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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,802 reviews
  • Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exceptional! I was not a fan of the all-black but works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several custom controllers from other companies and they just don't hold up and they are actually more expensive if you want to get on the same level as this one. I strongly suggest you get this product if you are looking for custom buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS IN THE NAME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAKES GAMING TO THE NEXT LEVEL WITH ABILITY TO MACRO AND TOGGLE BETWEEN CONTROLLER SETTINGS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great controller if you have the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller paddles took a little to get used to and build muscle memory but once you get the hang of it your reflexes in fps and other games that require quick response times is significant improved. That coupled with the fact the controller is barely heavier that a standard wireless controller and has rubber grips makes the purchase very much worth it if you were on the fence about it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that Xbox Elite Wireless Controller Series 2 has improved your gaming performance. It's great to hear that you're enjoying its comfortable feel and customization features, too. Thank you for sharing your experience; we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i find the case it came with isnt nessecary but the controller its self is great it takes a few hours to get used to but i feel like my gameplay is better in apex legends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers for the Xbox. My wife bought me one and it's been great to use. Awesome battery life. Can pair with laptop and phone too. Charges relatively quick. Comes with a case and extra accessories. Can change the color on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Halo Infinite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there have been a lot of backlash on this controller, and I can't comment on durability. I have enjoyed it a lot, and having extra paddles helps with playing games, so you can keep fingers on thimbsticks. Adding the 2 year protection plan from Best Buy also makes my mind at ease with durability. I would only buy it at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Soo good. I use the extra back buttons and tabs all the time. Makes gaming so much better now. Also the new d-pad should be standard now on new Xbox controllers it’s that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the elite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite is a tank of a controller and the paddles arent flimsy or built into the controller so if you’re getting heated you don’t have to worry about snapping them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Excellent battery life. Bluetooth is much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can break easy but nice controller to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, simply wow! I bought this out of curiosity and assumed I would end up returning it. I thought it was a gimmick to be honest. I haven't put it down since I configured it, I love the added weight the high quality components add to the feel. Highly customizable with replacement pieces. The software to customize the controller is pretty well done.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zeke,

      We're excited to hear you are enjoying the elevated experience hosted by your new Xbox Elite Wireless Controller Series 2! There's truly no better or more advanced gaming interface on the market today, and we couldn't be happier you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Everything you would ever want, for 3 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, everything you would ever need/want. Although the durability is horrible, everything starts to wear down, even the trigger locks. Although they did increase the base warranty to a full year so that’s why I made it a 4 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller fits nicely in your hands and gives the most comfort while playing your favorite games. The extra paddles give the opportunity to really get into the game and have an advantage over others. Built in batteries are nice. Charging station is lovely. Case being able to allow the cable through it is nice as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit. We're glad that you're enjoying its extra inputs and internal rechargeable battery pack, too. Thanks for sharing your thoughts, and we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, have only had it for about a month. I use it to play PC games, the plug and play is always simple for xbox controllers and this one is no different. I like the paddle buttons very much. Battery life seems fantastic so far, and the case is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and I think they are the best controllers ever. The heavier weight feels great and the joysticks are very smooth. I have the total tech on them and if they ever have a problem I just swap it out for another. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe this controller!! I now have two, one for pc and one for xbox! Hoping for something like this for ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It had all the features that i was looking for and then some. I live how it can charge through the protective case. I definitely recommend for anyone who is a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, worth the extra money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Pricey but worth it. Comes with a case that keeps it safe, a charging stand that prevents it from getting scratched when set on a surface, a really nice usb-c 9 footer, and all the stick and paddle accessories. Remote feels a little different from the original, but doesn't feel foreign. Love the adjustable triggers and the Xbox accessories app is very functional.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us on the Xbox Elite 2 Wireless Controller. We are happy to hear that you are enjoying it and its features.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft