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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11645 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 11,645 reviews
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller , really worth it but big hand matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PROUDUCT AND APPRICATE BEST BUY FOR PROVDING IT. THANK YOU

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not supposed to be open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid full price, received open box. Not happy. Package was clearly opened(sealing tape cut) , items moved in box(used?)hoping controller works as i will not have time to replace before giving as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it dose all I need it to and more looks good to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Does what you need, and looks good doing it. What more could you ask for? We're thrilled you are enjoying the precision and dexterity hosted by your new Xbox Elite Wireless Controller Series 2, and the elevated level of in-game control it hosts. We're happy you love it! Thank you for sharing your feedback with the community. We're glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one ellite control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quantity service I’m highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      Thank you for taking the time to recommend the Xbox Elite Series 2 Controller. We are glad that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Wish it was built stronger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller thumb sticks Axis need to have stronger Components Two months of gaming thumb stick issues Great Amazing casual playing player. Not for Competitor gamers for the control of the last

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not in excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be in excellent condition and was not front rubber grip is peeling not all the correct pieces in the box it has the wrong joystick attachments in the box has double of one and one and because of that missing the short concave joystick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been watching this for a while and it was finally cheap enough to actually make it worth buying. The controller is cool and definitely takes some getting used to because it’s heavier and has paddles on back unlike the regular Xbox controllers you also don’t need batteries because it’s rechargeable. I definitely recommend pay better with this controller also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller with unfixable problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller but sadly, the left stick still drift badly like the last version. Won't be buying this anymore. Wasted too much money on these useless builds.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has so many problems. I purchased this controller a couple months ago and the grips are already swelling, ive had to replace it, and the internals constantly bug out, making the controller unusable until I take it apart and repair it. DO NOT BUY, the regular controllers are a much better way to go.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great until rubber started peeling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved all the features of this controller but 13 months after I purchased it the rubber started peeling from it. I also use this for my PC and use mouse and keyboard for some games so I'm not an extreme user.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s much different

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for me to get used to but probably works for others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAVE YOUR MONEY.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall controller feels good in the hands. At first you will think the build quality is 10x better than the regular $50 controllers, but make no mistake, these controllers have a big problem. Look up the LB RB buttons becoming unresponsive. My controller has this happen along with a lot of other people, one of the biggest downfalls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad open box condition listing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open box item is no where near the excellent condition listed on the website. Actually considered keeping but the Xbox warranty expired 4 months before my purchase. Returning as open box junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s gorgeous

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost had this controller a year, and the good it feels amazing, the texture, the perfect weight, perfect, the looks, just beautiful… The bad The bumpers are responsive 50% of the time, and it feels like there’s random hesitation after every few clicks of any of the buttons… google says that has been a pretty common issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift and laggy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible design it’s bulky and the buttons slide right off your fingers. I made plenty of mistakes with this controller and honestly, I’ll be better with the normal one. I recommend to not buy. It needs a lot of help… also with the little pieces, the joysticks in the box came horrible. Save your money. It made me so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The thump sticks are bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it about three weeks and the thump sticks are showing wear and tear , and I don’t even play an hour a day and not every day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will break on you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for 18 months and now the left joystick is completely broken. Had to switch back to my original Xbox controller that’s been working for 10 years. Never should have bought this. Controller is ergonomically perfect and the build quality FEELS great, but I should have listened to all the reviews saying that it WILL break down after 1 year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, only issue is the sticks lagging and the hair trigger wearing out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, buy off brand products instead

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase Microsoft items anymore. Never worth the money. I spend $190 only for it to start falling apart after 2 years. The rubber is coming off and it already expanded so I cannot re-glue it back on which I should not have to do for an item this expensive anyway.

    No, I would not recommend this to a friend