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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,726 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Not much difference...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller, but not much different than the Elite 1... I'm so glad I waited to upgrade until my E1 grips fell off...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but one or two flaws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the custimization options but the official microsoft app that goes along with it needs a little work. Also my left thumb stick constantly unscrews itself for some reason. Other thing is i have maybe slightly above average hand size but certainly not huge. Yet when you get some paddles and install those they constantly get in the way of your grip. Even without them the controller feels small. I will need to buy a grip sleeve or something. Other than those 3 things i dont have any problems with the controller itself. I would say overall 2 of my complaints like the app and grips are just personal issues that might be because of my own preference. The 3rd which is the left thumb stick unscrewint itself and feeling like it gets stuck sometimes i would say is manufacturer error or something.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best. its durable and the extra programable paddles gives u those extra seconds in the game u need to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best Controller I purchased easy to set up it’s pretty durable you can change things out to customize it it’s a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gold standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I’ve ever had. I normally only use one paddle to remap L1 but you can have 3 additional presets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 4 out of 5 stars

    ELITE 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product feels great and has 3 customizable loadouts. Internally it's not great I dropped it once and it broke.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tony,

      We are so happy that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, quality in every way. You’ll no regreet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.................................. .........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but the buttons give me zero issues. No stick drift after a year and I usually destroy my controllers after a couple months

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Microsoft will always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent features. Only problem, is the issues these controllers tend to develop. Personally, I have gone through at least half a dozen of these controllers since they debuted. Stick drift is a gaurentee. Pretty smooth out of the box, but eventually, they'll break in and its not pretty. Bumpers usually are the next to fail. Haven't had issues with the series 2, as far as rubber grips peeling off. Microsoft has been aware of these issues for quite some time. Doesn't seem like they care, even with the looming class-action lawsuit over these contollers. For the price point, I wouldn't say these are worth it. Only reason i bought another one over the Turtle Beach Stealth, is the elite can still accomadate for the M80 mixamp for Astro A40's. For a little extra $, get something with Hall-effect sticks. They dont break as easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy best controller ever I've had several of Xbox controllers that drift but this one hasn't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. These are the only controllers I will use while playing Xbox. Once you get accustomed to them, they are all you will use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. I like the weight and the haptics but the stick drift drives me crazy. Brand new and even when customizing the controller through the Xbox it recognizes out of the box there is stick drift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    The beat controller I ever bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is outstanding the best I ever bought it weighs perfectly and it so easy to charge it literally last two weeks per charge worth the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller you've ever bought. Thank you for sharing how comfortable and easy to use it is, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new game controller works amazing I play better and move my game play faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for Christmas. Found it in an open box and got lucky. Works well. Uses it every day for hours. Holds charge well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad it is working well, and your boyfriend is using it often. We hope he has fun with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good. Microsoft is junk though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build of the controller is very nice. The added paddles are not my thing and I end up hitting them on accident more than not due to the size of my hands. Bluetooth doesn’t work for sht in windows 10. Drops connection every couple of seconds which is why the low score. Had to get an Xbox wifi adapter to fix the issue. For the price I should have to do that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we had to return this (button input was lagging on the PC), it feels very good in hand. We also have an PS5 elite controller and using this one in comparison, it's a little heavier but still has amazing grip and the satisfying buttons. Connecting to PC via cord or Bluetooth was easy.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    So close to being the perfect controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good in some ways, a let down in others. The Bad. The Bluetooth is not usable on my Windows 10 gaming pc. It seems okay and latency isn't an issue from what I can tell, but about every 5 minutes you'll lose control for a good 6-7 seconds. Maybe this could be fixed with a software update, but both my controller and the Bluetooth drivers on my computer are up to date. The wireless USB module took care of this. Just sucks always having one more USB drive being used. My A button stuck down for a brief moment twice. I'm hoping this doesn't get worse. The Good The case with the charger built in is a nice touch. The USB cable that comes with it is awesome. Feels very good in the hand. Has a dense solid feel, very quality build to it. The grips are much improved over the V1 Elite controller, which I've used for the last 3 years, that reduce sweating in the palms greatly. The new triggers are fantastic. The old, large ones are terrible by comparison on the last gen. The tension screws on the joysticks, wow! What a feature. I love that! Tool included and takes seconds to adjust. I now have my right stick on max resistance and I can aim so much better than before. Overall, I like the controller. The biggest concern is the sticky buttons at this point. If it continues I'll be replacing it with another one and if that one fails I'll wait until the 3rd generation. The first generation is still working well enough to get me by.

    No, I would not recommend this to a friend