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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 16,694 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no complaints great atmosphere. Someone always willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I desired for my gaming PC. Bluetooth connects to the PC and Steam games are playable like a dream. When needing to charge, I can plug it in with the included USB cable and charge while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels very high quality. Immediately I could tell that it we’ll be more comfortable to use. I like that you can change the colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller functionally is great! However; this is my third iteration as the left and right bumpers wear out over time and even though they click, the input is not detected by the game. I primarily play Rocket League and use those bumpers frequently.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 5 out of 5 stars

    3rd time is the charm...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong 5 stars all day, but there is a quality control issue. It took me 3 elite 2 controllers to find one that didn’t have an issue with the A button sticking. Now that I have no issue I love it. It is everything you wanted the elite to be. Being able to make the the trigger button as quick as a mouse click really makes this a much more competitive play up against a keyboard and mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, though we're also sorry the first couple had issues. If you happen to run into any problems with it in the future (and we certainly hope you don't), please don't hesitate to contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great upgrades from the old version!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip now wrapping all the way around the controller. The paddles were resized and feel much more natural. The added third hairpin trigger settings are nice as well, allowing for further customization. No issues with bumpers going out or stick drift yet a few weeks in of several hours of daily use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's fantastic to hear that you're enjoying the updated features of Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization options and redesigned paddles, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    good but bad controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller with nice weight to it but unfortunately microsoft makes it using cheap lego material. ive had to return this thing like 5 times and now the warranty has expired and i dont want to buy another. bumpers go out first and fast and grips peel bad after a while. getting beat down in games because left and right bumpers dont work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great replacement cont

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an Elite controller 2 for a while and loved it. I got this to replace my original series 2 controller after it got left stick drift. The new controller works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust every aspect of the controller. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller, bad drift issues.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great controller. Tons of customization in both hardware and software. Minus one star as the left stick has major drift issues. It's being taken care of Microsoft under warranty, but requires sending it out before a replacement is sent back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you are enjoying the Xbox Elite Wireless Controller Series 2 and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller. they are a little pricy but worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller-open box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it has been amazing. Controller is a great upgrade over the standard Controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My Favorite Xbox Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the heavier weight and rubberized grip over the plasticy feel of the regular Xbox controller. You can program 3 controller profiles and cycle through them with the center button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended play time when fully charged. Nice solid design with plenty of ways to program for specific games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly for the paddle pack that came with it. Still works good, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but you should get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good features but very low durability. I've had like 5 of these and you really have to take care of them.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. Loving the paddles and customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improvement over previous generation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to the previous generation, this is what you can expect: Better grip, more tactile response on the paddles, shorter paddles. Overall an improvement. Best part about these is that they are very durable, My last generation elite controller still works after 5 years of usage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are enjoying the upgrade to the Xbox Elite Wireless Controller Series 2 and its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sexy Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sexy controller , too bad Microsoft cheaped out and couldn’t add the additional paddles and accessories. If you go out and buy them separately you end up spending more than If you just bought the elite 2 controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Exchangeable buttons, paddles and sensitivity curve

    I would recommend this to a friend