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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11645 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 11,645 reviews
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good when it get low u get a delay easy to connect the don’t got a clip button which i think it’s a downgrade

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent controller but not worth the money. Had a few sticky and non responsive buttons already within first week of using it. However, this controller worked seamlessly with my PC and was very easy to setup and customize.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10x better than the first one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels right, better materials and more customization, best part is the rechargeable battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality, heavy, feels great. Easy to charge from it’s case. Totally recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Mechanical and Software Reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great feel. Unfortunately it seems Microsoft spent more time and money on the feel and accessories than the reliability. Using Bluetooth on Windows 10 the controller constantly disconnected and required me to repair to reconnect. Updating to the latest Firmware did not resolve the issue. Then after less than 10 hours of game play the left analog stick completely bound up. For a controller that retails for $180 I would expect it to last more than just 1 week. I'd love this controller if I could trust it would last. This is under warranty, but I can't justify exchanging this for a new one knowing that this design has these kind of reliability issues. I will be returning for my money back and getting a standard 'non-elite' controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll buy it again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing control very nice looking, works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Controller Ever"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is well made, easy to press buttons, great response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. A definite upgrade to the standard controller that comes with the Xbox Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very premium and is absolutely the best controller I’ve ever held. 10/10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Elite Series 1 controllers. Both lasted about a year before the sticks had uncontrollable drift with no way to fix them. Xbox doesn’t warranty them so I’m a little worried I just spent $179 for a 1 year controller again. Ultimately not worth it so far but I’ll update it later once I’ve had it longer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for investing in a new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, while we don't anticipate you running into an issue, if a problem arises please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in hands and easy to configure, I use it to play in pc and xbox, or with a 8BITDO play with my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever owned all the others I have tried are not as good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever owned! We're proud of the package we've put together, and the elevated level of in-game precision it offers, and couldn't be happier you've been enjoying your time with it. We're thrilled to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller I use it everyday does everything I want it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is awesome! The tension adjustment is a huge improvement and i love that it charges in its case!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy Gamepad very well built. Very Aesthetically pleasing. Unfortunately 1 of my buttons don't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better controller out there if you’re into gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller 1 1/2 years of use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. But the grip on the controller has peeled off the bottom of the unit. It seems the Microsoft has not firgured out how to fix that from the series one. I do not recommend this controller, untill the grip problem is remedied.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller awesome condition was terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my elite series 2 on open box(condition excellent) which means it should be like new but opened. My rating is not for the controller itself but the condition it showed up in. Controller works great but when I got the controller it was dirty and clearly BB’s inspection team did not clean the controller before shipping. It had dirt or possibly chocolate on the rubber grips and in the controller creases. All of the thumb sticks were dirty and the controller is already a finger print magnet but it had greasy stains on the surface. Once I connected the controller and verified everything functioned properly I cleaned it myself like new. I’ve bought plenty of open box items from BB this was the first time I received something in that condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold War

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Improves accuracy. Many different ways to customize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 dollars cheaper than my scuff and way nicer! Absolutely worth the money

    I would recommend this to a friend