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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 11,788 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it made my gaming experience smoother always had trouble with certain mechanics but with the new layout it changes everything for the better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost really good but also just really okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like many features about this but there are some things I wish I could further tweak. Pros: - So much button and stick customization - RGB light behind Xbox logo - Metal D-pad and back button triggers - Quality feel - Rubber grips do a good job of helping with “sweaty palm syndromes” by being a quick drying grid style rubber Cons: - Much heavier than any custom controller I’ve ever owned - Not personally a fan of back button trigger placement/configuration - RGB light not very vibrant or as expansive in colors available as it likes to advertise I think overall I’m happy with the purchase, but I don’t think I’ll buy it again. I will wait for what they make next or seek a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller definitely feel premium has a heavy weight to it. Took a bit to get used to the sticks coming from ps5 controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great open box buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for an open box deal def recommend them, just be sure to open it and check everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Ready for Quick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamers. Lot’s of bells and whistles, but not for the average Joe. Takes a little time to get use to all the extra buttons. It’s very sensitive and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to upgrade from my original Xbox One S controller. It has a very solid feel and switching between the joystick lengths is incredibly simple. The back bumpers are great for FPS games and button mapping is simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top Choice for a Hardcore Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, bought one 3 years ago and the additional accessories and case are worth it. I lobe being able to keep my controller . I do prefer this color other than others as well as it fits me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST XBOX CONTROLLER FOR GAMING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller for competitive gaming. I will see it is better to get the insurance with this item because the buttons and joystick tends to wear out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive and has some faults

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I like it but I found the adjustable trigger on the two shorter settings can sometimes be unreliable. I've had many times I pulled the zoom trigger in Call of Duty and it started to zoom then didnt, leading to lost kills. Not sure if thats a general problem or just my unit. I got this on a good sale, otherwise its too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my new purchase as soon I walked in the store I was greeted with the best customer service … I will be returning for another experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Xbox Controller – Worth Every Penny!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Wireless Controller is hands down the best controller I’ve ever used! From the moment I picked it up, the premium build quality was obvious. The textured grip feels amazing, and the adjustable tension thumbsticks provide incredible precision—perfect for competitive gaming. One of my favorite features is the remappable paddles on the back, which give me a serious edge in FPS and action games by allowing quick inputs without taking my thumbs off the sticks. The trigger stops also make a huge difference in fast-paced shooters! The 40-hour rechargeable battery life is fantastic, and I love the convenience of the included charging dock. Plus, the customization options in the Xbox Accessories app let me fine-tune everything to my exact preferences. Whether you’re a casual gamer or a hardcore competitor, the Elite Series 2 delivers an unbeatable experience. It’s a game-changer, and I can’t imagine going back to a regular controller after using it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent, and I particularly appreciate the additional adjustments it offers. Furthermore, I was able to purchase it at a discounted price, which made the experience even more satisfying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom sticks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottoms stick and stick drift for the price you Figure the bumpers won’t stick after six months, but that’s why you must get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Controller with PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All parts were included in this open box item. Works well with my Desktop and laptop to allow me to play several games as I am still not comfortable with mouse and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple elite 2 controllers the look and feel good . They tend to stick drift quite easy if you drop them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pro controller on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market! This might be the best thing Microsoft has ever created. No other controller comes close to its perfection. Only wish it worked on all consoles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok control for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love these controllers sadly this is my third one over time the left thumb stick seems to never recenter completely it's not that noticeable until you're playing a game that requires precision and this is also the second controller where the right bumper also messed up and sometimes doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 200$ but what can you do when we all give in to pay these absurd prices. Still a great controller until the stick drift happens

    I would recommend this to a friend