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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16447 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 16,447 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son. Solid and well made controller. Works as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace his controllers at Best Buy. If there's not one at our store (only once in 15 years) they get one from a nearby store for me right away. Hubby likes this one because it's meant to go with his PS5 and isn't a knock off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Comfortable Controller You’ll Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable and customizable controller I have ever used. I bought this on sale for $130, and don’t feel that I overspent for what it is. I probably would not purchase at full price, as there are better options in that price point. I’m using on a PC, and it takes a bit of customization to get it right. But there is absolutely no lag when paired via Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid controller. Has perfect weight comes with charging case that you can charge controller IN!!!! Over all worth every penny if you play Xbox or pc at all. I have used a lot of controllers in my life and this by far exceeds the rest. Also, has extra paddles for the back and extra buttons in the case. Buttons are metal not plastic so it makes a huge difference when playing and they remove effortless by magnets.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are a fan of the charging case and customization options. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I will never go back.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Elite 2 controller and I can say I won’t go back to a normal controller any time soon. The versatility and customization with the button mapping is amazing with the addition of the back paddles makes playing easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference from the standard controller. Heavier and feels better to use. Also like the customizable buttons and accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product purchase review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Best Buy purchase!!! Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this controller for about a month I have found myself using the back bumpers way more than I thought. The grips are nice when playing intense games. Even the case is nice to just set my controller in and it charges it for me. Great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best type of controller I’ve used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Xbox controller I’ve used and wouldn’t any other type for the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for everyone, but nails it for hardcore gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of customization options available and more comfortable than the standard Xbox controller. I think mostly competitive players can appreciate its features but still worth while if you know what you dislike about the standard controller. Biggest issue is you can't easily swap the battery, which is disappointing considering the cost of this product.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to customize your player interface is a huge benefit, and something our users were looking for out of their controller. We're thrilled you've found the perfect solution for you in your new Xbox Elite Wireless Controller Series 2! Thank you for taking a few minutes to share your thoughts with the community. Whether it be the comfort it brings, or the overall performance level, we're excited to be a valued addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Winner winner chicken dinner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for the 'excellent' open box. basically half off just because someone didnt like it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller , perfect weight , easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Just yes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller that I’ve bought. I’ve had the normal PS4&5, Xbox one, Astro C40, Scuff, and even nycon controller. This blows them out of the water with the customizability and quality. I’ve seen reviews saying there’s stick drift after a while (I’ve had it for about a month so I cant speak on that) but I highly HIGHLY suggest this controller to anyone who’s serious about gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming at the next level!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is a souped up controller with additional small paddle buttons that can be configured for any action. The controller is definitely expensive. The main reason I got it is for the quick trigger buttons. You can flick a switch so that you barely have to press the trigger button before the fire action occurs. It gives me an added edge in Call of Duty to get the drop on opponents!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is giving you an edge in Call of Duty! Thank you for sharing how much you're enjoying its customization features and extra inputs, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote. I’ve had an Xbox for years and you can really tell the difference in quality from the older controllers. I love the grip and new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller it is touchy and can take time to get used to for old people like me but he loves all the features he upgraded from the old school xbox controller and is in love with it he never wants to put it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you have some extra money lying around to splurge. Personally, it was a bit much for the cost, and I find it better to just grab a strike pack for the paddles and use an original Xbox one controller instead of the new one (afaik they don’t make them for the new controller right now). TLDR: get it if money isn’t an issue and you want more than two paddles, otherwise buy strike pack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however I have had to repair it myself a couple of times due to dust build up on certain buttons but very straight forward the customization of it is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. Has been working flawlessly since I got it and I couldn’t be more satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any Xbox player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Had the original and decided to upgrade to the second version, no disappointment at all. Quality feels better and the sticks are durable. Customizing the controller paddles/buttons is ready to do from the app in your Xbox console

    I would recommend this to a friend