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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11803 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,803 reviews
  • Rated 5 out of 5 stars

    The elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller is as it is marketed “elite”. The controller feels premium. Holding it side by side with a standard xbox controller this one feels way better. Totally would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game of russian Roulette

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Quality feels good. But man you just have to roll the dice. Some of these are flawless and will last for years, but my first one wouldnt even turn on. Thank gosh for best buy return policies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. I bought it for my teenage son and he actively uses it for gaming. He is rough on controllers and it has been solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I want to keep loving it buttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Major design flaws.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Only controller I will buy for my husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one around.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good controll

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control plenty of features above the charging case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's play elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the controller feels like a premium accessory, the price tag is high and some people might find the buttons on the back annoying but the beauty of this controller is that you can customize it to your liking and however you feel it the best way to play. The only thing I wish this controller had that is missing is the share button the new one has.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the customization features and premium feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience and feedback; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Customization is great. Love being able to change the color of the Xbox light. No AA batteries to use or batteries to buy or pack great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet, much better construction than the original Elite controller. Paddles are way smaller and help hands rest more naturally on the controller. The tension adjustment is very nice and love the joy stick options. I’m sure just like anything else with a few years of regular use may see some issues, but so far perfect after a month of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i day its a nice upgrade from the standard. Is it worth the price ehh not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it better be. Build quality feels solid, used it to beat Jedi Fallen Order recently and the adjustable thumbstick tension and trigger adjustments are nice touches for sure. I've used the pedal triggers but mostly I take them off, I haven't had that much of a use for them save for one game so far, Devil May Cry 5 and in that it was nice. The app is pretty straightforward as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the solid design and customizable options of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wow this is it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this control so I can get the extra help in battles in warzone, specifically with the paddles ofcourse to help crouch and jump, it works amazing. Controller is solid and feels great in hands, quality is amazing. The internal battery and charge is the best. The case it came with is great. Really expensive but worth the upgrade, made sure to get insurance with this as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has given you an edge in games like Call of Duty: Warzone. We're glad that you're a fan of its internal rechargeable battery and handy storage case, too. Thank you for sharing your experience and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pro gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game like a pro with this controller. I was hesitant at first but when unboxing and feeling the metal controls and quality building this controller I knew it was the right move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast of a controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. I use it for my Xbox but I also use it for CODM on my iPhone, It's a game changer for that game. it has a good feel to it the paddles are in a good area and they are easy to use. I would tell anyone to pick this up if you can it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a MUST buy. If you are a FPS gamer this will change your game play. It will take awhile getting used to the paddles but well worth it. I recommend starting of off with one paddle first to train your muscle memory. DO not attempt to use all four to start or it will just mess you up more than it helps when you practice with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not what i expected but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research. The extra sticks underneath mimic the other buttons. At least on games I play there is no custom mapping. The quality is great the battery live is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but iffy QC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, and will continue to love it. But it did develop stick adrift. Pretty annoying. 

    I would recommend this to a friend