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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 16,442 reviews
  • Rated 3 out of 5 stars

    Build Quality Could Be Better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Elite because I was sick of bumpers/sticks etc. breaking on my standard Xbox controller. And for a while, these controllers performed well. They feel great, the weight is good, and the accessories/customization options are a plus. But the bumpers still don't last. Look, I'm not throwing my controller around, dropping it, or button mashing. But somehow, miraculously, Microsoft made the bumpers on the Elite controller just as poorly as the original controllers; they get mushy/break with regular, long-term use. Overall, it's a good controller. Just pay up and get the Best Buy warranty, because you'll probably need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was pained at the thought of buying a controller for this price. However, once I opened the box it became apparent to me just why the price was high; this controller is bulletproof. Amazing quality of materials, very very comfortable, incredibly customizable. This controller will last you years and years easily. Only downside is that it is not currently compatible with iPad. I stream my PC to my iPad for gaming, and was disappointed as a result. Amazing controller though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its quality construction, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update out of the box otherwise pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Would recommend this to xbox gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! And the most comfortable controller I own. Love that you can change the sensitivity on the sticks and triggers. Haven’t had any drift issues in the year and many hours I’ve been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been skeptical over the years in paying the hefty price for an elite controller, but finally jumped the gun when they announced the series 2... and I'm glad i did. This controller has great ergonomics and grip texture, along with a plethora of features and settings, including hair trigger settings, multiple sticks, mapping, 4 quadrant vibrating settings, e.t.c. well worth it if you are a competitive gamer. No problems with drifting so far. Love that you can adjust the tension of the sticks as well.. overall, a great product from Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you decided to invest in a new Xbox Elite Wireless Controller Series 2 as well! Thank you for sharing how well its configuration options and ergonomic design have enhanced your gaming. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    I mean its a controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a top of the like controller this MIGHT be it. Its good sturdy, long battery, and feels good but it can tend to get stick drift not in the normal way but that the sticks work so well that the slightest touch and youll keep drifting when having your finger rest on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel in hand, responds well, needs to have external battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to use and customize your favorite additions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series 2 controller is the best out there hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Product, Beware of Lemons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with a variety of custom tools to change the sensitivity of buttons and analog sticks. There is a learning curve so you might want to try using the controller in different forms before setting into one kind of setting. Beware bc this product does tend to lemon out the most even though its a premium controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller when they work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller because they fell nice in your hand but the quality is questionable. I bought an open box and everything worked great except for one button that you needed to press hard to register anything. Make sure you test all the buttons if you buy this. Button can be remapped to their rear buttons if you want to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller i got it for my brother for Christmas and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is legit, i mean what else can i say besides LEGIT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the original elite controller for years. However, like all video game controllers, it has lost its responsiveness. I was so excited to see that Microsoft was bringing out a new model and preordered it immediately. The new version has great grip and even has grip on the triggers. Also, the new version has three trigger lengths instead of only two that were on the original. My only complaint is that the controller only comes with one tall stick. If you want both sticks to be tall, you can purchase the Kontrol Freak stick extenders.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying the improved features of your new Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be an almost perfect controller, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST PURCHASE EVER!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!! Beat controller out there without a doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband bought it, uses it all the time. Loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this nice entry into the elite controller line up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great customization for a personalized easier experience - Very durable inputs but edges of rubber tend to unglue. - Thumb stick grooves go away slowly - Glues for grips way better the Elite 1 (I Play a lot)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just has issues with stuck drift after continuous use

    I would recommend this to a friend