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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16446 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 16,446 reviews
  • Rated 2 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap parts used and over priced bumpers break Everytime no matter what and can't even be replaced easily analogs always get drift eventually to a point where you have to replace just simply not worth it I've had at least 6 of them so lesson learned hard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for a teen-ager as a gift. No complaints so I can't complain. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don’t purchase from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son’s birthday while it was on sale before christmas. his birthday is the second week of January, and the controller was nicely priced at around $104 or something like that. The controller worked great, out of the box, but come back a week later and it is dead. No biggie, but long story short, after trying to charge it for a few days, still not working, so go to take it back and was denied by Best Buy. They said I should have purchased the $50 extended warranty or some such. Disappointed to say the least. Wont be purchasing from Best Buy again. That same day, purchased new washer (not from BB though)…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me in finding my product the price was good an I walked out with a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you want to do more precise gaming" specially with shooter games like warezone. This is a "CORE" controller so it won't come with any extras like bumpers or paddles, etc. Its basicall just the controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, sleek controller. Has a nice weight to it. The buttons on the back are really convenient for fast-paced gameplay and has an ergonomic design. Love that it is rechargeable, I can go about a week between charges. My only issue is that the 'A' button has already started acting up, only about a month into my use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for the quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, bumpers will wear out. Thumb stick tension adjustability is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller with extra paddle buttons on the bottom for advanced gameplay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller but broke quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but didn’t last long. My son gets a lot of wear and tear on controllers but I was hoping this higher end one would be more durable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    One thing to consider....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing to consider about this product is that the thumb sticks will wear out over time after each use, resulting in a common issue in controllers called "stick drift" which is currently inevitable. Microsoft has yet to manufacture perfect thumb sticks that will not cause this issue. Other than that, everything else about this controller is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have ever owned. Very premium feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely good controller I love the elite controllers the Microsoft has made but these new ones are mind blowing. I wish they came with a case like my black elite series 2 but that’s not that big of a difference still get a great controller built to last with a great battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for competitive gamers, for casuals who are just looking for a controller I’ll say this is expensive for your needs. Crazy helpful in certain games where you don’t want to constantly take your thumb off the analog stick. Great customization options like response curves, trigger and analog deadzones, trigger locks, analog tension and you can set custom profiles for specific games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the high price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this controller for only a short time, I have only good things to say about it. Although a bit on the high side of price for a controller. The build quality, performance, and all around appearance is outstanding and well worth the money. I would definitely recommend this for any Xbox users and PC users who play on controller, a HUGE improvement over any other controller on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subtle yet so much nicer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Swappable joysticks plus a tall boi Metal D-pad Grips Bumper buttons have nice indents on them so you can hit them while holding the trigger Case Connects properly over BT to PC reliably and consistently Cons: 2x cost of a regular controller Paddles are meh We'll see how these hold up to long term use since that doesn't seem to be a strong point of Xbox controllers recently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all around service and quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just sweet! very high end controller compared to the basic one or even the Elite from a few years ago. I love the grip and handle. the charger is well designed. it has four extra paddles in the back which I am sure someone knows how to program, but right now are preset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve ever used! I own the first edition of this controller also, but this one is much better. Feels better ergonomically, I love the rubber grips that wrap around the handles. The triggers also have a texture to them which is nice. My favorite feature is the internal rechargeable battery - lasts 40 hours on one charge...phenomenal! It’s certainly spendy, but worth it in my opinion. It will also work with next gen consoles

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you have ever used. We're glad that you're a fan of its comfortable grips and rechargeable battery, too. Thank you for sharing your experience; we hope have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has felt great and worked flawlessly on PC and Xbox. only thing i recommend is to switch out the back paddles from scuf as they feel wider and give the paddles a better feel. (they are compatible BTW)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement over the Series 1 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this seems like MS took the shortfalls of the Series 1 controller and addressed each one. This fits my hand better, has more personalization, and is rechargeable. I am concerned that the battery is not replaceable, not only for longevity, but on those long gaming sessions. Time will tell if the battery will outlast my ability to game for extended hours. Bought the extended warranty just in case this has similar problems with the bumper buttons or joystick drift over time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're glad that it's been an improvement over its predecessor for you, and that you're enjoying its updated design.

      The internal rechargeable battery has been designed to perform without any degradation in capacity for two years, so it should hold up to those long gaming sessions. If you do find yourself in need of service for it, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft