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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16439 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 16,439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote, extra options and works well with my game play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best feeling controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just over time it will wear out unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! A must have for every gamer! Microsoft did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent control with amazing customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Have Rear Paddles/Buttons!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Scuf Reflex PS5 controller for a lot of my gaming that has rear paddle buttons. Some of the games launched on my PC through the XBox app don't play nicely with that controller so I thought I would pick up an equivalent XBox controller. Much to my dismay there aren't any rear paddles on this "elite" controller!!!!! I never would have even thought to check if that's something an "elite" controller came with or not...the PlayStation equivalent includes them. Disappointed that XBox/Microsoft would even have this as an option and wouldn't explicitly call out that there are no paddles on this "elite" controller. But I do have spaces where paddles are supposed to go that I can look at I guess. Not sure what the point of this controller is compared to the standard XBox controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever used!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred the Xbox controller over the Playstation controller, especially because I play a lot of FPS games, but in general it feels better to me. Elite version is heavier, has rubberized grip, and the build of the controller feels premium (as it should for the cost). With all the accessories and adjustments (various thumb sticks, d-pads, paddles, and adjustable triggers), you can make the controller as custom, as needed. It has been my best controller ever purchased and worth the amount I paid. Get that Geek Squad protection, just in case! ;) Buy it and have fun!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Frank,

      Thank your for sharing that you feel the Xbox Elite Wireless Controller Series 2 is the best controller you've ever used. We're glad that you're enjoying its updated sturdy design and new customization features, too. We hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great controller with great customization!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would spend so much on a controller, but after seeing all the great reviews on it I decided to give it a try. Besides being lightweight and comfortable to hold, it comes with a case and charger (and btw the battery lasts a long time). On top of that you can customize the sticks, the d-pad, the resistance on the triggers, and program the back paddles. The great thing is it will hold a default mapping as well as three other mappings that you can set yourself and switch between with the push of a button. Didn't think I needed it, and probably don't, but I love having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're loving your new Xbox Elite Wireless Controller Series 2. Thank you for sharing that you're a fan of its comfortable design, rechargeable battery, and customization features, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built controller! Love the different mappable buttons as well as being able to change the color or the Xbox button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect trigger for the trigger happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic. i love playing elden ring with this and brawlhalla. the paddles really help to accidentally jolt off a cliff with torrent and screw up my combos and such. i'm sure it'll have some use to it. really like the option to change the trigger pull. i keep it real short for easy spamming. setup was kind of difficult. i had to download these sketcy programs and update it. idk. once it started to properly work it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is a great controller. Very durable. Many custom options available at your fingertips and it has a perfect weight to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization. Lots customization. Only thing I hate on this is the price. Hoping it last longer than the original since that started to have left joystick “stick-drift”. Wish the battery was removable. Feel like MS did the whole recharge battery thing knowing that rechargeables only last so long. Meaning more money for MS if it’s time to replace because of a battery death. We shall see what dies first: the joystick or the battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the customization of the sticks, Dpad, and the triggers. Very premium feel as well as it feeling very sturdy. Connectivity is great as well with bluetooth. Price is a bit high for a controller honestly though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice hand feel and button response. The paddles are smaller than the first elite controller, accidental pushes are less but they’re almost too small. The paddles from the first elite I seem to be compatible, but I had issues with what would be the B paddle not consistently working, so you could mix and match. The rechargeable battery is a nice addition and the 3 position triggers are really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Scuf user. Got gen1 Elite controller 2 or 3 years ago and hated the paddles. Went back to Scuf. Wanted a new Scuff, but they were out of stock for Xbox. Decided to go with Gen2 Elite and was impressed. Paddles weren't as sensitive as the Gen1s. That's was my main gripe, love the improvements from the 1st elites. If they change the paddles to be on the back like the Scufs I would stay with the elite controllers. But will be buying a new Scuf soon, but the elite will definitely stay as back up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Austin,

      Thanks for your feedback on the Xbox Elite Wireless Controller Series 2. Your input helps our teams design the next generation of Xbox hardware. We're glad that you're enjoying your new Elite 2 for the most part and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Any gamer would love this remote!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite is Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have ever played with. Regular controllers can’t compare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoothe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoothe as silk. speed, reliability over daily use for 3 months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the feel and playability of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Way to Replace Your F’d Elite 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Elite 2 on my tile floor and it was FUBAR. So I hopped on my BB app and saw there was a nice Total Tech deal for this fella. It’s just the base controller (no accessories) but my old stuff from my jacked up Elite 2 snapped right on. I was gaming in minutes. If you F’d your Elite 2 controller you can get this to replace it at a discount!

    I would recommend this to a friend