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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16716 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 16,716 reviews
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good controller one downside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller. Only downside is that my last couple ES2 controllers had their bumpers wear out over time. Usually about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The first one was defective second one is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two paddles on one side would not work on first controller. The second one works as it should. I was very surprised by the quality of the controller. The interface is dope , battery life is awesome. I’m happy as hell with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Elite controller started getting stick drift, needed a replacement. Great Controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick drift on these happens quickly so be careful for that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Love this steal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love, the durability, color way, and the ability to customize the controller….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for xbox and PC gaming. Is vert smooth and customizable

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Elite

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you already owned an elite series 2. Recommend the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Over priced under expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very comfortable. When playing the controller somehow would select As i pressed the Y button and changing the screen view. I have been playing this same game for years with "regular" MS controller no problems. Configured the button not to be used. This was a mistake when it changed my view i could not change it back! Although very comfortable and seemingly well built will be returning the controller. Thank you for the Best buy total membership for extended returns. Very over priced for what you get. At least in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    pc Friendly Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit high on price But overall Great Controller Dont own a Xbox Bought for pc Gaming

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization, the textured grip, adjustable triggers, can change out the thumbsticks as well as the d-pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box In excellent condition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was an open box classified excellent. After verifying the item in person all the accessories were inside and controller was mint. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its feels nice for competitive games and doesn't have that much of stick drift like other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Exceptional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and battery life of this controller are fantastic. I have to charge it about every other month. Just hate that to avoid disposable batteries, this or buying a rechargeable battery pack in 2024 is the way to do so. Other than that, I don’t regret this product at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive mixed reviews about this item but decide to take the plunge (and getting the warranty just in case). It's been working great to far. It doesn't have the same issue that the OEM rechargable battery has. I haven't ran out of juice on this controller even after multiple days of usage with charging it. The build feels nice. I like a heavier controller, and the triggers and definitely nice to have. Is it life changing? No. Is it a gimmick? Also no. It's just a fancier controller with a. Few added features which are nice to have. Hopefully MSFT has had the time to fix the kinks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming controller ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to purchase because of cost. Price is only downside but if you want the best this is it. Could never go back to standard controller after using this, everything else feels like a toy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best gaming controller ever. Thank you for sharing your experience; we hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice controller. Im not sure why it cost so much but i got it on sale so im pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money you save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a huge saver in batteries and has a good grip to them.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    It Truly is the Elite controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine playing Halo MP without this. This controller provides great precision, feel, durability, customization to allow you to go out and compete at a high level in online gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found the in-game control and precision you were looking for in your new Xbox Elite Wireless Controller Series 2! It's truly unmatched in the space, and completely optimized to handle all of the thrilling features of next-generation gaming. We're happy you love it! Thank you for sharing your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    THE BEST CONTROLLER FROM XBOX!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Xbox has made. love the feel of the triggers and grip. battery life is great.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Price

    Rated 2 out of 5 stars

    Elite controllers are terrible and unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned three elite controllers since they came out. I have owned two series 1’s. A first gen and another about a year later (hoping the bugs were worked out). The first had the button sticking issue they were all plagued with. The other had trigger issues sticking/not responding as well as the menu buttons not responding. Both of these were returned. Now I own one of the series 2’s and they’re just as bad. I bought one and immediately had to return it. It had some sticky black rubber stuck on the right stick that locked the stick up. The one I have now works but it is not worth the price. Absolute waste of money and I will not be buying another. The controller that comes with the console lasted longer.

    No, I would not recommend this to a friend