaneously, and that's a HUGE perk!) so I definitely recommend that. You can remap A/B/X/Y if you want, also, to other functions. Don't neglect the controller configuration app on the Xbox One or Series X|S. That's where you truly maximize this controller, to set up custom travel distances on thumbsticks and triggers and remap controls. You can have three separate profiles on the controller, as well as a default which unfortunately isn't editable. I have mine set up with default, FPS, racing, and RPG settings to maximize experience in different game types I play — this controller is most useful, in my experience, in FPS and racing games. Online FPS games will see substantial benefits for you if you use this controller well, and racing games (I play Forza Motorsport/Horizon games) are much better with this controller set up with paddles and configured travel distances. Honestly, using this controller for online FPS and racing games feels like borderline cheating sometimes. You can jump or crouch while you turn/move/fire, ALL AT ONCE, in an FPS game. In a racing game, you can customize your gas and brake pedals as well as steering. Seriously, this is huge for both genres.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts about your Xbox Elite Wireless Controller Series 2. We're sorry that there are some issues with it, though. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy to use and stays charged for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stay charged for at least 3 to 4 days on a full charge even though it was an open box try it was stealing supreme condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderfull controller works amazing. ended up buying 2 1 for me 1 for my brother. along with astro a 20 headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the heavy feel to this controller. This controllers ability to swap button mappings is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good quality. My grandson has had multiple different controllers. This one is the best. This did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i would have bought one of these earlier. Very nice and comfortable. Wont buy a regular conroller again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    look no furthur

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controllar for pc gaming must have if you wanna game on pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift for my boyfriend, he was really excited when he saw what I have for him, he told me that is the best control for the xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller, weirdness with the warranty…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a refurbished series 2 originally, geek squad refurbished. It was $99 dollars, and I bought the 2 year warranty. When I went to exchange it after mine had gotten pretty run down, I was told I would need to pay $100+ to get another. They tried to up sell me a brand new one, which I did not appreciate, nor did I see anything about that when I bought it. They ended up getting me an open box one so I only had to pay like $20, but they should really be more open about the warranties. They said they “didn’t have any” geek squad refurbished ones, even though that’s the store I bought the original from. If you offer a warranty on a product, then you should be able to replace the product if you have a warranty, no more, no less than the original. It’s a great controller, probably best on the market but there have always been stuck drift and button issues over time. Most button issues can be fixed by popping it open and hitting them with some rubbing alcohol, but the stick drift is tough. Best way to avoid getting it in the first place, is DO NOT use the sticks on the tightest setting. Keep them loose, and it will last way longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller no problems. Would recommend this to any one who needs a new controller

    I would recommend this to a friend