Customer Ratings & Reviews

i cannot stress enough get the protection, rather the total plan or the one off 2 year protection plan. both this and the Sony elite controllers will break in less than three months, this is coming from a moderate player who only plays weekends and a little in the week. if you are a heavy gamer do not cheat yourself. in terms of the actual feel and features its amazing just built with no durability.

If you like to game on xbox controllers, get this one. Feels SO premium and the paddles on the back may gameplay 1000% better.

The Elite Series 2 brings a lot of disappointment. When I first bought the controller I had to return it the next day because the D pad was misaligned. The right D pad button was tilted up, making it harder to press compare to the left D pad button. After 4 months of gaming, my bottom right paddle stopped working and I had to use my warranty to get it replaced which meant I had to rebuy the warranty which costed me another $50. After getting the controller replaced, my left trigger stopper adjuster fell off. On the previous elite the trigger stopper adjusters were made out of a solid plastic but on the Series 2, it’s a tiny toothpick end with a rubber cover. When the cover fell of it made it harder to switch the triggers. Some pros are the new grip design and internal batteries. The Elite 1 rubber grips peeled off after 6 months of gaming and the new design is holding on so far. The internal batteries is a plus with the case as the charger. I visit my friends home a lot and I like bringing my own controller so this is a plus for me. After paying nearly $300 with warranty I’m very disappointed on this product. The price is half of a brand new console. You might as well buy a regular controller and get the $30 StrikePack paddle mods or the PowerA Fusion pro....

Excellent controller, my boyfriend loves it and uses it always!!

Good quality, purchased refurbished can definitely tell it’s refurbished. Not bad tho

Excellent customer service and great controller. Slightly more expensive than I would like to see but I don't regret the purchase at all.

Overall, I LOVE this controller, but I have three comments on it, one major: 1) Immediately upon purchasing it, the A button started sticking. I looked up the issue and this was somewhat common, but people said that it got better with wear over time. This was the case for me as well, so no more issues here 2) (the major one) At the shortest trigger pull setting, the right trigger squeaks SO LOUDLY, that others in the same party can often times hear it over my mic. It’s extremely annoying and I want to know if there is a way to fix this. 3) Not a huge deal, but the controller has an unnoticeable offset in the grips. This is only apparent when set on a flat surface. The controller will rock maybe 0.3-1.0mm. This may be the cause of that trigger squeak, though that is just a theory. These three negative comments aside, this controller is EXCELLENT. The grips are actually extremely durable and the surface stays pretty clean, with no real marring or scratches. Overall, I love this controller.

Maybe I just got lucky but this is the first Elite Series 2 controller I've purchased without button issues right out of the box. After a few attempts to get a working controller through Microsoft's warranty program, I finally decided to just return the $179 version. I saw this $129 controller in store and decided to take one more stab at it, maybe they'd finally resolved their issues. At first glance -- it does appear to work way better than the $179 verison, and it still has all the comfortable heft that the previous controller has. The only downside is that this version doesn't come with the charging case and extra paddles/thumbsticks. On the upside, Microsoft lets you keep the paddles/thumbsticks from the mainline Series 2 controller when replacing under warranty, so I have plenty of those laying around! :D

It is Great product works wonderfully was easy to get

Really happy with the quality. The components are each mag based and they are extremely easy to swap out. My only negative comment is the lack of a dedicated screen capture button. It can be mapped as a shift function but i miss the single button ease of use. Otherwise it's a great controller for fighting games and FPS's like Destiny 2

I love this controller. The paddles are great for shooter games specifically.

Yes this is an expensive controller but Microsoft knocked this one out of the park! Love the grip and all of the customizations including making the sticks tight and loose. If you are a competitive gamer especially fps the back paddles are key! Being able to jump and slide while aiming using your sticks has never been easier. I would recommend to anyone!

The feeling of the controller is amazing. The rubber gribs and texture along with the weight makes it feel very comfortable. The charging dock is also amazing.

I was tired of buying a new controller every 3 months so I decided to upgrade to one made with durable components. I’ve owned two of these controllers. I returned the first one due to stick drift. There was no problem with the return and my new controller is working great. I highly recommend upgrading to the elite controller 2.

The customization of this controller is awesome! The paddles and trigger locks are a game changer.. There is a learning curve to the paddles, I suggest starting with two paddles on the back and getting those down first. When you feel this controller in your hand, you will not want to ever pick up a regular Xbox controller again. Highly recommend.

The best ever and I will continue to buy this !!!!

So glad I bought this so much better then the basic controller.

Waited for the 2nd version and I'm glad. This is a great controller and certainly worth the $ compared to the regular controllers. The adjustability sets it apart but the durability is all I care about. Feels good in your hand. If you've been on the bubble about getting it don't hesitate.

Amazing service!!! Got me what I needed and in/out of the store. Good positive attitudes from employees always enjoy going into the store! Controller is amazing, best purchase I’ve made.

Great controller good weight and comfortable to hold.