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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16694 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 16,694 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Exchangeable buttons, paddles and sensitivity curve

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Feels great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was well worth it. Would have gave a 5 but this is my second replacement in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series II is PEAK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series II, went away from a Scuf Instinct Pro, will never go back. My favorite controller. Really love the color. Red is my fav color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Battery last a long time makes gaming a lot better

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple years now and can definitely recommend it for quality. It is built strong and weighs heavier than the standard controller which I find more comfortable when gaming. I like the flippers on the back that you could map actions to. I get a lot of use out of it in Battlefield V.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nimo,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're thrilled that its comfortable feel and customization options have given you an edge in games such as Battlefield V. We hope you continue to get a lot more use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad a** controller ! The paddles take some getting used to and the customization is crazy . The only downside though is that buttons do sometimes take some force to work, can’t lightly tap it or it might not register other than that great controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      Thank you for sharing your thoughts and experience with us. We are happy to hear that you are enjoying the paddles of the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however this is my second series 2 first one had a button stop responding and major stick drift hopefully not an issue this time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Expensive but great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grips are amazing and the the buttons are very smooth. It’s a rechargeable controller, all you have to do it out it in the case when you’re done and it will be ready for next time you play. Have not had any issues with it but so far, it’s definitely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're glad it was worth it, and has been a good investment for you! We're thrilled to hear you are enjoying the comfortable feel and playability of your new Xbox Elite Wireless Controller Series 2, and are benefitting from its ability to recharge! Thank you for taking a few minutes to share your thoughts with us, we appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller back in 2023 to play MWIII and its held up since. Black ops 7 is on the way and i still plan to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gifted to my boyfriend? he loves it he has another onebur lost the uh sticks?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller Nice upgrade from the standard that comes with the console Not having any drift or triggger issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote toggles are really durable butthe buttons are not get stuck really easy after a short use. Overall still satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I've used I still think the xbox 360 has a better feel though cause I can put both index and middle finger on both hands on the bumper and trigger comfortably not worth the elite 2 I use both on my right hand and only my index on the left besides that the adjustable sticks is amazing I bought it new and I'm not experiencing any issues with it like stick drift so that might be the used but I think you can remove stick drift on the Microsoft accessories app I use it for mobile gamelan latency is low so it's real responsive bumper paddles work great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make awesome the gaming experience; I like the option to personalize it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It is expensive but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best controllers of all time i suggest it

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Button quality

    Rated 4 out of 5 stars

    Great for competitive gamers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for playing xbox in a competitive way! My first series 2 had a few issues with bumpers, but now I have this one and it’s working great. I definitely suggest the geek squad protection to help with any shortages or stickiness to the buttons.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tara,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has given you a competitive edge in gaming. We're sorry that there was an issue with your first one, but glad its replacement is working well for you. Thank you for sharing your experience and we hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Top Choice for a Hardcore Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my Elite 2 controller. It is literally a game changer. Everything about this controller is awesome. The price for a pro style gaming controller is great. The paddles on the back really make a difference when playing an FPS. I have recommended the Elite 2 controller to several friends and they have all told me that it has changed the way that they play the game. I would recommend getting an Elite 2 controller if your in the market for a new controller.

    I would recommend this to a friend