Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 6352703
Customer reviews
Rating 4.4 out of 5 stars with 11787 reviews
(11,787 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
A great controller with unfixable problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller but sadly, the left stick still drift badly like the last version. Won't be buying this anymore. Wasted too much money on these useless builds.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Not in excellent condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was suppose to be in excellent condition and was not front rubber grip is peeling not all the correct pieces in the box it has the wrong joystick attachments in the box has double of one and one and because of that missing the short concave joystick
I would recommend this to a friendRated 1 out of 5 stars
SAVE YOUR MONEY.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall controller feels good in the hands. At first you will think the build quality is 10x better than the regular $50 controllers, but make no mistake, these controllers have a big problem. Look up the LB RB buttons becoming unresponsive. My controller has this happen along with a lot of other people, one of the biggest downfalls.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s much different
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard for me to get used to but probably works for others
I would recommend this to a friendRated 2 out of 5 stars
Great until rubber started peeling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved all the features of this controller but 13 months after I purchased it the rubber started peeling from it. I also use this for my PC and use mouse and keyboard for some games so I'm not an extreme user.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fragile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has so many problems. I purchased this controller a couple months ago and the grips are already swelling, ive had to replace it, and the internals constantly bug out, making the controller unusable until I take it apart and repair it. DO NOT BUY, the regular controllers are a much better way to go.
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s gorgeous
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost had this controller a year, and the good it feels amazing, the texture, the perfect weight, perfect, the looks, just beautiful… The bad The bumpers are responsive 50% of the time, and it feels like there’s random hesitation after every few clicks of any of the buttons… google says that has been a pretty common issue
I would recommend this to a friendRated 3 out of 5 stars
The thump sticks are bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it about three weeks and the thump sticks are showing wear and tear , and I don’t even play an hour a day and not every day.
No, I would not recommend this to a friendRated 3 out of 5 stars
Must have controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, only issue is the sticks lagging and the hair trigger wearing out
I would recommend this to a friendRated 1 out of 5 stars
Stick drift and laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design it’s bulky and the buttons slide right off your fingers. I made plenty of mistakes with this controller and honestly, I’ll be better with the normal one. I recommend to not buy. It needs a lot of help… also with the little pieces, the joysticks in the box came horrible. Save your money. It made me so
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad open box condition listing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This open box item is no where near the excellent condition listed on the website. Actually considered keeping but the Xbox warranty expired 4 months before my purchase. Returning as open box junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will break on you
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the controller for 18 months and now the left joystick is completely broken. Had to switch back to my original Xbox controller that’s been working for 10 years. Never should have bought this. Controller is ergonomically perfect and the build quality FEELS great, but I should have listened to all the reviews saying that it WILL break down after 1 year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Joystick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller came with no drop marks but the left joystick has serious stick drift and vertical sensor is also faulty causing me to not be able to move forward in games without pressing the joystick in and the condition displayed of the controller was not this
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Zach,
We're sorry there are problems with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we urge you to exchange it for a new one. But if that's not possible, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Not worth the amount it costs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can tell this would be a good controller if it didnt have so many hardware issues unfortunately im returning mine. If you play fortnite just get the power A pro controller this isnt worth it. Got a new controller out the box with a faulty B button.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Waste of money, buy off brand products instead
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't purchase Microsoft items anymore. Never worth the money. I spend $190 only for it to start falling apart after 2 years. The rubber is coming off and it already expanded so I cannot re-glue it back on which I should not have to do for an item this expensive anyway.
No, I would not recommend this to a friendRated 5 out of 5 stars
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for FPS. I only use 2 of the back paddles but they're game changers. No batteries ever, charging station included.
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand why poeple still like the batteries, I end up just buying rechargeable packs anyways. But, with this I can just leave it in the charger and its always ready to go. Only issues i had was the set up process on PC.
I would recommend this to a friendRated 1 out of 5 stars
Do not buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller open box twice and the condition was said to be “Excellent” for but honestly both were super bad and dirty. Also had a really horrible stick drift. Whoever is evaluating this open box items should be ashamed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rubber comes off this remote is trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $200 controller it is not premium the side rubber comes off after couple onths of use I also have many friends with same issue. I tried crazy gluing it and it made it worst. This remote is not meant to last.
No, I would not recommend this to a friendRated 2 out of 5 stars
Feels great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller. Stick drift was an issue from day one. It’s been close to a year and it’s unusable with precision gaming. Wish I would have bought the extended warranty. Do better Microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care





















