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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16447 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 16,447 reviews
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for FPS and the trigger stops. I like the flexibility it provides and the charging case is cool. I use the domed thumbstick on the right and the original Xbox one on the left. I do have some small stick drift on the right but it doesn't happen all the time. Its feels god in the hand, although smaller feeling. I only use two the paddles on the back. I wouldn't say it has improved anything but I feel more confident.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 overall. It's great to hear that you're a fan of its customization features and back paddles. If the issue with thumbstick drift gets worse, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery and well pleased with product and would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great in hands!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in hand. Additional buttons are very useful for playing games fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey for a controller but once you use it you will understand why. Good texture, solid construction and materials feel quality. Great product for an avid gamers for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a scuf instinct pro controller and this product feels almost the same quality, I believe the instinct pro it’s a little bit better but this one is pretty good too so I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the xbox remote upgrade from the controller that comes with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first elite controller and I love it specially because you don’t need batteries, it feels so good in your hands and it’s very responsive I was kinda skittish because I’m so used to playing with kontrol freaks but with this controller you don’t need them, I got this controller while on sale I paid 139 for it and it was worth every penny

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Just by the normal elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed by the purchase of this elite controller. It did not come with the paddles that are supposed to come with the elite controller. I have also had it just over a month now, and one of the joysticks is already sticking. I do not eat or anything while playing, and never spilled anything on it to cause this issue. It is still so clean it could be sold as brand new, so I’m frustrated by this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller! Loaded with features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! You can adjust the sensitivity on thumbsticks and makes it so much more responsive. I still think its too expensive but its a great controller. Solid! Good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is mostly justified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been fairly decent for it's price. however there has been a few issues with "A" and "Y" buttons not responding properly, I may have gotten a defective.. But otherwise it's been great with the amount of customization right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! love the customization for the controller especially the triggers and tension for the thumbsticks. Really helps with FPS games. Also like the fact I can have multiple profiles for the controller so the paddles can be for different buttons on each profile or off. Overall happy with this and the case is also a bonus, Must have for Xbox and pc users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Series 2 controller. It's great to hear that it has enhanced your play experience, too. Thank you for sharing your experience; we hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Controller, Common Use Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but with constant use it will have issues as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional attachments make the gaming experience more personalized and the case is extremely protective. I recommend this for and gamer on PC or Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product help boost the gaming experience highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, haven't seen kid in days!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager goes through lots of controllers, we get the insurance so its not really an issue. Summer break just started, so far this controller holds up for some massive brutal game sessions as i can hear him throughout the house but haven't seen him in days!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are awesome but the build quality is terrible. After a few months the grips are coming off again. Ive had a few of these and the same problem still remains.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn’t expecting to like it as much as i did, it’s really a good feekpling controller and the customization is very nice, i have different “modes” for different games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the controller, but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but the buttons keeps messing up and I've had to go back to change the control and buy the warranty again and again. Got a new one about 1 week ago! Let's see how long it will last! It's like if best buy has a monopoly with these controllers. Im not saying it does, but it feels like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller, just take good care of it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game a lot, this is worth the price. Very high quality. Although like all Microsoft controllers, don't drop it, the bumpers aren't particularly durable. I don't think I'd recommend it for kids who might not be careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar none the best pro controllers on the market and all the included accessories make it a steal. The response is unreal. Excellent build quality and the battery seems to never die. Very happy with my purchase

    I would recommend this to a friend