Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 16,708 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox elite controller series 2 core

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good compared to the regular Xbox controllers, however after 10 months the right bumper started to give out, luckily I had the geek squad replacement plan, so I got a new one. Hopefully the new one will last a bit longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller and for a big time gamer you'll absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great for Hardcore Gamers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this still the top controller out there. For real.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels great. Looks great. Customizable. Wish it came with at least 2 paddles. All in all great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I love this controller. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You work hard great for the late game play its cool your wife said its ok …or you can just blame me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, excellent craftsmanship and attention to detail would recommend to anyone who enjoys competitive console gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Never in stock, experiences issues in 2-3 months.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Better than average controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was decent definitely better than an average controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exactly what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box xbox elite s2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for open box item is basically brand new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and material of the controller. It has a really good battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controler

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent controller, if feels great in the hand and the battery life is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best xbox controllers. Easy swap out modules.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Def one of the best Xbox controllers out there!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works like it is supposed to. Great looking controller with many options. Like the ability to set up between platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is of good quality and has a nice suitable weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Gives gaming a whole new appearance. The specs and grip and everything u could want for a controller this has it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite 2 newer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one actually had held up and seems like it firing babe the bumper issues like the others

    I would recommend this to a friend