Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 6352703
Customer reviews
Rating 4.4 out of 5 stars with 11645 reviews
(11,645 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth the amount it costs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can tell this would be a good controller if it didnt have so many hardware issues unfortunately im returning mine. If you play fortnite just get the power A pro controller this isnt worth it. Got a new controller out the box with a faulty B button.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Joystick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller came with no drop marks but the left joystick has serious stick drift and vertical sensor is also faulty causing me to not be able to move forward in games without pressing the joystick in and the condition displayed of the controller was not this
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Zach,
We're sorry there are problems with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we urge you to exchange it for a new one. But if that's not possible, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for FPS. I only use 2 of the back paddles but they're game changers. No batteries ever, charging station included.
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand why poeple still like the batteries, I end up just buying rechargeable packs anyways. But, with this I can just leave it in the charger and its always ready to go. Only issues i had was the set up process on PC.
I would recommend this to a friendRated 1 out of 5 stars
Do not buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller open box twice and the condition was said to be “Excellent” for but honestly both were super bad and dirty. Also had a really horrible stick drift. Whoever is evaluating this open box items should be ashamed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rubber comes off this remote is trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $200 controller it is not premium the side rubber comes off after couple onths of use I also have many friends with same issue. I tried crazy gluing it and it made it worst. This remote is not meant to last.
No, I would not recommend this to a friendRated 2 out of 5 stars
Feels great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller. Stick drift was an issue from day one. It’s been close to a year and it’s unusable with precision gaming. Wish I would have bought the extended warranty. Do better Microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Damaged on arrival.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box version on the controller. Website said in excellent condition. Lol. Probably should have actually looked at the controller before they gave it that rating. Side of it was damaged where it appears someone tried to open the controller. It doesn't charge either. Waste of my time.
No, I would not recommend this to a friendRated 5 out of 5 stars
New Sidekick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More sturdy and responsive than the system x included controller Ton of customizable options A little pricey but no regrets
I would recommend this to a friendRated 5 out of 5 stars
Elite controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Was a gift for Christmas for the oldest and he loves it. He gives the trigger locks a big thumbs up.
I would recommend this to a friendRated 5 out of 5 stars
Xbox rite controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome. With back paddles that you can configure yourself. This has made me a true halo pro
I would recommend this to a friendRated 1 out of 5 stars
Left Stick failed, returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a great controller. Mine had an issue where the left stick wouldn't register "up" fully. So I'd push up fully, and the app / game would only see half. This would be fine if this 'modular' controller was easy to open and clean/fix. Instead, it's sealed, so it has to be returned.
No, I would not recommend this to a friendRated 5 out of 5 stars
Tough controller, very strong and well built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with this controller, well worth the money and trust me I’m pretty hard on controllers .
I would recommend this to a friendRated 5 out of 5 stars
Excellent Controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great makes gaming so nice. The new grip design is nice along with the new paddle design.
I would recommend this to a friendRated 1 out of 5 stars
Bought open box and disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be excellent condition. Came with the controller not charger and some whit substance like paint on the inside. Buttons still in controller. Controller looked like it was thrown around in dirty.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out there. I had the first one and this is a decent upgrade. Love the triggers.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT RECOMMEND
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality for its price!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Xbox one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller would really recommend. Going to buy as a Christmas gift!!
I would recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dirtiest controller I ever seen with joy stick drift, extremely disappointed for almost paying full price for this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this remote for the kids and they love the features
I would recommend this to a friend





















