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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,802 reviews
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Lots of options for customization. There is an included case as well, which is very well designed. There's a charging station that can either sit in the case or on its own, and works either way, which I thought was a nice touch. I got it as a gift, and it was easy for them to set up and use. I'm not sure it's worth the MSRP price (I got it on sale), but it's definitely very well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bday gift to myself. Bestbuy costumer service was amazing. Would not go back to regular controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it for a little bit now and I haven't had any issues with it, I use this controller a lot on my PC and my Xbox and it's great having a rechargeable controller that I know won't run out of battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the xbox elite series 1 before and was disappointed with how much it broke, but this series 2 is a beast. Im a clumsy person so i tend to drop my controller at least once a day. Ive had this controller for over 2 years now and havent had any major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in store service. Wish there was a better way to track in store inventory as I was told on the app they had some in hand but was told I had to order. I know in todays world is hard to track but it would be very convenient to make it more reliable as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for a gamer. Highly recommend especially with the add on pack with all the extra sticks and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller been using it for 1-2 years and have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best build quality controller Ive ever owned. I go back to the Atari 2600 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and customization.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel the difference in quality on this controller compared to the standard Xbox ones. Even if you are not looking to use all of the features, you might have gone through two or three controllers already because they broke. Good investment to make if you are in that situation or if you do not want to keep on replacing part on your controller. The customization on the elite is endless. The four paddles feel great. The ability to tighten and swap out the joy sticks is also great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for sharing how much you're enjoying the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization features and back paddles, too. It's great to hear that it's been a good investment and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Controller, but wears out relatively quick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason this controller doesn’t get a five star review is that it tends to develop stick drift or faulty bumpers. It’s worth it to get the protection plan to be able to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TTV SinagangGaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great high end controller, just be sure to be up to date on the warranty so you can send it in to have the wear and tear fixed. Stick starts to drift after a couple months of heave use which is expected, paddles start to stick, just make sure you send it before the warranty ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only think i have an issue with is that the RB and LB buttons seem to always have some issue. So I would recommend protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Xbox controller Hands on

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to any pther Xbox one X or series X controller. The additional grip and mappable buttonsnin single player as well as multiplayer games is just an incredible feature. Great build quality, customizable, definitely worth getting when on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller and holds up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play a lot of games tried a lot of controllers and this is the Ferrari of them for Xbox right now I own both consoles and tried many controllers and I personally enjoy this one the most and love the options you get to customize your sensitivity’s for the triggers etc and the three different trigger locks are nice and magnetic buttons can’t go wrong! And bonus the case plugs in and controller charges like a wireless charge is also dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of different controllers. The elite 1 was great, but the elite 2 is definitely better. The different analog sticks are very convenient and comfortable. Grips nice on the controller. The in game settings that you can adjust are phenomenal and helped tremendously in games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one you can get for the Xbox series controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for console and mobile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, I like the options it provides as well as being able to change the tightness of the joysticks, plays well with mobile gaming as well over all a great choice for both console and mobile use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 yr old some said it was great. Got it for Christmas and really impressed with quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend