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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,802 reviews
  • Rated 4 out of 5 stars

    Not for everyone, but nails it for hardcore gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of customization options available and more comfortable than the standard Xbox controller. I think mostly competitive players can appreciate its features but still worth while if you know what you dislike about the standard controller. Biggest issue is you can't easily swap the battery, which is disappointing considering the cost of this product.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to customize your player interface is a huge benefit, and something our users were looking for out of their controller. We're thrilled you've found the perfect solution for you in your new Xbox Elite Wireless Controller Series 2! Thank you for taking a few minutes to share your thoughts with the community. Whether it be the comfort it brings, or the overall performance level, we're excited to be a valued addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best controller of all time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has the best build quality of any controller of all time. The weight feels excellent in the hand and the wrap around grips make the feel even better. The paddles have a new feel to them that the original elite controller did not have and it feels great. The whole controller immediately feels more precise and quality than the regular xbox controller. This is completely worth it if you have the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller of all time! Thank you for sharing how durable and comfortable it is as well. We hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was umm skeptical that a controller costing this much would feel like it was worth the scratch. I'm a enjoy the game at my own pace kind of gamer. So buy a controller like this? Well it's just better quality for one. Being able to shorten the top triggers is a great feature for when you need to button bash through a boss fight. I've only had this controller a month so I can't speak for it's longevity but so far I'm happy I invested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my best freind and it made being online much more enjoyable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming at the next level!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is a souped up controller with additional small paddle buttons that can be configured for any action. The controller is definitely expensive. The main reason I got it is for the quick trigger buttons. You can flick a switch so that you barely have to press the trigger button before the fire action occurs. It gives me an added edge in Call of Duty to get the drop on opponents!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is giving you an edge in Call of Duty! Thank you for sharing how much you're enjoying its customization features and extra inputs, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller. I like how customizable the controller is along with I like that you can change the color of the button. I also appreciate that it’s wireless and the overall feel of the controller. Overall, excellent purchase and addition to my Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Elite 2. I've tried other pro level controllers but went back to the Elite 2. Love its weight and how customizable it is. Be sure to get the warranty though, they're not fragile but their lifespan is notoriously bad. Ive gone through 2 but thanks to the warranty replacing them was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for customizing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the advanced configuration options with the extra buttons and the ability to customize them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series 2 is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my worn out elite series, with the new version. My old unit had played hard! This new series 2 has great new improvements, also the new unit is not a duplicate. You can not swap parts from the old to the new. I have my original fitted with round top sticks on it, the new unit only allows one of these, on one side or the other. You can not use the old sticks or any other remove able controls. So yes I love it for being well made, but just not compatible with the older elite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you're a fan of its updated customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great very good at working with my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Luxury, Not Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great value proposition for the casual gamer but if you're into it you'll ignore logic and buy this. The paddles on the underside take some getting used to and may actually be an annoyance to those used to the regular style controller. Good build quality. D-pad is an upgrade. Does the cool outweigh the price? Your call!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From Elite One to Two

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mix feel for this, seems like it’s beyond my Xbox one x, I’ve notice a little lag with input from time to time, but when it’s plug it, it’s perfect. There’s a lot you can do to tune it over the first series. Maybe there’s a update in the future for the lag issue or perhaps the X Series will be able to keep up. Of course if had a choice I would have brought another series 1.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for an awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box controller and very happy with it. Only gripe i have is the charging case doesnt work as well as i would like but its not an issue i would remove a star over. Charges great through the controller and all the different sticks and d pad are easy to swap out and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now one of my favorite controllers ever. I love the build quality, the customization, the look and feel of the controller, and just everything else this controller has to offer. Paired with the Xbox accessories app it makes gaming so much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update from previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a bday gift for my husband because the older model wasn’t exactly working for him anymore. Weve both been impressed by the customization abilities and overall performance. Overall, a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Feels great and has some heft so you feel like you are holding an elite product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition. works like it’s brand new even though we bought an open box option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m fully aware of all the reports and issues that came with this at its launch so I probably like many others , decided to wait and see if they fixed whatever they needed to in the later batches. I was wrong. From the extensive research I did about this, not many people were looking at “lot numbers” to see which ones were faulty and which weren’t. I ordered this about 2 weeks ago and from what I found, it was the newest lot number, #2011. So I thought I’d have a good chance at a solid one. Nope. Literally 1 week in, the joystick was drifting . And because these are so out of stock so often, Best Buy couldn’t swap mine out so I’m forced to either play with a broken one or return it altogether and wait weeks or even longer to get a new one and HOPE it’s not the same lot number. This is kind of ridiculous. I even bought the 2 year warranty on it because I was gonna be “okay” with the chance it breaks after 6 months when both Microsoft and Best Buy standard exchanges would be done. One week people... one. And I’m not the only one , 1000s of people are getting this within 30days. I don’t understand it. I have been a Xbox and Microsoft fan since 2005. I’m gonna hold out and see but I’m honestly thinking of switching over to Sony and the PS5 if this keeps up. I know I won’t be the only one in that dilemma either.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbstick drifting on your new Xbox Elite Wireless Controller Series 2. If you'd rather not wait for assistance through Best Buy, it should still be covered by the manufacturer's warranty through Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hear all the negativity concerning this controller which made me very hesitant to purchase. I've had it now for just over a month and all I can say is so far so good. It feels great in the hands and the buttons/paddles are super sensitive which I love. I cant speak for all who purchased this controller but I've had zero problems. Because of all the bad reviews I did purchase the warranty to go with it so I have that extra security. All in all I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a regular gamer, this is the most comfortable, and durable controller you will ever need. Very easy setup, and customization options. Ive had mine for over a year, use it 30+ hours a week and it still works without a problem. Amazing

    I would recommend this to a friend